I thought that it was free!

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• I thought that Adobe was located in San Francisco not the North Korea

  Hello world

  I am very disappointed by the Forum Moderator Team, as they have censored, in fact removed, the post entitled Wasting Time of contributors. I should be probably not that I was getting a bit rude of people to be mean, but I'm an adult upward and can take this sort of thing. The thread has more than 600 views in 24 hours and 40 + responds so clearly interested. With the exception of 2 bad feisty contributions being rough on me, there was no blasphemous or defamatory comments. Can I ask if this is the policy on this forum?

  Terri

  Hi Terri,

  We moved your post to the comments of the Forum (Forum comments ) where it is more appropriate.

  Thank you
  Madison

• I thought that I was paying for a version of "trial" for a month, but they took about six months of payments and I don't even know for what?

  I was just look at a product and decided I'd do a trial version.  It will cost $68.00 for the month - I thought - but so far, they have taken the money for six months and I've never tried the product.  How can I stop this?

  The 30-day trial is free... you have purchased a subscription... Check https://www.adobe.com/account.html for subscriptions on your page from Adobe

  This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription

  -Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I have an Aspire 571 V3 that I thought that I was restoring the factory settings and save my files for

  Hi everyone, I hope that there is someone out there who can help me. I have an Aspire 571 V3 that I picked up at the factory settings, or so I thought. After all the files had been cleared and the system recovered it restarted and displayed a black screen with 'the installation program starts services' and a flashing light below are progressing. It has been that way for hours eight (8). is this normal or should I worry? In its current form, I have no control on the machine on the touch pad or mouse. I have provided with Currys computer recovery discs, but they are not to be recognized.

  Kalimera

  8 hours is a little too, you can try to stop it and repair the resumption of the process.

  do a long press on the power button to stop it

  at the next startup, press Alt + F10, and then check if you are able to start the Acer recovery process

  If it isn't

  Enter the BIOS by pressing F2 at startup

  enable F12 boot menu if not already enabled

  Save and exit

  put your first recovery disk on your laptop

  stop your laptop making the long press the power button / stop

  at the next startup, press F12, and then on the startup list select DVD/CD player

• I thought that there was once a way to scroll through the bookmarks and remove all those who died, but I'm not; ?

  Just that I remember years ago that I had an option that strives to open each bookmark and remove all the dead.
  I want to go back.

  The add-on CheckPlaces could help.

• I thought that I was updating Acrobat, but I found myself with CD player. Can I go back? I can't even understand how to copy the text in DC.

  I often benefit from other pdf documents and want to keep for future reference and copy some text. I used the player for years. Suddenly I have this app (ReaderDC), which is far too full for what I need. I don't know if I can uninstall DC and replace it, impossible to find a version of the player that is not based on a cloud, so I hesitate to anyway since I need to be able to at least read these documents. Can anyone help?

  Copy the text in MS Reader works exactly the same way as he did on previous versions.

  But if you want, you can uninstall it and install an earlier version of http://get.adobe.com/reader/enterprise/

• HI, I signed and thought that I was becoming Prime Minister pro but its not not let me download it... any idea why?

  Adobe has 24 hours support?

  What exactly means "do not leave me?

  And Yes, Adobe offers 24 hour support: Contact Customer Services.  However, telephone support is limited to day from Monday to Friday to the United States or your country of residence.  The outside chatter.

• I have a student with creative cloud subscription and I need to download the products to a new computer but they keep showing that 30 days of testing and I thought that access was unlimited while your payment of the fee? I was told to use my adobe id dlew

  What is the difference between using your adobe for the connection and your real email address id?

  Also the access should not be undefined if you pay a subscription?

  is not a valid adobe id.

  log out and then back to your app cc desktop using the same id adobe used to pay your subscription, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• New to Skype, I thought it was free for iphone?

  I'm new to Skype and want to only download the iphone app, but he keeps asking me to review my payment information to iTunes and then I see a button called 'buy '. I thought that Skype is free? I'm doing something wrong? I have a meeting scheduled next week and this is my first time to use it. Thanks much for any help.

  In fact, I solved this with a representative of Skype! Thanks for your reply though.

