I think the virus has attacked my PC despite Microsoft Security Essentials...
I use windows 7 starter edition and have the weird files like 11dc29c21ff9f9cc4c56, 19e3ec7bb4c0bbd9a8db, 761fb2ca2a4cf60604541be7279138, 5511974291aa02b3a9b642a3dec0 in my 'c' drive I don't even have access to these files. I'm suspicious that these are same virus files in my PC, I installed Microsoft Security Suite. Please help me with my problem to delete these files.
Taha Afzal
Exact location?
Refer to this topic on how to make a public record and present screen shot here.
http://answers.Microsoft.com/en-us/feedback/forum/suggest/how-to-insert-an-image-into-a-post-at-answers/bdae0306-c3cb-4d31-ace9-7281ea1a8a73
You can also look at this for the new format in skydrive
http://Windows.Microsoft.com/en-us/SkyDrive/overview#1TC=T1
Tags: Windows
Similar Questions
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Original title: I cannot restart my computer and start windows after the analysis of the system running and the removal of any bad programs with Microsoft Security Essentials.removing
I cannot restart my computer and start windows after the analysis of the system running and the removal of any bad programs with Microsoft Security Essentials. I have rebooted, tried to finally start work configiration and back still an error for windows startup. Attempted to enter the mode by F8 safe failed I then chose without auto restart in F8 and get the BSOD - he tells me to search for viruses and run chkdsk/f, but I can't access it. I tried to restart and it still does not work. technical information on the BSOD readings * STOP: 0x0000007B (0xF7ae9528, 0xC0000034, 0 x 0, 00000000 000000000. Please help it is essential to address them ASAP edition)Hello
You can try the troubleshooting provided in the links below steps to fix the problem.
Advanced troubleshooting of errors "Stop 0x0000007B" in Windows XP
http://support.Microsoft.com/kb/324103
Error message "STOP 0x0000007B" when you restart your Windows XP-based computer
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Change the language in which Microsoft security essentials is installed
Microsoft has downloaded a version French of MSE on my PC can't I change to English?
Hello William,.
Thanks for posting your question on the forum of the Microsoft community.
I understand you are trying to change the language in which Microsoft security essentials is installed.
I would suggest trying the following methods and check if it helps.
Method 1:
I suggest you uninstall and reinstall Microsoft security essentials (MSE) and check.To uninstall MSE, please follow these steps:
a. Click Start, type appwiz.cpl in the search box start and press ENTER.
b. right click on Microsoft Security databases and select uninstall.Please reinstall an English version of the MSE from this link:
Reference:
Download Microsoft Security Essentials
http://Windows.Microsoft.com/en-us/Windows/Security-Essentials-all-versionsIf this does not help, then use method 2.
Method 2:
Please suggestions for use of hypersquirrel replied on 16 May 2011 and check the issue.
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_start/how-do-i-change-the-language-on-Microsoft-Security/01704a09-B503-491C-b9dd-0cab4c6d8330?TM=1402983161016Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://Windows.Microsoft.com/en-us/Windows/back-up-registryI hope this information helps.
Please let us know if you need more help.
Thank you
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When automatic update trys to install a Security Essentials update, I get a message saying that the update has not been installed and that the epp.msi file cannot be found in the directory. I tried to uninstall security essentials and start the uninstaller on but could not find the file epp.mis as well. The file simply vaporize?
In these forums, you will find some support for Microsoft Security Essentials (MSE): http://answers.microsoft.com/en-us/protect/forum/mse
Additional references may include:
Checklist for installation of Microsoft Security Essentials
http://experts.Windows.com/w/experts_wiki/89.aspxCan I install Microsoft Security Essentials [or any other anti-virus/anti-spyware application] to clean my already infected computer?
http://answers.Microsoft.com/thread/87058857-D181-4019-a723-efd9a49d9275 -
Virus & spyware definitions update failed.
error code: 0x8024402c.
Error description: Microsoft Security Essentials was unable to install the updates of definition, because the proxy server or target server names is not resolved.
Here is an article that meets your specific error message regarding updates:http://support.microsoft.com/kb/900936. I am surprised that the error occurs with all the updates, but there may be a difference between them that causes the problem for definitions, but not for others. I hope that this will solve the problem.
If this does not help, please transfer your question in Forum Windows Update:http://social.answers.microsoft.com/Forums/en-US/vistawu/threads where updates experts will be happy to help you. Please post with the information requested here:what to post in the Windows Update forum
I hope this helps.
