I tried to recover my chromebook, but it keeps failing.

I followed the instructions here: https://acer.custhelp.com/app/answers/detail/a_id/27637#_ga=1.91117849.2058217069.1472158467

I went to the site from Google and downloaded the linux script that creates bootable USB support. He passes the verification step, then fails with an "unexpected error". I looked that up on Google page recovery and it say that my media could be bad. This isn't the problem. I looked at the logs (using ) and failure occurs when flashing the rom:

From the firmware update (/ tmp/install-mount-point/usr/sbin/chromeos-firmwareupdate - mode = recovery)
Command: / tmp/install-mount-point/usr/sbin/chromeos-firmwareupdate - mode = recovery
From Google_Edgar firmware updater v4 (recovery)...
-Package updater: [Google_Edgar.7287.167.17 / EC:edgar_v1.1.3612 - 1863437]
-Current system: [RO:Google_Edgar.7287.167.17, ACT:Google_Edgar.7287.167.17 / EC:edgar_v1.1.3611 - a9a071e]
-Write protection: material: off, software: hand = ON EC = WE
mode_recovery: RO + RW update
* invoke: host of flashrom - p - fast - check - w bios.bin
mode_recovery: update this / RO + RW
* invoke: flashrom Pei ec - fast - check - w ec.bin
Failure of execution (1): flashrom Pei ec - fast - check - w ec.bin
Messages:
Erasing and writing of flash chip... Good. It seems that nothing has changed.
FAILED
FlashROM v0.9.4 : 7be7ca6: 7 June 2016 18:51:52 UTC on Linux 3.18.0 - 12320-gbb6b499 (x86_64), built with libpci 3.1.10, CCG 4.9.x 20150123 (prerelease), little endian
disable_power_management: cannot open /var/lock/flashrom_powerd.lock for writing: no such file or directory
BYT IBASE mapping to 0xfed08000, non-aligned size 0 x 200.
Mapping BYT SBASE 0xfed01000, non-aligned size 0 x 200.
ERASE FAILED with 0 x 00020000! Expected = 0xff, Read = 0x43, has not the number of bytes from 0 x 00020000-0x00020fff: 0x80
ERASE FAILURE!
FAILED!
Uh oh. Erase/write failed. Check if something has changed.
Write to the flash chip apparently did nothing.
This means that we need to add specific support for your Board of Directors, the programmer or flash memory chip.
Report it on IRC on irc.freenode.net (channel #flashrom) or
mail [email protected]!
-------------------------------------------------------------------------------
You can now reboot or simply to leave the machine on.

It's acting like the flash program expects a single chip, but detect another.

In any case, if this is the case, where can I get the right firmware?

It is an Acer Chromebook 14:

CB3-431-C5FM

Any help would be appreciated, as it's basically just a big paperweight at this time.

What is an answer like that? Did you read my post even? I even offered that you log on to the computer itself.

Of course, I created the USB correctly. Do not insult my intelligence!

It's okay, anyway, we sent the Chromebook at the Google store and return our money. :/

Tags: Acer Laptops

Similar Questions

Maybe you are looking for

  • Can I change the band on the watch for the ceramic version?

    Can I change the band on the watch for the ceramic version?

  • DeskJet Ink Advantage 2020hc: 2020hc HP Deskjet Ink Advantage prints incomplete documents

    My Deskjet Ink Advantage 2020hc sometimes prints a unfinished documents. I mean, it's it stops in the middle of printing processes and then he comes out with an incomplete text or images. After that, he will continue to re print the same page again,

  • Helps the state machine

    Hello everyine,. I'm working on a state machine. I saw a few videos of the same thing and I need help. I have attached the code below. My problem is that I can not jump since the first case at the last. After the execution of the first case I want La

  • Scan icon has disappeared from

    I installed my series of Officejet HP 4360 a few weeks ago and it worked fine for a while. I still can't print. But a few days ago the Scan icon disappeared from the control panel of Mac OSX 10.10.1 and it won't scan. When I run a Webscan from the We

  • need help with aid and support

    The help button and Support in the start menu does not work when I click on it. Nothing happens. Why should it be? I recently changed from IE to Firefox. That is why? One of you, kind people out there have any ideas how I can get it back please?