I try to use the test creative cloud on a PC windows 8.1 software - I downloaded and removed Photoshop CC 2014 twice - whenever I open the file it says there is a problem and it stops and closes. I can open indesign and perhaps others ap

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• I accidentally loaded a .iso file on my PC and can not get rid of it. When I try to delete the file it says that the file is opened by the system. Also the file created 3 virtual drives like E:, F: and G: __Please let me know how I can remove this .iso

  I accidentally loaded a .iso file on my PC and can not get rid of it.  When I try to delete the file it says that the file is opened by the system.  Also the file created 3 virtual drives like E:, F: and G:
  Please let me know how I can remove this .iso file.

  Try Safe Mode. Repeatedly press the F8 key as the computer starts getting the menu diagnosis. Use the arrow key to select Mode without failure. MS - MVP - Elephant Boy computers - don't panic!

• My windows Explorer stops working when I try to use the file menu on a file.

  My windows Explorer stops working when I try to use the file menu on a file. If a file is selected in a folder that windows Explorer will be display Windows Explorer has stopped working the message box. This occurs only if a file is already selected and you click on the file option in the menu bar. All the other menu items work well if a file is selected or not, and if no file is selected the menu file works fine. I already ran SFC/scannow from the command prompt, but it returns no violation.

  Hello

  Thanks for posting your question in the Microsoft community forum!

  I understand that you are having problems with Windows Explorer. I'll help you solve the problem. To be able to understand the question in a better way, I would like to ask you a few questions.

  (1) did you make any changes before the show?

  (2) how often does the problem occur?

  Method 1:

  Step 1: You can check if the same problem occurs in safe mode.

  Please follow the link on how to start the computer in SafeMode below.

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: Perform a clean boot.

  Put your boot system helps determine if third-party applications or startup items are causing the problem.

  How to set up Windows 7 to start in a "clean boot" State

  http://support.Microsoft.com/kb/929135

  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  See also:

  Error: Windows Explorer has stopped working

  http://support.Microsoft.com/kb/2694911

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Note: Choose a date before that the problem occurred as your restore point while performing a system restore.

  WARNING: Perform a restore of the system can change your settings and delete your unsaved data. Do it at your own discretion.

  Please let me know the status of the issue. I will be happy to provide you with the additional options that you can use to get the problem resolved in Microsoft Windows.

• Firefox does not open, and when I try to use the "run", it says that the file has been moved, etc. I use Windows 8 and I can't lose my favorites. Help?

  Firefox has been great to work on my computer for months and then suddenly he could not load pages. So, naturally, I restarted my computer, but when it restarted Firefox does not open. The icon lights for a bit as usual, then it fades and never actually opens. When I try to use the "run" command, I get this error:
  "C:\Program Files\Mozilla Firefox\ refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. Make sure that the disc is inserted correctly, or that you are connected to the Internet or your network, and then try again. If it can't be located, the information may have been moved to another location. »
  I also tried the same thing for the file in the x 86 folder, but it gave the same error and I went and looked for the files in the given location and they were there.
  Firefox is not to fall down, so he isn't there an other error message, I can give you.
  The things that I had my favorites are really important, I can not lose those, but I am fine with anything else have to re-installed, etc..
  Help please?

  I've never tried it myself, but the forum has a series of measures for a "clean reinstall" Firefox. Even if you do not delete the record of your personal settings (AKA profile) during this process, a backup of this folder is always a good idea in case something goes wrong.

  Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

  Note: You can print these steps or consult them in another browser.

  1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
  2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
  3. Remove the Firefox installation folder, which is located in one of these locations, by default:
     • Windows:
       • C:\Program Files\Mozilla Firefox
       • C:\Program Files (x 86) \Mozilla Firefox
     • Mac: Delete Firefox in the Applications folder.
     • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
     1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
     2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

  Please report back to see if this helped you!

• I use NookStudy. I took it for a day, and now it says there is a problem connecting to server time. How can I solve the problem of time server

  The time server on my laptop got somehow changed so that it prevents me to access a NookStudy.  {F750E6C3-38EE-11D1-85E5-00C04FC295EE} program seems to be the problem.  What can I do?

  Hi Stahwkn,

  You can click on this link and post your question here:

  http://www.barnesandnoble.com/nookstudy/College/support/index.asp

  hope this helps

  B Eddie

• Can I use my subscription creative cloud on several computers?

  I have on my Windows PC using Adobe Suite but have recently purchased a new Mac Book Pro.  I had bought a copy of Adobe Creative Suite 5 Premium for Mac in 2010, but by the book of Mac at the time flew and I replaced it with the Windows PC.  If the serial number for this copy of ASP is still registered under my account, I am able to download and use Adobe Suite on my new Mac under my subscription of existing creative cloud?

  When you buy perpetual Creative Suite Software, it's for PC or Mac. CS6 is eligible for platform swap, but older versions are not.

  ( Exchange a product for a different version of the language or platform)

  Having a version of the Creative Suite does not automatically gives you a good creative cloud membership. You can, however, purchase a subscription that allows you to use it on PC and Mac here: pricing and membership creative cloud plans | Adobe Creative Cloud

  They may also be of interest:

  FAQ: Can I install Creative Cloud on several computers?

