I use a Toshiba Windows 10 computer to manage my Itunes account.  I have an Iphone with IOS 9.2 6.  When I connect to Itunes and connect my phone to the computer, it does not appear in the list of devices.  Help?

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  I downloaded the free trial version of 30 days of DC Pro. How to operate? It does not appear on my list of programs. I am running Windows XP Service Pack 3.

  Hi Mick,

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  Let us know if it works or not.

  Thank you

  Yann Arora

• Yes. Help, please. I want to download Lightroom CC (preferably version 6). It does not appear in my list of creative cloud. I've been a CC member since it was started. (The photographic version which SHOULD include Photoshop AND Lightroom). I have the sta

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• My watermark came before I did the recent update on CC 2015, always when I would export to PhotoShelter.  Now, the watermark does not appear.  I asked PhotoShelter for help and they said they have heard about other problems.  How ca

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  Kind regards

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• I have an iPhone with IOS 9.2.1 6.  It does not open jpg files attached to e-mail. The type of computer that sold it to me has no idea what the problem is.  I never had this problem with my iPhone 4 or iPhone 5. Any suggestions?

  I have an iPhone with IOS 9.2.1 6.  It does not open the jpg files attached to an email, although it opens the jpg files before a recent update of IOS.  My wife 4 IPhone opens the jpg files attached to our email.  I never had this problem with my iPhone 4, iPhone 5 or my iPhone 6 until a recent update, but I do not know what update caused the blackout.  The mobile phone seller did a search on the web and not found any reference to it.  A hard reboot was not helpful.  Any suggestions?

  What email provider? What happens when you try to open the JPG file?

• He repeats to me update failed and he said photo shop is installed, but does not appear when I search for it, how can I fix

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  Applications like After Effects, Premiere Pro are compatible with 64-bit computers only.

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• How to uninstall an add-on that does not appear on my list?

  When I go on my Facebook page, part of it has a message that maybe reading "ads go to save" a hundred times on the page. If I click on a photo or something, "ads browse for save" will reappear, as long as the window is open, it is almost impossible to comment/read of other comments. I clicked on the link and it brought me to browsetosave.com which gives instructions on how to uninstall from firefox.

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  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

  • Do not click on the reset button on the start safe mode window or make changes.
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  Do a check with some malware malware, analysis of programs on the Windows computer.
  
  You need to scan with all programs, because each program detects a different malicious program.
  
  Make sure that you update each program to get the latest version of their databases before scanning.

  • http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
  • http://www.superantispyware.com/ - SuperAntispyware
  • http://www.microsoft.com/security/scanner/en-us/default.aspx - scan Microsoft Security
  • http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
  • http://www.safer-networking.org/en/index.html - Spybot Search & Destroy

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • http://support.Kaspersky.com/viruses/solutions?QID=208280684

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• I have install an add-on for Firefox, but it does not appear in my list of Add-ons Manager, and after I restarted Firefox, it went.

  I try to install 1-Click Youtube Video dDownloader, which is supposed to add a download button to Yuotube video pages. I go here:

  https://addons.Mozilla.org/en-us/Firefox/addon/1-click-YouTube-video-download/

  and I click 'add to Firefox '. It gives me the window "install now". I click on 'Install now' and it is said that Firefox has to restart and it will be installed when Firefox opens again. If I click "Restart now" and restart Firefox. Then I go on Youtube, but no button. I check the page of the Add-ons Manager, and I see that it is installed in the extensions. So, if I go to the page and click 'Add to Firefox' once again and restart once again, go to Youtube, the download button IS there, and it works perfectly. But if I exit and restart Firefox, the download button is once again absent, but the extension is always installed. Why this extension works only when I restart twice, and then it disappears again?

  When the button does not appear, but the extension is marked as active, try to reload the page to Youtube without using the cache by pressing command + shift + r to see if that triggers the extension to insert the button.

  If it remains inconsistent, I would like to ask the developer to Add on to their Contact page: http://www.clickvideodownload.com/contact.php

• Hello I have a problem with the opening of the e-mails received. FIREFOX is notified of an email I received. When you arrive in the Inbox does not appear emeilul announced. Can you help me? Thanks in advance, with Dan Vatui

  Hello

  I have a problem with opening emails received. FIREFOX is warned of an email I received. When you get into INBOX does not seem emeilul announced. Can you help me?
  With thanks in advance, Dan wadded
  

  Hello

  Please also try after you delete the cache and cookies: Tools (Alt + T) > clear recent history, choose all in the interval of time to clear, Cache , and Cookies in Details and clear now. Recent history of claire

  If the problem persists, please check in Safe Mode.

  Extensions of the issues

  Troubleshooting Extensions and themes

  Uninstalling the modules

  Uninstalling toolbars

  Safe mode disables the installed Extensionsand themes (appearance) in (Alt + T) Tools > Add-ons. Hardware acceleration is also temporarily disabled - manual setting is Tools > Options > Advanced > general > use hardware acceleration when available. Options > Advanced. All these parameters/additional custom modules can also be individually or collectively disabled/enabled/changed to normal mode of Firefox to check if an extension, theme or hardware acceleration is causing issues.

