I tried to install CC on a second machine, but all my apps appear in the form of the trial

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• CC Pro first and Premiere Pro CS6 family installed a reminder, but now all my Apps say "start the trial."

  So, in order to have still, I also installed the first Pro CS6 Family, but during the installation of the family, I uninstalled Premiere Pro CS6 and kept still.  That was the direction I have taken according to the instructions from Adobe.  It was about 10 months ago.  All with Adobe CC and my downloaded apps have been working well.  Last week, I needed prepare a DVD and came across some problems with the assets that I'm importing.  This morning, I decided to try and import my calendar Pro directly into yet.  Still wouldn't let me import the chronology, I'm guessing that the chronology was first Pro CC 2014 was last updated, so I thought open it in Premiere Pro CS6 and import it like this.  I assumed that PP CS6 change somehow the file to adjust its parameters from CC 2014.  He would not, but this isn't my problem at the moment.

  In my cloud Creative App Manager he told me that Premiere Pro CS6 needed an update.  So I clicked the button to update and when he did, that's what I have...

  

  All my Apps now read 'Start trial.'  I tried to uninstall Premiere Pro CS6, assuming that he has reinstalled the update, but it is nowhere on my computer to be found.  I can start at first Pro CC, but it's the dialog I get when I try to open a project CC...

  

  When I click 'OK', it brings back me to the Welcome screen.

  I don't have to re - install all my apps I do again?  It would be a big pain.

  Thanks for your response (s)

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• We have a version of Adobe Photoshop Elements 8, we have tried to install on our PC (Windows 10) but nothing seems to happen when you insert the disc.

  We have a version of Adobe Photoshop Elements 8, we have tried to install on our PC (Windows 10) but nothing seems to happen when the disc is inserted

  PSE8 is a pretty old software that date from before W10. But you can try installing from the Adobe download link:

  Download Photoshop Elements versions 9, 8, 7

• My system (Vista 32-bit SP2) tried to install update KB980248 for several weeks, but I keep getting error code 80073712.

  My system (Vista 32-bit SP2) tried to install update KB980248 for several weeks, but I keep getting error code 80073712.  I tried to follow the directions on the site by running the system preparation tool update... did not work.  Then I tried to go back to a restore point and try the update again.  Yet once, didn't. I went back several restore points, but it has always failed.  I don't have an installation DVD, because it came with Vista preloaded.

  Help?

  PaulS22401,
  Walk through the steps described in this article: http://support.microsoft.com/kb/957310

  Let us know the results.

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I am trying to install a software that is available, but I get this error error 1330

  Matter of trust ERROR 266 WinVerify

  I am trying to install a software that is available, but I get this error 1330 error message: a file that is requires cannot be installed because the file E:\data1.cab has an invalid digital signature.  This may indicate that the cab file is correct: error 266 was returned by Win check Trust.  The company sent me an another install disc, but the same error message.  Is it matter of certificate authentication if yes, how can I fix.  Thank you

  I am trying to install a software that is available, but I get this error 1330 error message: a file that is requires cannot be installed because the file E:\data1.cab has an invalid digital signature.  This may indicate that the cab file is correct: error 266 was returned by Win check Trust.  The company sent me an another install disc, but the same error message.  Is it matter of certificate authentication if yes, how can I fix.  Thank you

  They should be able to guide you through some sokution for this.

  (The Publisher of the software).

  If you have this update installed:
  http://support.Microsoft.com/kb/978601

  you could try removing it, restart, install this:
  http://www.Microsoft.com/en-US/Download/details.aspx?ID=29434

  ... restart and then try again to your installation.  Otherwise they may need to view your certificates and remove/install-some manually for their product (if it is supported under Windows XP.)

• I tried to install a game on my computer, but every time that happens at a certain point it says "file not found".

  I tried to install a game on my computer, but some time during the installation it says "Windows cannot find the file. "Make sure the file exsits and try again. I checked to see if it was compatilbe with my operating system and it has been. What should I do? The game is Lego Star Wars 2 the original trilogy. My computer is Windows Xp.

  Hi Jesusfreakmir123,
   
  -How you try to install the game? It is with the downloaded file or installation disc?
   
  If you try to install the game with the installation disc, copy the contents of the disc to the hard drive and then run the installation and check if the game is installed successfully.
   
  Keep me updated on the status of the issue.

• I tried to install windows vista on my laptop but I m unable to start because of a message error loading operating system.