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

  Common questions of creative cloud

  You can see answers to other frequently asked questions creative cloud here:

  Forum FAQ Creative_Cloud

  I hope this helps.

  Guinot

• I installed the latest version of Photoshop from the creative clouds and my tool work started weird type, whenever I try to use the text tool to correct a paragraph in a the entire layer leyer turns black and I don't see what I'm doing. The whole shebang

  I installed the latest version of Photoshop from the creative clouds and my tool work started weird type, whenever I try to use the text tool to correct a paragraph in a the entire layer leyer turns black and I don't see what I'm doing. Also, the entire workspace is greater and the tools of icons so that they does not fit in the screen... Any body can help?

  If your running windows make sure you have the latest device driver for your graphics card installed.  All entries must be selected and be on a black background, but you should be able to see is that the text.

  

• When I try to use the updated creative cloud up the file runs and then informs me that "Please connect to the internet, and then try again." But I'm obviously connected.

  When I try to use the updated creative cloud up the file runs and then informs me that "Please connect to the internet, and then try again." But I'm obviously connected.

  

  Hi Colin,

  Please try to reinstall the creative cloud after disabling antivirus and firewall.

  Reference: error download or update Adobe Creative Cloud applications

  Concerning

  Megha Rawat

• In our laboratories, we have always used licenses and local facilities.  We're now heading creative cloud.  Do I need to uninstall all adobe products and reinstall the Cloud products?

  In our laboratories, we have always used licenses and local facilities.  We're now heading creative cloud.  Do I need to uninstall all adobe products and reinstall the Cloud products?

  Clouds and non-Cloud programs are installed in different folders and can co-exist

  However... If ever you cancel your subscription of cloud, you can have problems with your previous programs

  Note about what could happen https://forums.adobe.com/thread/1584746 can help

  - and https://forums.adobe.com/thread/1584746

• When you try to use the clone stamp. a red part appears and the message saying it is a mistake and close photoshop, reopening the same case, no problem there is little time

  When you try to use the Clone Stamp tool, the screen becomes a partial red screen and a message from Windows saying that an error has occurred and close Photoshop.

  The same thing happens again after the reboot, ALL work is lost, this has happened only recently

  Hi all, thanks for your help, I went into preferences and disabled tick graphic, now everything is OK thanks Ben so

• What are the benefits for the creative use of cloud photography plan? Can I use license of creative cloud of photography for commercial use in graphic design, such as work in istockphoto and other retail sites, graphics, illustrations, photography?

  Hello

  What are the benefits for the creative use of cloud photography plan? Can I use license of creative cloud of photography for commercial use in graphic design, such as work in istockphoto and other retail sites, graphics, illustrations, photography?

  It is a full commercial license.

  Mylenium

• What I must be connected to the internet when you use illustrator by creative cloud? And can I change the language on the trial version if I lay for the paid version? Thank you in advance.

  What I must be connected to the internet when you use illustrator by creative cloud? And can I change the language on the trial version if I lay for the paid version? Thank you in advance.

  Francine simply connect to the internet periodically to receive updates and validate your membership.  If you have an annual membership, you can be disconnected until 99 days.  You can find more details in the help of Activation & deactivation.

  I also recommend to review CC help | Install, update, or uninstall applications which deals with the installation of setting language.

• Creativ-cloud when I start asking not confirm my e-mail and I can't used my mail

  Creativ-cloud when I start asking not confirm my e-mail and I can't used my mail

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -e-mail https://forums.adobe.com/thread/1446019

  -http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Im running ADOBE CC 2015 on an iMac and Illustrator plant all the time when I try to use the save for web. I need to use this feature, all day and am frustrated of all accidents. Help, please.

  Im running ADOBE CC 2015 on an iMac and Illustrator plant all the time when I try to use the save for web. I need to use this feature, all day and am frustrated of all accidents. Help, please.

  Hello

  We have published a 19.0.1 hotfix that resolves this problem in discussion on this topic. Please apply the patch to your creative cloud application. The creative cloud application checks the update once a day, so you may see the update immediately.  If you want to force the check for an update at the beginning please logout and log back into the creative Cloud application.

  Link to 19.0.1 release notes: https://helpx.adobe.com/illustrator/kb/illustrator-cc-2015-crash-bug-fixes-19-0-1.html

  If you continue to see any questions send us an e-mail to [email protected]

  Kind regards

  Ashutosh

  The name of the Illustrator team engineering

• I would like to know some tips in case of problem, I tried to reinstall creative cloud. After that I installed Adobe Application Manager launched and there no sign of cloud creative app in my applications folder. I am currently reinsta

  I forgot to add I add I'm Mac based

  Hi Linda,.

  Please try to uninstall Adobe CC completely by running the tool of cleanup of CC from the help below document:

  Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  Once the withdrawal was made, please download the installer from the help below document and install:

  Creative cloud to desktop

  Kind regards

  Sheena