I've updated my iphone5 to IOS10 and now my old photos are blurred. He said: "no account icloud don't set up-missing userRecordID. IM connected to my Icloud but...
I've updated my iphone5 to IOS10 and now my old photos are blurred. He said: "no account icloud don't set up-missing userRecordID. IM connected to my Icloud but...
Hello Dulceallison,
Please ask questions on iCloud and photos after the iOS 10 update here in Apple Support communities. We don't like hearing about questions after each update or upgrade. I am pleased to offer you some things to check to help you with your photos are blurred and alerts that you have received with iCloud.
The first thing we want to make sure is that all your data is safe. You can perform a backup to iCloud or iTunes. Use this article to help with this: backing up your iPhone, iPad, and iPod touch.
Once your data is safe, we need to verify your configuration and ensure iCloud library is enabled and check if you are using the storage optimization feature. Please open this help link: iCloud photo library. There is a section on titled mid-race "save space on the device. He talks about the storage settings optimize. When this option is enabled, you will get in their original, high-resolution images of resolution lower, while iCloud library keeps all your photos and videos. You can check and see what images are stored in iCloud by clicking on this link: icloud.com, sign in using the same Apple ID that is connected on your iPhone. Click on the Photos. If you use iCloud photo library, you will be able to see all your photos. Upstairs in the Center, it allows you to see Moments or Albums, and if you scroll all the way down it will tell you how many photos and videos that you have. Also, some scroll down and try to check a few who appear fuzzy on your iPhone. Icloud.com are also blurred it?
If you use iCloud photo library, and even if you see lower resolution versions of the photos on your iPhone, they should not be blurred. Make sure that you have made a backup and then please go to settings > iCloud on your iPhone. Turn off the photo library iCloud, wait a minute or two and then turn it back on. It should be re - synchronize your iPhone with iCloud. Check if the images are still unclear. If they are, please fully sign off iCloud on your iPhone. There are options to save contacts on the iPhone, and other documents and other will be deleted form the unit. Don't worry, this information is recorded with iCloud and also saved in the backup. Once all signed, restart your iPhone. This article will help you if you need the steps to restart the appliance: restart your iPad, iPhone or iPod touch. Once the device powers turn it back on, go ahead and return to the settings > iCloud. Sign in with the same Apple ID that was signed previously. It may take a few minutes to return all documents, data, photos, contacts, and calendars, but once this is done, go ahead and check your photos. They match the icloud.com images? Are they accuse still blurry on your iPhone only? See if you can isolate a specific set of images, or if all the photos on the iPhone are blurred.
I hope that steps with deactivation and activation of photos in iCloud or logout and back in iCloud has resolved the issue, but if not, please provide the information for the steps that we have achieved together so far and I'll be more than happy to continue checking of other options to get this working as expected with you. Thanks again and have a great rest of your day.
Tags: iPhone
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