I turned on my laptop tonight and it was just like I was turn on for the first time.

All my statement, photos, music, e-mail and personalization have disappeared.  Everything works fine, but I lost everything.  Is it possible to get it back?

Hi Lyn_12,

·         You receive a message during startup?

·         Did you try to start in safe mode?

You can try the following and see if it helps.

Method 1: Try to start safe mode and check if the computer starts very well.

Method 2: Check to see if this article helps you.

A temporary profile is loaded after you connect to a Windows Vista-based system

If this isn't the case, then, if so please respond with more information, we can help you better.

Tags: Windows

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