  I tried to install windows vista on my laptop but I m unable to start because of a message error loading operating system. good quick response.

  Hello

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  Here's how to do a clean install of Vista:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  See you soon.

• while trying to install sketches of painter Corel on 32-bit Windows Vista, I get the message of the CXML File() - > could not IID_iXMLDocument2 instance. .

  while trying to install sketches of painter Corel on 32-bit Windows Vista, I get the message of the CXML File() - > could not IID_iXMLDocument2 instance. After the closure of this msg several times I get the message .xml configuration could not be loaded. This may indicate that the file is corrupted. I tried downloading the software and the software disc and get the exact same message. Does anyone have any ideas as to what is happening and how to fix it?

  Hello

  ·          You have an earlier version (trial version) of Corel painter, installed on the computer?

  Step 1: If you need to uninstall the trial version and then try to install the full version of Corel painter.

  See: http://www.corel.com/servlet/Satellite/us/en/Content/1248977106333

  Step 2: I also recommend you contact Support Corel to this topic and see if they have a solution - http://www.corel.com/contactus

• Cannot hear sound when it is online and when trying to install flash player then it show ATL file DLL missing, please reinstall the program

  Cannot hear sound when it is online and when trying to install flash player then it show ATL file DLL missing, please reinstall the program

  Hello

  We are pleased to hear that you were able to find a solution to the question and I thank you for the information provided. Do not hesitate to contact us, in the case where you face other problems in the future.

• First and After Effects crashed. Uninstalled is not for them. Use the cleaning tool. I deleted everything else. Tried to install CC again and it fails. 201 error code, I followed the steps and it does not work.

  Hello team,

  First and After Effects crashed.

  I tried to uninstall the utility (Mac OS). Uninstalled is not for them (which has worked for other applications).

  I used the cleaning tool. It seems to work, but the uninstaller for first and AE in the utility remained.

  I deleted everything I found CC remaining manually.

  I tried to install CC again and it fails. 201 error code, I followed the steps and it does not work.

  I don't know what to do anymore.

  Could someone help me?

  Virginia

  I got the help of Adobe support, they sent me another link to download Adobe App Mgr It was apparently a network problem but, and it was resolved after a few re-tent.

• I tried to install from a cd lightroom 6 on my mac. I put the serial number, but a disclaymer says that it can not be activated

  I tried to install from a cd lightroom 6 on my mac. I put the serial number, but a disclaymer says that it can not be activated

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• I installed Adobe Acrobat 9.0 Pro on a pc that crashes. I tried to install it on my new PC, but I get an invalid serial number message. I don't understand because he works on the old PC. Help!

  having installed Adobe Acrobat 9.0 Pro on a pc that crashes. I tried to install it on my new PC, but I get an invalid serial number message. I don't understand because he works on the old PC. Help!

  Hello

  Please see error: "serial number is not valid for this product". Adobe Creative Suite and serial number incorrect error

  Alternatively, you can contact customer service

  Hope that helps!

  Kind regards

  Sheena

• My old laptop is dying. When I tried to install Photoshop elements 7 on my new laptop, he told me that the serial number is not valid. It's the same number that I used before. What gives?

  My old laptop is dying. When I tried to install Photoshop elements 7 on my new laptop, he told me that the serial number is not valid. It's the same number that I used before. What gives

  I think that this program is covered in the link below

  CS2 (or earlier version) activation server has disappeared, then read below

  You MUST use the special version and the serial number on the page, not your original drive or serial number

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  NOTE that CS2 will not install on a Mac "modern", and when you install the special version of the PPro2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select Windows XP compatibility in the popup of option

• I installed "downloadhelper". It shows in the list of add-ons/extensions, but it does not appear in the toolbar

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• I tried to play some movies that I downloaded, but it says that I need the right codec to play.

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  I have an old computer for my son with XP on it. I tried to play some movies that I downloaded, but it says that I need the right codec to play. How can I fix that I can watch these videos?

  Hello

  1. what version of windows media player do you use?
  2. what type of media files are they?

  Check the following article to see if these files are supported by the Windows media player installed on the computer. If these files are not supported, then you will need to download the third-party codec to play.

  Information on the types of media files that supports Windows Media Player
  http://support.Microsoft.com/kb/316992

  THIRD WARNING:

  Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  For more information:
  How to Download Codecs automatically in Windows Media for Windows XP player
  http://support.Microsoft.com/kb/291818