Good luck!
Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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I have an ADVENT 7083 laptop Windows XP, there installed AVG Anti Virus (now expired). Do I need to uninstall AVG, before installing Microsoft Security Essentials?
Yes, it's a good idea to remove it if you don't plan to use at a later date... Also I suggest that you run the removal tool (Cleanup utility).
AVG removal utility
http://www.Avg.com/us-en/utilities
Disable the Antivirus AVG.
http://www.ehow.com/how_5052104_disable-AVG-Antivirus.html
Good luck
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I deleted a virus from my computer this morning with security essentials, now I can't connect to the internet. The connection icon in the lower right corner of the screen says I am connected and the signal strength is 'very good', but I can't go online. The error message I receive when I right click and 'fix' the connection says: "failed to query TCP/IP connection parameters. Cannot continue. " For assistance, contact the person who manages your network. How can I fix it? The computer is a HP Pavilion dv2000.
original title: can't get onlineHello BurnBurn,
I suggest you to re-installing the driver for your network card. This may involve completely un-installing it and re - install: -
dose Microsoft security essentials not to see the place but mcafee has always said he's here
dose Microsoft security essentials not to see the place but mcafee still says he's here, because of this I can't install or uninstall completely either.
What is your level of service pack? If you are unsure, check by simultaneously pressing the keyand of windows logo button pause newsletter.
BTW, please uncheck this as replied, if the matter is not resolved. Thank you
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Microsoft Security Essentials icon has disappeared from the bottom of my computer.
How can I put the Microsoft Security Essentials icon back on the bottom of my computer? The icon disappeared. Several times the "speaker" icon disappears also. I look at previous posts and solutions, but I do not see the guests that are mentioned. Thank you.
Hello
Thanks for posting your query on the Microsoft Community.
Sometimes the icon simply does not appear due to a start along with many other process resources and the part of MSE to load the icon to not load damage. If you can open MSE and it signals that all is good, it's probably what happened. Sometimes rebooting resolves it.
If you do not use a login ID and password for Windows, this can happen more frequently, especially on an old PC, but even a new. Windows Journal and journal of back and sometimes the icon will appear for you.
If the problem persists, you can consult the following discussions and see if it helps you to solve the problem.
Desktop icons and tray version 2 MSE
Microsoft Security Essentials icon is missing from the taskbar/task bar.
Hope that the information provided is useful. Let us know if you have any concerns related to Windows. We will be more than happy to help you.
Kind regards
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* - Original title - closing Windows?So, I had some malware on my computer and ran a test with Malware Finder thing (his play don't worry). It was about an hour when I decided that I should update my Microsoft Security Essentials. I updated and it is now protected. I decided to do a quick test on microsoft OS. It was as if 5 minutes when I got this window that says "Windows has encountered an error in cricical, he will stop in a miniute, save your work. Now, whenever I start my computer, this window opens. I tried in safe mode, pop new user, appears. I deleted all start up programs/disabled them. I can not remove the virus because I can't go two minutes without it popping up while I try to fix it. Help! PLEASE, I BEG YOU!
Hello
Method 1.
Step 1. Disable automatic reboot to avoid unwanted restarts on system failure.
a. when your computer starts up keep press F8 on your keyboard until you get the Advanced Boot Options screen.
b. now, use the arrow keys, select Disable automatic restart in case of system error and press ENTER.Step 2.
Start the computer in safe mode with network, and then run the Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspxWarning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.
Method 2.
If you think that all the activity of the virus, I highly recommend to run a Scan of Virus online.
a. follow the link to start the free online scan: http://www.microsoft.com/security/scanner/en-us/default.aspx
Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.
b. run the malware removal tool from Microsoft.
Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enI hope this helps.
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I use Microsoft Security Essentials on Vista x 32. Security Center tells me to start Windows Defender. I click to start, but he tells me that I have to restart my computer or manually start Defender myself. I go to services, and it does not advocate. It basically tells me that my system has no need currently the program or there is another reason, it does not start. Responses tells me that for the error code of course, I met error 0x800106ba later Code it tells me to try to start it manually if it doesn't work I have uninstall Defender and need to reinstall it. Yet when I go to uninstall programs, Defender is not listed. I tried to install it again because it is not listed, I thought I could. When I went to install it, it-error telling me that I have already as it came pre-installed with Vista.
