I tried to backup my iPhone several times. I get a message indicating that some files were not available at the time of the backup. How can I solve this problem?
I attempt to backup my iPhone several times and it does not backup. I received a message stating "several files were not available at the time of the backup. How can I solve this problem?
Hello Lope8725,
Looks like you are trying to backup either iCloud or iTunes, but you have found an error on files being unavailable. Can reply you with the exact wording or a screenshot of the message you are getting?
In the meantime, you can solve the problem with either of those two sections depending on whether or not it's iTunes or iCloud:
If iCloud backup could not be completed or if you can not restore
or
If your iTunes backup could not be completed or you cannot restore from a backup
See you soon!
Tags: iPhone
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Click Start, type services.msc in the start search box, right-click to services.msc, and then click Run as administrator.
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% systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
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To register .dll files that are associated with Cryptographic Services, follow these steps:
1. Click Start, type cmd in the search box and right-click on cmd.exe, and then click Run as administrator.
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regsvr32 /u softpub.dll
regsvr32 /u wintrust.dll
regsvr32 /u initpki.dll
regsvr32 /u dssenh.dll
regsvr32 /u rsaenh.dll
regsvr32 /u gpkcsp.dll
regsvr32 /u sccbase.dll
regsvr32 /u slbcsp.dll
regsvr32 /u mssip32.dll
regsvr32 /u cryptdlg.dllregsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
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regsvr32 cryptdlg.dll
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http://support.Microsoft.com/kb/949104/Step 7: Components to reset Windows Update
http://support.Microsoft.com/kb/971058Let us know if that helps.
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