Cannot install updates after having a virus

My Windows Vista was compromised by the My security shield virus.  I finally managed to get rid of it and get my AV back operational software. However, Windows update will not work. When I click through the update program, it takes forever to come, and then will not work.  I can't access the program of services to restart all services.  I'd appreciate any help on this.

Thank you.

Assuming that you have indeed got rid of this rogue software, see: http://support.microsoft.com/kb/971058

How can I reset Windows updates.

TaurArian [MVP] 2005-2011 - Update Services

Tags: Windows

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    -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
    -Click OK.
    -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
    -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

    You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

    CCleaner (free!)
    http://www.CCleaner.com/
    (just disk cleanup - do not play with the part of the registry for the moment)

    Other ways to free up space...

    SequoiaView
    http://www.win.Tue.nl/SequoiaView/

    JDiskReport
    http://www.jgoodies.com/freeware/JDiskReport/index.html

    Those who can help you discover visually where all space is used.  Then, you can determine what to do.

    After that - you want to check any physical errors and fix everything for efficient access"

    CHKDSK
    How to scan your disks for errors* will take time and a reboot.

    Defragment
    How to defragment your hard drives* will take time

    Cleaning the components of update on your Windows XP computer

    While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need.  This will help you ensure that your system update is ready to do it for you.

    Download and run the MSRT tool manually:
    http://www.Microsoft.com/security/malwareremove/default.mspx
    (Ignore the details and download the tool to download and save to your desktop, run it.)

    Reset.

    Download/install the latest program Windows installation (for your operating system):
    (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
    (Download and save it to your desktop, run it.)

    Reset.

    and...

    Download the latest version of Windows Update (x 86) agent here:
    http://go.Microsoft.com/fwlink/?LinkId=91237
    ... and save it to the root of your C:\ drive. After you register on the root of the C:\ drive, follow these steps:

    Close all Internet Explorer Windows and other applications.

    AutoScan--> RUN and type:
    %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
    --> Click OK.

    (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

    Reset.

    Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
    How to reset the Windows Update components?

    Reset.

    Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing you pouvez wish to make:

    Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

    If you want, come back and let us know a bit more information on your system - particularly the brand / model of the system, you have - and maybe someone here can guide you to the place s x of law to this end.  This isn't 100% necessary - but I'd be willing to bet that you would gain some performance and features in making this part.

  • Cannot install updates of security for xp #KB2698023 and #2656370

    Cannot install updates for XP #KB2698023 and #KB2656370

    Hi PeteBosch,

    Welcome to the Microsoft community. According to the description of the problem, you are not able to install updates (KB2698023, KB2656370). Provide the following information:

    ·         Did you do changes on the computer before the show?

    ·         You are able to install other updates successfully?

    ·         You get the error message?

    ·         You use a third-party security software?

    I suggest you follow these methods.

    Method 1: Temporarily disable the security software.

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 2: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.

    http://www.Microsoft.com/downloads/en/default.aspx

    Method 3: Follow the steps in the article.

    How to reset the Windows Update components?

    You can read this article for more information:

    You cannot install some programs or updates

    Note: You must take the backup of the data before performing any installation of windows.

    I hope this helps. Let us know if you need more assistance.

  • Cannot install updates WIndows error 641

    original title: updates WILL NOT INSTALL RAN CORRECTION IT AND ALWAYS No. CHANCE of ERROR CODE641 not

    Received updates as usual, tried to install, not 2 x a tried to run again, has failed, ran the fix on the site has not yet. Ran the program to check the clear computer etc viriuses but updates will not be installed after fix it says download fixed

    Hi LinMiller,

    What fixit did you run?

    Try following the methods provided below and see if it helps:


    Method 1:

    It seems that there is a problem with the update of Windows. Click on the link below.

    How to resolve problems connecting to Windows Update or Microsoft Update

    http://support.Microsoft.com/kb/818018


    Method 2:

    Follow the steps mentioned in the article below.

    Step 1:

    It may be that a third-party application is causing this issue. Put the system at boot. Follow the steps mentioned in the article given below to configure the system to boot and try to update.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: Once you have finished installing, follow step 7 article to start on normal startup.

