I thought that Adobe was located in San Francisco not the North Korea

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• I have a student with creative cloud subscription and I need to download the products to a new computer but they keep showing that 30 days of testing and I thought that access was unlimited while your payment of the fee? I was told to use my adobe id dlew

  What is the difference between using your adobe for the connection and your real email address id?

  Also the access should not be undefined if you pay a subscription?

  is not a valid adobe id.

  log out and then back to your app cc desktop using the same id adobe used to pay your subscription, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I installed CS5 on macbook pro 10.9.4. I can't get the update to run to update the applications to the latest version. He said that there was an error trying to download the update and try again later.

  I installed CS5 on macbook pro 10.9.4. I can't get the update to run to update the applications to the latest version. He said that there was an error trying to download the update and try again later.

  update directly: http://www.adobe.com/downloads/updates/

• I got the auto update on but when it was over Secunia showed that kb2585542 was missing. I tried all the suggestions given by Microsoft but am unable to open this file.

  Original title: update problems

  I got the auto update on but when it was over Secunia showed that kb2585542 was missing.  I tried all the suggestions given by Microsoft but am unable to open this file.

  Hello

  1 have. the troubleshooting steps you tried to solve the problem?

  You try to install the update (KB2585542) manually and check if updates installed.

  Update security for Windows XP x 64 Edition (KB2585542)

  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=28625

  In case you have 64-bit Windows XP operating system installed on the computer you can download the update manually the link provided below.

  Update security for Windows XP x 64 Edition (KB2585542)

  http://www.Microsoft.com/download/en/details.aspx?ID=28590

  See also:

  You cannot install some programs or updates

  http://support.Microsoft.com/kb/822798

• I thought that it was free!

  There was a lot of talk on the free hypervisor vShere VMware Web site.  When I downloaded the hypervisor vShere and vShere client, I was greeted with a message that says "your trial period will expire in 60 days.  WHAT?

  I thought the site said that it was a free version, not a free trial.  What gives?

  Please scroll down in the 'licensing ESX/ESXi' KB which explains this to the free hypervisor. You are currently searching for Tristan applies to vCenter Server.

  André

• I thought that I was paying for a version of "trial" for a month, but they took about six months of payments and I don't even know for what?

  I was just look at a product and decided I'd do a trial version.  It will cost $68.00 for the month - I thought - but so far, they have taken the money for six months and I've never tried the product.  How can I stop this?

  The 30-day trial is free... you have purchased a subscription... Check https://www.adobe.com/account.html for subscriptions on your page from Adobe

  This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription

  -Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Really frickin annoyed right now Adobe 24/7 support that "adobe support system ' only brings me on the forum.»

  Really frickin annoyed right now that your "adobe support system ' only brings me on the forum.»  I tried and had only one (thanks to this person) who gave some help but was not able to solve the problem. I use this program for my company and now I can't access this shit. ADOBE IS NOT HAPPY. And Yes, I tried the troubleshooting idea to get 6 Lightroom to the launch and that worked for a few days.

  Thanks Florian. I had to uninstall and then reinstall (with a few problems), but it seems to work now.

• I have CS4 and changed computers.  He has not transferred and I want to know how to make so that it can be activated, I #but not the disk series. How do I do that?

  I have the CS4 and have changed computers.  He has not transferred and I wanted to know how have it activated. I have the serial number, but not the disk. How can I do this?

  install properly using the installation files.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.3| 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Applications show that up to date, but they are not the current versions

  I'm doing OSX 10.8.5 deployable image.

  Office CC tells us that applications are up to date, but they are not.
  I tried to uninstall and reinstall applications, only that she either go to a previous version (the original version of CC) evem and Office CC always said that it is up-to-date.

  I also tried using CC Cleaner and reinstall with the same results.

  I also noticed that CC Cleaner does not seem to remove completely all files from adobe.  In fact, applications of ADVANCED and a few others still remained in the applications folder.

  Can you give me any advice?

  Hi bretts,.

  Please see the steps mentioned in the article: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

  Kind regards

  Romit Sinha

• I can create a system recovery disk that gets installed and updated Windows 7, not the preinstalled HP Vista recovery Partition?

  I have a laptop HP HDX 18 that had 64-bit Windows Vista installed, with a Vista recovery on his C drive Partition.  Since then, I installed clean 64-bit Windows 7 Professional of his Microsoft licensed DVD, that I still have.  I kept with all (200 +) of Windows updates.

