I think that I was infected by a trojan: an IE__ worm

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• I think that Firefox is infected by a Trojan virus, I run a scan complete antivirus but it captures what anyone

  I believe that the virus is associated with firefox, I run a full scan using McAfee antivirus, but it shows nothing. Firefox constantly shows no sign that responded to the questionnaire, then it will be back to normal. Or I have to go into the Task Manager and terminate firefox.

  There is a fake transaction from my bank account, is anyway I have a remove the Trojan?

  Hi leehuiling

  Try again with some virus/malware scanning programs. You must use all of the programs, because each detect different malware. Make sure you update each program to get the latest version before doing a scan.

  http://housecall.trendmicro.com/ - Trendmicro online

  http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware

  http://www.superantispyware.com/ - SuperAntispyware

  http://www.safer-networking.org/en/index.html - Spybot Search & Destroy

  http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free

  http://www.Microsoft.com/Windows/antivirus-partners/Windows-7.aspx

  See also for a rootkit TDSSKiller infection.

  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Thank you

• Your site says I'm using the latest version, but I was invited for a patch that will install when I restart. Now I'm thinking that it was false. Was it?

  I am running version 32. I was invited by what seemed to be the usual way, that there is an important security update. For some reason, I felt uneasy and decided to go to Firefox directly where it says "Congratulations, you are running the latest version.". There don't seem to be anyway to keep all that prompted me to 'day' when I restart Firefox. No one knows where on my Mac, I could find the file downloaded, so I can delete it before I restart Firefox? OR did someone knows if exit Firefox and all my other programs and restart my machine will take care of this issue?

  There is an intermediate update numbered Firefox 32.0.1, so maybe it's that invited you in. I'm thinking about where you can check this that downloaded and is pending.

  Maybe if you display the dialog box 'About' he will mention if an official update is pending?

  • button "3-bar" menu > "?" button > on Firefox
  • (menu bar) Menu help > about Firefox

• I think that I was attacked

  AMD driver, display driver, point to exception stop has been reached, firefox has stopped working, etc-blue screen, I had to move to a place that has wifi, and my computer is for about 24 hours after I moved a P O S

  Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.

  You can try these free programs to search for malicious software that work with your existing anti-virus software:

  • Microsoft safety scanner
  • MalwareBytes' Anti-Malware
  • Anti-Rootkit utility - TDSSKiller
  • AdwCleaner (for more information, see this other AdwCleaner download page)
  • Hitman Pro
  • ESET Online Scanner

  Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one. Windows 8 already has integrated antivirus.

  More information can be found in the article troubleshooting Firefox problems caused by malware .

  This solve your problems? Please report to us!

• I think that my Mac Pro is infected by evil ware. How to ask for help?

  Hello

  I think that my Mac Pro (early 2008) is infected by evil ware. (I deliberately used the Word 2 spelling to try to make a distinction between the entity unknown I think I and - maybe - we can download free software).  I'm not familiar with the various players 'bad', so I'll just refer to it as "my entity."  I think it's a virus that is sophisticated, because, among other things, I think it changes the use/application of Malwarebytes.  A brief description of why I say this.

  I had, before, downloaded and ran Malwarebytes.  I remember well, it's that Malwarebytes did not find any serious problem.  I also ran Sophos, and that he had found two threats, one of which dealt with Sophos.  Sorry, I don't remember their names.  But, as I'm sure you don't know that Sophos takes something like 8-12 hours to run, so I have not used even once, recently.  But, I have not called Malwarebytes on my file utilities.  When I clicked it, I got a window titled users. and that was Apple, comments and shared.  I decided to download Malwarebytes again (but without deleting the Malwarebytes I just described), thinking that the the Malwarebytes nine, well replace the bogus one.  Well, he didn't.  So I can't say that the download didn't happen, or happened, he was immediately converted to users.  So I have 'something' with the title "Malwarebytes Anti - Malware" which is actually the user.

  Another indication: when I want to search, I use Safari or Chrome.  But after I enter the article I'm looking for, I see (something like) kuklorist research of...    If I ask spotlight where is kuklorist?, there is no answer.  So, no matter what kuklorist is, it can hide very well.

  I noticed that the recovery Farbar scanning tool and Malwarebytes Chameleon are available for PC.  Is there something like them for Macs?

  I suspect that the screenshots would help in my descriptions, but I don't know how to make them. I also suspect that I am not to follow the correct procedures in the start of the case.   Could you tell me how to do these?