    Step 2

    Download updates manually from the Microsoft site and install on the system to boot and see if the problem is resolved.

    http://www.Microsoft.com/downloads/en/default.aspx


    Method 2
    I suggest you try the steps from the following link:

    How to reset the Windows Update components?
    http://support.Microsoft.com/kb/971058

    Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article:   back up the registry in Windows Vista

    Method 3
    Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
    http://support.Microsoft.com/kb/2509997

    Note:     this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article:   back up the registry in Windows Vista

    Also I suggest you to return the item mentioned below.

    Problems with installing updates

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

  • Cannot install update error/kb2653956 8e5e0147

    I cann not install update KB2653956 (all other updates are successful).  Several times, it fails with the error message 8e5e0147.  I have Vista and IE9.

    I tried the MicroFixit option and then downloaded the tool to update with no result. What should I do next?

    Hello


    1 have. what fixit you tried?
    2 did you do changes on the computer before the show?
    I suggest you to follow the steps below and check if it helps:

    Method 1: You try to perform the clean boot, and then try to install the update manually.

    Step 1: Perform a clean boot:

    By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:

    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

    Step 2: Install the update manually from the link below.

    Method 2: If the problem is not resolved I suggest you try the procedure described in the link mentioned below.

    Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2:

    Warning: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    322756 (http://support.microsoft.com/kb/322756/)
    How to back up and restore the registry in Windows
    And take note: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.
    Method 3: Try to reset components to update Windows from the following link, which would help you to install the updates of windows. http://support.Microsoft.com/kb/971058

    Warning: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    322756 (http://support.microsoft.com/kb/322756/)
    How to back up and restore the registry in Windows:
    Check if you are able to install the update to Windows.

    Hope this information is useful.

  • Windows Update error 80071 error code has 91. Cannot install updater

    Hi all

    I can no longer install Windows updates.

    Im trying to install this update:

    KB3080079, KB3083710, KB2952664, KB2999226

    I still have this error: Windows Update error 80071A 91 error code.

    I get the error even if I try to install the updates one by one, do not use Windows Update, but after their download from Microsoft of the site.

    The last update, I installed successfully is (KB3069114)

    My sysemt is Windows 7 x 64 Home Premium SP1.

    I already tried the System Update Readiness tool descrivbe KB947821 but the problem is still there.

    Can someone help me?

    Thanks in advance

    Hello Bishop,.

    Please provide detailed information about your question. I appreciate the step by step troubleshooting, and pain that you have taken to resolve your problem. However, there are a few steps more that we can try to diagnose the root cause and to check the health of your system, to solve the problem permanently.

    According to the description you posted in your message seems that you can not install updates, this problem may occur if one or more of the following conditions are met:

    1. The Windows Update database is damaged.
    2. Antivirus software is configured to scan the folder % Windir%\SoftwareDistribution.
    3. Service (BITS) Background Intelligent Transfer Service does not receive a content link header.
    4. A required system file is incorrectly registered.

    If it helps, try the methods and check them off below.

    Method 1

    If I'm wrong, you tried not Troubleshooting Windows Update below to solve your problem and if this isn't the same link, then try to run the troubleshooter.

    Open the Windows Update troubleshooting tool

    http://Windows.Microsoft.com/en-in/Windows7/open-the-Windows-Update-Troubleshooter

    Method 2

    Step 1

    If the problem persists I suggest to reset the Windows Update components and for this, try to run the fixit described in the following article. If you already tried the fixit even before that I ask of you rerun the fixit.

    How to reset the Windows Update components?

    http://support.Microsoft.com/kb/971058/en-us#LetMeFixItMyselfAlways

    Step 2

    Try to follow the steps in the Microsoft Article and check if it helps.

    Problems with installing updates

    http://Windows.Microsoft.com/en-us/Windows/troubleshoot-problems-installing-updates#1TC=Windows-7

    Method 3

    If after completing the two steps issue persists trying to follow the steps described in the following Microsoft article different methods.

    Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

    http://support.Microsoft.com/kb/2509997

    Registry warning : This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    You can use the following link to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756/

    Important:

    Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

    I hope this helps. If the problem still persists, post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

    Kind regards

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