Now, my question. Do I really need Defender since I use Microsoft Security Essentials? Is in fact an older version almost essential? Why it tells me to start it if it is not needed? And if necessary, why it won't start
Hello
Be sure to check in the MSE Forums.
Answers - MSE Forums
http://answers.Microsoft.com/en-us/protect/default.aspx------------------------------------------
Windows Defender features are included in MSE, defender of loading would be redundant.
Windows Defender antispyware =
MSE is antivirus + antispyware.
Then think about MSE as Windows Defender with more added (which is).
Check this box:
Startup tab - disable Windows Defender (if the list) and APPLY / OK - REBOOT
This should stop loading Defender.
==========================================================
If necessary after the foregoing:
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlThen run checkdisk (chkdsk).
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.htmlCheck the default services and dependencies to ensure that they are running.
http://www.blackviper.com/WinVista/services/Security_Center.htm============================================
Security Center incorrectly reports, or try Windows Defender
Start incorrectly, or both.Security Center not related anti-virus or firewall State correctlyhttp://www.winhelponline.com/blog/security-center-not-reporting-anti-virus-or-firewall-status-correctly/
How to fix Vista Reporting incorrect information Security Center
http://www.Vistax64.com/tutorials/195736-Security-Center-not-reporting-correct-information.htmlHow to disable or enable the Security Center in Vista
http://www.Vistax64.com/tutorials/67737-Security-Center.htmlThis thread might help as it might be a permissions problem.
http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/3d2049ae-4581-439b-8E15-3f603f5c60f0/=====================================
Troubleshooting of Windows Defender
http://support.Microsoft.com/kb/555957"%ProgramFiles%\Windows Defender\MsAsCui.exe" is the folder of the default Defender
Start - type in the search box-> Windows Defender - find top - make a right click on it.
RUN AS ADMINIf no joy using Start - computer or Windows Explorer to access this folder and create a
Shortcut to put on the desktop and the Start Menu. You can also right click on a shortcut this and
see if they point to here.Goal
"%ProgramFiles%\Windows Defender\MsAsCui.exe".Start in
"%ProgramFiles%\Windows defender.How to enable or disable the Windows Defender
http://www.Vistax64.com/tutorials/93118-Windows-Defender-off.html--------------------------------------
Maybe something here if necessary:
What is display / causing the error message? Some anitvirus/security/antispyware products can
cause this error. On those who use you, including those that your never had even those
uninstalled (the remnants can cause problems). McAfee is just an example of what many can do.Start - type in the search box - Services - find top - Right Click - Run as Admin
Windows Defender - value STARTED and AUTOMATIC
or set MANUAL and STOPPED if necessary
Fix for the problem of 800106ba.
http://support.Microsoft.com/kb/931849Error (an example) of McAfee report.
http://service.McAfee.com/faqdocument.aspx?ID=TS100610&lang=en_US&prior_tid=2&AnswerID=16777216&Turl==http://KB.McAfee.com/InfoCenter/index?page%3Dcontent%26id%3DTS100610%26actp%3DsearchCheck also:
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Windows Security Center gives me a "alert" that my anti-virus is disabled. I have Win XP Professtional and'm running Windows defender and Microsoft Security Essentials times which I recently uninstalled, restarted the computer and reinstalled more updated. I read related security problems, but I have not found a match. I have a screenshot of the Win Security Center Alert, but unable to attach. It is said: ' Windows found multiple antivirus programs on this computer, but they all report that they could be updated or disabled. " Click on the recommendations for suggested actions... [what I did without success, i.e. update. «[I uninstalled, stop, rebooted and reinstalled and updated]»
When I shoot to the top of MSE it says, "protection is enabled, and updated definitions.
Windows Defender said: "Nothing detected" and "computer running normally."
Before the uninstall and update, I ran System Mechanic from Iolo, who has done wonders for speed.
Norman
When it comes to antivirus software, you want one and only one installed and running on your computer. Two or more may come into conflict with eachother and degrade performance. I advise you to uninstall Windows defender and use soley mse.
also I strongly suggest that you avoid using "PC optimization" tools. They can help a little, but they often do more harm than good.