  @gmail.com

  See:

  What is kuklorest? Something seems to be taken in charge of my browser and assigning to bing

  Also:

  How install (really delete) adware

  Stop advertising and pop-up advertising windows in Safari

  Adware removal Guide: Identification

  When you think yo are done r

  Run and view the results here so that we know more about your configuration.

  EtreCheck

• I think that my safari is infected with the virus, he on redirect keeps me from another Web site each time that I click my mouse or press a key on my keyboard... Help!

  I think that my safari (Yosemite) is infected by the virus, he on redirect keeps me from another Web site each time that I click of my mouse or press a key on my keyboard... Help!

  I can't seem to download the print screen, here, anyway, it starts the LINK share appears every time it redirect:

  -"ps4ux.com/click? h = Ax722bagzrmWM3RP_5wPSvP63fG7dqaJCNo55LiVexxUaivPBxSeS7A3C2V4-bO...» »-

  middle part is hidden by «...» »

  the last part is:

  -"ttp: 3% a % 2F % www.apple.com%2F 2F & rt = 46 & date_sid = 50fc88582b4e8512b3e35e56351a22a3" in a new tab.

  Run etrecheck to go to etrecheck.com and see what is running under the hood.

• All I wanted to do was save my trial version of Photoshop, and I think that I just paid $9.99 for some BS Clould creative. How to do what I wanted vs pay for something that I didn't? It is impossible to talk to or e-mail to a human being. I just want to h

  All I wanted to do was save my trial version of Photoshop, and I think that I just paid $9.99 for some BS Clould creative. How to do what I wanted vs pay for something that I didn't? It is impossible to talk to or e-mail to a human being. I just want to have my work in photoshop again like in the demo. Thank you

  Photoshop is part of the collection of product called creative cloud. If you pay $9.99 a month, you have the Creative cloud photography Plan, which lets you run Photoshop and Lightroom until you stop paying. So, you could have what you need - check your receipt.

  Despite the 'cloud' in the name, the apps run locally.

• Uninstalled CD player XI player. I uninstalled CD player and tried to reinstall the XI player. Almost finished reinstall, but then he asked for a serial number. I don't think that ever there was a serial number for XI player since it's a free download. My

  Uninstalled CD player Standard XI player. I uninstalled CD player and tried to reinstall the drive XI Standard. Almost finished reinstall, but then he asked for a serial number. I don't think that ever there was a serial number for XI Standard reader since it is a free download. My Acrobat account shows no drive XI Standard or a serial number for it. How to return to drive Standard XI?

  The reader is free. There is no such thing as "Acrobat Reader XI". Looks like you have downloaded "Acrobat XI", which is not free...

  To return XI Reader you can download it here (DC says the title, but you can choose to download older versions, in this case version 11): Adobe - Adobe Acrobat Reader DC Distribution

• Hi - my Mu was "buggy" and update not - so I threw the APP in the trash - but now CC won't allow me to re - install because he thinks that I already have the APP - advice?

  Hi - my Mu was "buggy" and update not - so I threw the APP in the trash - but now CC won't allow me to re - install because he thinks that I already have the APP - advice?

  restore your application from the Recycle Bin, and then uninstall correctly.

  If this fails, CC Office lists the applications as "up to date" when it is not installed

• When I was finally able to install inddcc it was in a foreign language. . I think that the German. . How to make

  When I was finally able to install inddcc it was in a foreign language. . I think that the German. . How do I get it in English?

  Hi bnozecloud,

  Please see the article giving instructions to change the installation language: http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html.

  Kind regards

  Romit Sinha

• I have windows Vista Home Basic, but my system was infected by viruses as recyclebin, System Volume Information. Wat to do how to get rid of this...

  Dear friends,

  (1) I have the windows Vista Home Basic, but my system was infected by viruses as recyclebin, System Volume Information. Wat to do how to get rid of it.

  (2) I want to format my laptop, but the problem is that I'm not having Windows Vista Home Basic Formate how about this disk, please help me in this respect... How can I procedures...

  (3) if I install the new Vista there will be no problem for my laptop... it

  $Recycle.bin and System Volume Information are important Windows that are normally hidden system files. Why do you think they are viruses?