• What is updated in IQ. I just installed in my computer because I was invited at & thought the promp was for real! Help!

  I was working on something when I was prompted to install "IQ Updater" on my computer.  I was happy because I thought that it was intended to make it easier I wanted to do.  After it installed, it disappeared and I knew he had not installed to help me with my project.  When I watched "IQ Updater" I was sent to this forum. Please forgive me if I use the wrong forum.  I'm not computer savey and do not understand how this forum works. I still don't know what is "IQ Updater", but what I've read about on this forum, it sounds bad.  Can someone tell me exactly what is "IQ Updater"?  As if I would never have true instance to use it on my computer?  A screw up my computer security?  Should I go ahead and immediately try and remove it with malware bytes?

  It is the site of the manufacturer of InstallIQ. http://www.W3i.com/InstallIQ.aspx

  Take a look in your installed programs and see if you can uninstall it from there.

• I thought I was getting photoshop cc for 9:99 a month but it say a version track and I thought that would get lightroom everything.

  I thought I was getting photoshop cc for 9:99 a month but it say a version track and I thought that would get lightroom everything.

  Hello

  If you bought and it is always showing a trial please follow the link to fix the problem:

  Stop Creative Cloud 2015 to return to the mode of trial

  Kind regards

  Chirag

• I thought I signed the free trial of RPF and ended up chargibg card $25 and I cancelled as soon as, I foubd this out and I was wondering when I xan a refund

  I need to figure out how to refund anything, I thought was free trial and I cancelled

  Go to Adobe Creative Cloud

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I have a monthly subscription to Adobe Revel. You received my payment for September 15, 2015 & October 15, 2015 according to Adobe, but Revel shows that I have only a free basic account and that it was yet another payment. What is happening on h

  I have a monthly subscription to Adobe Revel. You received my payment for September 15, 2015 & October 15, 2015 according to Adobe, but Revel shows that I have only a free basic account and that it was yet another payment. What happens here? You people need get the bugs out of your cloud services. I signed up with [email protected] that the Adobe Revel server fails to allow me to login, but accounts Adobe server connects me and says I am free on my subscription to Revel. Is happening here? I canceled once on this issue! Want to lose me again, this time for good? I'm telling you guys, I buy recently bought items 13 (of course just before you've released 14) on CD-ROM, because your cloud suck the Revel program! Sincerely, [email protected] and this is the email only I use.

  I did some research and your account indeed shows you paid AND that the subscription has expired (which is false!). We experience the Adobe Store people to examine it.

  Please accept our apologies and you are good to go now. You've been comped for the year.

  Kind regards

  Glenyse

• I thought indesign cs6 was included in my package of premium design cs6.  Why, when I try to open it, go to a window that says that I don't have a CC membership more and then quits without loading Indesign cs6.  It requires a serial number, but the s

  I thought indesign cs6 was included in my package of premium design cs6.  Why, when I try to open it, go to a window that says that I don't have a CC membership more and then quits without loading Indesign cs6.  It requires a serial number, but for my design premium cs6 serial number is not accepted by it.

  Hello

  Yes, you need to uninstall Adobe Creative cloud only, if you are unable to uninstall creative cloud through the tool cleaner and error message you shared above.

  Please go through the below mentioned location and remove the file name ""ffc " "

  
  

  MAC: \User\\Library\Application Support\Adobe\OOBE\

  Windows: C:\ProgramData\Adobe\OOBE\ (to view the AppData folder and program hidden data, see files, folders, file name extensions |) Windows XP, Vista, Windows 7)

  
  

  
  * After the removal of FFC file run the cleanup tool and uninstall Adobe creative only cloud.

  Let us know if this will help!

  Kind regards

  
  Sandrine

  
  

• I sign creative photography cloud in March 2014, at that time was include 20 GB of free web space, and also the Prosite, now Adobe out of this and told me that I never had this has always been just 2 GB.

  I sign creative photography cloud in March 2014, at that time was include 20 GB of free web space, and also the Prosite, now Adobe out of this and told me that I never had this has always been just 2 GB.

  This happen with others, they just change and cut without notice?

  Please check the storage now & confirm, it should be 20 GB now, let me know in case of any question.

  Concerning

  Stéphane