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I have a virus called TROJAN horse: JS / FRAMEREF DETECTED BY MICROSOFT SEVCURITY ESSENTIALS. He resurfaced at every hour and MICROSOFT SECURITY ESSENTIAL FLAGS THERE AND ASK ASK A REBOOT OF MY SYSTEM. MICROSOFT ESSENTIALS LIST IT AS FILE: C:\Documents and NetworkService Settings\Temporary Internet Files\content. IE5\v8zk6vsy\dsvftg[1].htmMy security definitions are all to date, but the Microsoft safety scanner, and Microsoft Security essentials can not remove. It is not a Web site, because the alert comes back even if Internet explore is not selected.Help, please. This is what they call a number of root?Thank youJames Squirewell
Suggest that you first spread malware as the cause of the problem by following these steps:
I. - delete your temporary files
Click Start > all programs > Accessories > System Tools > Disk Cleanup
ResetII. - have your system scanned as a result of security/antivirus installed.
III. - run this tool from Kaspersky: how to remove malware belonging to the family of Rootkit. Win32.TDSS
http://support.Kaspersky.com/viruses/solutions?QID=208280684>
IV.- run Power Eraser
http://security.Symantec.com/nbrt/NPE.aspx?lcid=1033>
V.- Stinger
http://www.McAfee.com/us/downloads/free-tools/how-to-use-Stinger.aspx>
VI. the free AppRemove r
In this sense, there is a great 3rd third party tool which removes a large number of anti-malware applications - you can choose to remove the installed version, or has no traces in the registry of the facilities.
It is a tool of good reputation - it will ask you what you want to do before you make changes to your system. Well worth a try if you believe that traces of a previous tool anti-malware are still present on your system.
VII. - download, install, update and run both of these tools to a-squared free scans:
MalwareBytes anti-malware (MBAM)
http://www.Malwarebytes.org/products/malwarebytes_free>
SUPERAntiSpyware (SAS)
http://SUPERAntiSpyware.com/superantispywarefreevspro.html>
VIII. - run the Windows XP and Windows Server 2003 System File Checker (Sfc.exe) tool:
http://support.Microsoft.com/kb/310747>
IX. - run SFC/scannow Windows 7 & Vista
File system (CFS) Auditor verifies that all files of Windows 7 are where they should be, and they are not corrupt.
http://pcsupport.about.com/od/toolsofthetrade/HT/SFC-SCANNOW.htm>
`~`
If no malware has been detected, there's a Fixit on this page that will reset Windows components to update:
Read the article KB971058 via Internet Explorer-(only( )
How to reset Windows Update http://support.microsoft.com/kb/971058components >Suggest you download and Save it. Then, close all the open programs and web browsers.
Run Microsoft Fixit 50202.msi and choose its default mode.
After that he finished the race, see if the return code is displayed again when looking for updates.If not, then run the Fixit once more and choose his Aggressive mode.
Restart once it is finished and see if the return code always appears when the updates.IF malware is detected, then please post if it has been removed and that the specific name of what has been detected.
UTC/GMT is 00:37 Saturday, April 7, 2012
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error 0x80072EFE code appears while updating the microsoft security essentials
0x80072EFE is the error code that keeps popping upn while trying to updaten microsoft security essentials. My icon mini windown security alert in taskbar background guard read computer state potentially unprotected. My full scan malwarebytes came without infected files, but my computer has recently been restored due to a trojan virus.
http://support.Microsoft.com/kb/836941#methodC go here and follow the resolutions, one at a time, starting withC and E these 2 are usually the cause. There could be a conflict with Malwarebytes and MSE. Your choice, but Malwarebytes isn't necessary.
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Should I Norton and Microsoft Security Essentials Virus protection?
I downloaded Microsoft Security Essentials for a long time; but I keep getting popup windows telling me that they cannot provide protection against viruses because they did not have a virus to day something - or - others.
Two windows appear, one after the other, both have an error number. If I followed the instructions I always come back to a selection of Norton anti packages of virus which must be repaid, which I don't want. That's why I installed Microsoft Security Essentials, because I was sick of seeing these things and try to follow the instructions always with the same results.
Recently, I clicked on something in laptops and has seen a long list of time that requests had been made by Norton get me their updates - it was very very long.
I don't know what it is all about - what it means? I find it more than an irritation. These pop-ups will light up whenever I start the computer. Can I stop this? Do I have Norton and Microsoft - I realized that any previous protection system would be obsolete when I downloaded Microsoft Security Essentials.
Hello
NO.
You must have AN antivirus installed
If you have more then AN installed anti-virus you will most likely system issues because there is a conflict between norton and MSE
Uninstall norton using the below norton removal tool
http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN&LN=en_US
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