• What happened to my old emails? Today thought Tbird that I was a new user and have been asked to set up a new account

  When I started today Tbird, I got a prompt telling me to set up my account. It was as if Tbird never had seen me before. There is no Inbox! So I created my account using my settings, I had recorded in a text file. When I retried my email, only 3 messages have been downloaded and none of my old emails were there, nor any of my files when I save e-mails depending on the subject.

  Then I went to Mozilla to see what was wrong. Apparently others have had it also. But the solution is incredibly complex and I think that I crushed my old preferences file when I recreated my profile. Is there a way to recover my old emails?

  I followed all your instructions, but I don't have my old emails back. With the folder 'see' troubleshooting information, I see Inbox.sbd and 3 files with the extension *.sbd and subfolders with names and those names with an extension *.msf. But I can't get Tbird to see these files. What I am doing wrong?

  EDIT: I've rechecked and my pointing to the right folder badly shot. Instead of going to 'mail.gte.net', Tbird watched a subfolder. I stressed in the correct folder and all reappeared, including my message filters.

  Now, how can I avoid this happening again? Should I just update this profile I made a copy of this morning?

  Thanks for your help! I was almost caught panicking at the thought of a lot of information get lost!

• I'm moving from PC to iMac. I think that I have brought successfully my profile. My work id of addressbook, but no mail received file is obvious.

  I'm moving from PC to iMac. I think that I have brought successfully my profile. My work id of addressbook, but no mail received file is obvious. The Mail subfolder in the profile of 'new' - "Mail" - is about the same size - 1.6 GB - as it was on the PC, so I guess that the mail has not moved, however, there is no sign of what I can find on the page "news" of Thunderbird. I did move by copying the profile folder of the PC on the Mac desktop, raise the profile of Mac beside him folder and dragging the PC Mail subfolder to the mail folder in the Mac profile. I think I am way over my head here; I really want to solve the problem, so I can mothball the PC. Thanks is advance for your help.

  OK, the ini file will be

  MacHD>Users>RKW (me)>Library>Thunderbird
  

  The profile folder will be in MacHD > users > RKW (me) > library > Thunderbird > profiles with a name like d1234pg. By default. When copying content. It is this lower level folder called. Not MacHD > users > RKW (me) > library > Thunderbird > profiles.

  To simplify a little (I hope so.

  Install Thunderbird. go to the Help menu in Thunderbird and select troubleshooting information.
  In this tab, click on the button show the frlder for the profile.
  Finder will open with the open current profile folder.
  Close Thunderbird.

  Now, locate the old profile folder, it will be contains pref.js as a file among many others.
  Copy the files and folder to this folder, and place them in the new folder Thunderbird open in the Finder for you. To replace the files.

  Open Thunderbird and you should have it all.

• I think that I have on my MBP 2010 mid thunderous

  Hi all.

  I think I have thunder-stirke on my MBP 2010 Middle even with a new disk it gets damaged soon as I installed it.

  I also have a heat excessive upper right (lower case), a vibrant hum in waves in the upper right (all lowercase) and the sounds of rattling lower trackpad.

  I moved the only external drive and everything works fine.

  Any suggestions on how to get rid of it?

  p. s.

  A new MBP is out of the question that I'm on a retirement budget social security now.

  Take a look at this thread, I think that it covers many thunderous better than me.

  Re: thunderous-2 after having been infected still infected?

  To find out what the problem may be, please download and run EtreCheck, created by one of the wizards own here in CSA. It is a diagnostic tool that is very useful for us to find problems. It will also give us additional specifications on your Mac. After his execution after the logfile here. It will never contain any personal information.

• My Fire Fox download video in support not detected on you tube. It is always shows only the first video that i was downloaded.pls help

  My Fire Fox download video in support not detected on you tube. It is always shows only the first video that i was downloaded.pls help

  I don't think there is much you can do about it outside the use of workaround to reload the page until this problem is corrected.

  There is this bug on this problem:

  • http://Bugzilla.DownloadHelper.NET:8080 / show_bug.cgi? id = 642

  I don't know if other extensions download suffer from this issue, as well, so you can try a little more try the website of the add-on and if possible use a different format like WebM, if they are available.

  Also note that not all videos are downloaded and registered correctly. Some may have a size of 0 bytes and fail to download, so, best is to check in downloads of the toolbar Manager in the drop-down list to make sure that the file size is correct (i.e. neither 0 bytes, but a more likely size).

  YouTube streaming makes changes to the code and the way its web pages work, so extensions can fail at any time.