• Rename and delete Presets - Adobe Camera Raw (settings folder does not appear)

  Hello

  I want to delete, rename, etc... presets for Adobe Camera Raw. I use Mac so I open ~/Library/Application Support/Adobe/Camera Raw / but the settings folder, where the presets should be, does not appear.

  

  However, I can use them and if I, for example, I'm trying to open a doc of this file with Photoshop, it appears the library settings, as well as 'Curves', 'Flow', 'The Corrections'... etc.

  How do I access the folder settings so I can manage the presets? Thanks in advance

  

  Trying to find where exactly him are stored by clicking on both load and save settings. You can move them to the location by default if you would like, so rename.

  

• Cannot download plug in for windows media player. Have used the site to download and it says it worked, but the plug-in does not appear on my list of plug-ins.

  I tried to hear an appeal of a Web conference. Received a message, necessary plug windows media. Check my plug ins, no windows media. Reading about firefox support tutorial. Clicked on download. Had a window that requires repair or change. Tried to fix it and then change. Need better guidance on how to finish download. Download the message passed, but after firefox closing and re-opening, no still no plug-in for windows media in the list of plug-ins. Go to site and could not hear Conference.
  Reading support forum. Message while using about: config. Tried, typed in on: config in Start menu, but do not see anything that looked like I could change for real like message said.
  solved by opening internet explore and go to the website and listen to the conference call on windows media player. There was a message saying: If you want to enable media player click here. Not so heard Conference.
  Tried using chrome. You have to listen to the Conference yesterday. Today, he had the same message you need to plug in when I tried to follow the instructions in connect, it was just as confusing and useless like firefox. Most is that I tried to make any statement in the suggestions forum for firefox and can not get the windown media connect to appear in my list of plug-ins and can not hear calls for conference on firefox.
  Chrome said that they worked on connect available to the chrome store.
  I agree with the comments that I was able to go to web sites and to hear the calls before firefox did an update that removed my windows media plug. The fix simple download, two from windows, does not, apparently because firefox cannot find the fix. This isn't for lack of user, and it seems that windows attempted to provide a fix, and firefox does not recognize.
  Bottom line, it is easier to use another browser, that trying to get windows connect multimedia player installed on firefox. What is a browser, if you can not hear an appeal on the Web site the browser will take you to? Please make it easy install windows media branch on firefox. Thank you..

  If you get the screen to change/repair, it means that the Setup program has detected that you have already installed the plugin.

  Do you not see the file here:

  C:\Program Files (x86)\Mozilla Firefox\Plugins
  

  Its file name is: np - mswmp.dll

  If the file is missing, I suggest to delete and then reinstall the plugin.

  Edit: By removing and then reinstalling I mean using the delete button under the modification and repair buttons in the Setup program, and then run Setup to reinstall.

  For your questions, you can either (1) open the your profile page (drop-down menu of your username along the edge very top of the page) or (2) open the "sort and filter" section the questions above and click on the link 'My Contributions' (https://support.mozilla.org/en-US/questions?filter=my-contributions).

• I've installed the java plugin, but it does not appear in my list of Add-ons. I have RedHat linux OS using the Firefox 24.2.0.

  I already followed your advice to remove the file plugins.dat from the .mozilla directory. The plugin has not yet appeared in the list of Add-ons. Anyone have an idea what might happen?

  You can check the installation path of other plugins on the topic: plugins page.

  I plugins in these locations:

  /usr/lib/mozilla/plugins/
  /usr/lib/browser-plugins/
  /usr/java/jre1.7.0_45/lib/i386/libnpjp2.so
  

  One possibility is to create a ~/.mozilla/plugins/ directory and place a symbolic link to the file to plugin Java libnpjp2.so in this folder to see if it helps.

• When I shut down my computer and turn it back on, my logon screen does not appear.

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  im running windows 8

  Check connection options > to the 'start' screen type in "sign-in"options > select 'Sign-in option' > so 'password policy' says select "password is not necessary when waking up this PC to sleep" change "Password required when waking from sleep"

• My suite CS6 does not appear in my list of products.

  I downloaded CS6 via Adobe download a long time earlier. I was trying to find my serial number, but no products will appear in the list. When I entered my serial number CS5.5, he says that this product has been registered. However, nothing appears. I need the CS6 #, as I am having some problems with my program now and that you may need to reinstall.

  At the same time, save to add the serial number to the Adobe product database was optional... so if you have no record, the figure was not added to the list for your ID (Adobe download does not add the serial number of your ID, the system of purchase does not, AFAIK, automatically adds a number to the list)

  Lost information - response #1 in https://forums.adobe.com/thread/2008767

  -page includes links to the programs to find a serial number installed on Mac or Windows