  Now, I want to create a system (Flash drive) for this laptop recovery disk, but my concern is that he will lead the recovery in its Partition Vista original, installed at the factory.   If I use W7 administration tools installed to create a system recovery disc, it will recover the old Windows Vista or Windows 7?  In addition, it would be nice to have a system recovery disk that had the latest W7.

  I'm not looking to install the drive link below; However, I prefer the system recovery disk to restore my laptop to its W7 system most recently updated, rather than start over.

  http://Windows.Microsoft.com/en-us/Windows/installing-reinstalling-Windows#1TC=Windows-7

  What choices do I have?  Where can I find the appropriate instructions?

  Thank you very much for your help!

  If you are the same person, you use 2 different profiles, not the same profile.

  Sunspirit and jhughey are 2 different profiles.

• I have an Aspire 571 V3 that I thought that I was restoring the factory settings and save my files for

  Hi everyone, I hope that there is someone out there who can help me. I have an Aspire 571 V3 that I picked up at the factory settings, or so I thought. After all the files had been cleared and the system recovered it restarted and displayed a black screen with 'the installation program starts services' and a flashing light below are progressing. It has been that way for hours eight (8). is this normal or should I worry? In its current form, I have no control on the machine on the touch pad or mouse. I have provided with Currys computer recovery discs, but they are not to be recognized.

  Kalimera

  8 hours is a little too, you can try to stop it and repair the resumption of the process.

  do a long press on the power button to stop it

  at the next startup, press Alt + F10, and then check if you are able to start the Acer recovery process

  If it isn't

  Enter the BIOS by pressing F2 at startup

  enable F12 boot menu if not already enabled

  Save and exit

  put your first recovery disk on your laptop

  stop your laptop making the long press the power button / stop

  at the next startup, press F12, and then on the startup list select DVD/CD player

• I thought that I was updating Acrobat, but I found myself with CD player. Can I go back? I can't even understand how to copy the text in DC.

  I often benefit from other pdf documents and want to keep for future reference and copy some text. I used the player for years. Suddenly I have this app (ReaderDC), which is far too full for what I need. I don't know if I can uninstall DC and replace it, impossible to find a version of the player that is not based on a cloud, so I hesitate to anyway since I need to be able to at least read these documents. Can anyone help?

  Copy the text in MS Reader works exactly the same way as he did on previous versions.

  But if you want, you can uninstall it and install an earlier version of http://get.adobe.com/reader/enterprise/

• I thought that there was once a way to scroll through the bookmarks and remove all those who died, but I'm not; ?

  Just that I remember years ago that I had an option that strives to open each bookmark and remove all the dead.
  I want to go back.

  The add-on CheckPlaces could help.

• HI, I signed and thought that I was becoming Prime Minister pro but its not not let me download it... any idea why?

  Adobe has 24 hours support?

  What exactly means "do not leave me?

  And Yes, Adobe offers 24 hour support: Contact Customer Services.  However, telephone support is limited to day from Monday to Friday to the United States or your country of residence.  The outside chatter.

• "The version of Adobe® Flash® Player ActiveX that you are trying to install is not the most recent"

  Hello and thanks for your help.

  I also have the problem of the error message shown above.

  I checked IE 8 (Windows XP), I am the administrator and connect only to identity card), is running 32-bit, downloaded & ran the uninstaller Adobe, rebooted, reinstalled from the Adobe site, rebooted and have made this several times without success. Emptying the cache, stopped Norton EAST & Firewall (for installation), Internet options are set on medium, active x, java is active, and here is the screenshot of what is in my C:\Windows\System32\Macromed\Flash (if all goes well it shows here)

  I read the thread on the Flash display in Firefox... so I downloaded Firefox and seen the Tube U tutorials in this browser very well. Does not work in my IE8. (I also went to: IE/tools/manage add-ons (all add-ons), but the shock wave is not listed there) (see hidden files is enabled)

  In Add/Remove Programs: Adobe Flash Player 10 Plugin (Version 10.0.45.2) is listed with Adobe Shockwave Player 11.5 (Version 11.5.7.609)

  I wonder if it is in conflict with Adobe Web Premium CS5 trial I downloaded to try Dreamweaver. I see it has Adobe Flash Professional CS5 & several other Flash programs that it contains or is this the same problem that everyone else seems to have?

  Thank you

  Kat897

  You're right: CS5 install Flash Player 10.1 beta.  You can't install an older version of Flash Player completely uninstall the beta version first:

  • Download the uninstall program 10.1 of http://labs.adobe.com/downloads/flashplayer10.html#uninstallers and save it on the disk;
  • from a command prompt, run the uninstaller downloaded with the -force option.