I've updated the adobe management application and it said that I had updates available from the CS6 in the CC, but then after downloading, it says that I have to pay for the CC updates? Why is this?

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• I installed Photoshop CC2014 to CC2015 which is a single 30 day trial (?) and my CC2014 is not accessible now, why? Does this mean that I have TO pay for this upgrade at the end of 30-day track? I can't go back to CC2014?

  I installed Photoshop CC2014 to CC2015 which is a single 30 day trial (?) and my CC2014 is not accessible now (it displays an exclamation mark) why? Does this mean that I have TO pay for this upgrade at the end of 30-day track? I can't go back / stick with CC2014?

  There is a problem with your account if it does not show that your subscription is current.

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Can someone help me? I am trying to download iMovie which normally should be free with other Apple applications, but for full reason he always says that I have to pay for it. And I Shen a brand-new iPhone updated to IOS 9 5s. Can someone give me advice on

  Can someone help me? I am trying to download iMovie which normally should be free with other Apple applications, but for full reason he always says that I have to pay for it. And I Shen a brand-new iPhone updated to IOS 9 5s. Can someone give me advice on what to do?

  iMovie and iLife and iworks Apps are free with the purchase of a new device.

  Since Apple is no longer selling the iPhone 5 s, she cannot be considered more for free apps.

  However, just to be safe, disconnect you from the iTunes and App Stores-> Apple ID in the settings on the new iPhone 5 s, then reset the iPhone in now the home and power buttons together for 10 to 15 seconds. Let the iPhone reboot and then sign in with your Apple ID in iTunes and the App Store and try to get the Apps again.

• Initially, I downloaded the application and was able to access all my photos by album, photostream, fb, etc.. Now, it will not go all. After you remove the application and try to download it, it says that I have to pay for it (yet) any help would be

  Initially, I downloaded the application and was able to access all my photos by album, photostream, fb, etc.. Now, it will not go all. After you remove the application and try to download it, it says that I have to pay for it (yet) any help would be appreciated.

  Sounds like a question of verification on any market that you have bought PS Touch. Have you tried contacting Google and Apple to see what they say?

• It seems that I have to pay for winzip to decompress the files

  Hello

  Had the laptop for neary a year now and again, they have upgraded not the 'Alert' view, as it seems that I have to pay for winzip unpack the files.
  Can not download without using files zipped or y at - it another way to download.

  Thank you

  Ray

  Hello

  Search for WinRAR.
  This tool unpacks the packet too.
  You can download and install it for free.
  You will always get a notification to purchase a full version, but you can close the notification and can always decompress a packet of software/driver

  Welcome them

• My creative cloud account is paid in full and it saids that I have to activate Photo shop when I try to use it? How can I get my account automatically

  My creative cloud account is paid in full and it saids that I have to activate Photo shop when I try to use it? How can I get my account automatically

  Your subscription to cloud shows correctly on your account page?
  If you have more than one email, you will be sure that you use the right Adobe ID?
  https://www.adobe.com/account.html for subscriptions on your page from Adobe
  .
  If Yes
  Some general information for a subscription of cloud
  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
  .
  If no
  This is an open forum, Adobe support... you need Adobe personnel to help
  Adobe contact information - http://helpx.adobe.com/contact.html
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  -Select your product and what you need help with
  -Click on the blue box "still need help? Contact us. "

• A few days, I bought a mac mini which I transferred the data and programs with time machine: programs have been updated except for iMovie, and now it seems that I have to pay for the update: possible? What I am doing wrong?

  A few days ago, I bought a mac mini and I transferred all my data and programs with time machine: all programs have been updated but iMovie (7.1.4)... However, it seems that, to update to the latest version, I have to pay to download on Appstore: is it possible? what I am doing wrong?

  If it were a new mac mini, you need already installed 10.1 iMovie.  Otherwise, but you already have iMovie 9 registered version to your Apple ID, you can upgrade to version 10 for free, but if (as it appears) is an earlier version then you have to buy version 10.

  Geoff.

• I used the Fixit and he said that my Sony CD - R (recordable) is not writable. Is this correct?

  Problem is I burn a song before the problem and it played back fine. Then it would not burn the rest. If your Fixit tells me that my drive is not fair, when it worked... for a song. Confused.

  CD - R is not re-writable.  A rewrite is labeled CD - RW CD - R will burn once then finalizes the session and close the drive.  You can not re - open.

• I am trying to reinstall photoshop that I pay for every month, but it says trial has expired and don't me want no re-download photoshop even if I have to pay for it.

  A month ago, my photoshop started to do glitches. Then I tried updating to the latest version. I did it and everything was fine. But now it says trial has expired and won't let me use it.

  I pay every month for Adobe, but he won't let me not re-install still the old version?

  What should I do?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Download my site on Adobe Business Catalyst and I noticed that it transforms all my text to images? Why does do that and is there a way to prevent it from happening?

  I don't mind Muse did this on my site downloading, but once my text becomes an image on my site, it creates a halo of light around my text makes it fuzzy. Is there a way to prevent the Muse to change my text in images?

  Hello

  In my opinion, you use system for text fonts in the site. I suggest that you use either secure Web fonts or self hosted options police.

  Please visit the links below to understand how to work with them.

  http://TV.Adobe.com/watch/learn-Adobe-Muse-cc/Web-safe-vs-nonweb-safe-fonts-in-Muse/

  Add web fonts self-hosted | Adobe Muse CC tutorials

  http://helpx.Adobe.com/Muse/using/typography.html

  Concerning

  Vivek

• Iyogi has contacted me and said that I have to pay $199 to continue my contract or my system will crash. Is it a scam?

  Windows web site

  I was contacted by someone from India, IYOGI, that if I send them $199.00 my Windows contract will expire and my computer will crash! is it a scam?

  Hello RichardBurdick,

  You have a support contract with Microsoft? AFAIK IYOGI is a group of independent support (worldwide) in India sites. They have nothing to do with Microsoft. and that's probably another scam.

  Unless you have a direct contract with Microsoft support no Microsoft never will contact you about problems with your PC.

  They tried to tell you that you had problems with your PC and they can fix if you have followed there instructions. They probably said something about open or by opening event viewer run and then typing in a command?

  There are a lot of these scams around, do not fall for them. Never let them access to your PC.

  Only you know if you have already paid FRO a support contract. If you do not, then it is a scam to make you part with your money.

  Here is a link that refers to the IYOGI scam: http://krebsonsecurity.com/2012/03/aghast-at-avasts-iyogi-support/

  I write that there is a problem with Google on my computer so I don't get access to some other details IYOGI scam. Try Googling for details IYOGI scams

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer:www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I tried to insert a password to protect a document that I send. He told me to add a service that I paid for. I'm still not able to protect document and install a password. I went to tools-Protect but he always tells me that I have to pay fo

  I tried to insert a password to protect a document that I send. He told me to add a service that I paid for. I'm still not able to protect document and install a password. I went to tools-Protect but he always tells me that I have to pay for this service after I did. How can I add a password to open my document?

  Hi cj47163119,

  You need Acrobat application to secure your document with password. It seems that you use Acrobat Reader.

  Acrobat Reader is a free service and do not have this option.

  If you have Acrobat subscription, you can download it here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  For more help, see this KB doc: Security with passwords, Adobe Acrobat PDF files

  Kind regards

  Meenakshi

• After hosting my site created with adobe muse on a ftp server, can I change my site on muse adobe later and update it on this same server ftp with the same domain name and do not have to pay for hosting again?

  After hosting my site created with adobe muse on a ftp server, can I change my site on muse adobe later and update it on this same server ftp with the same domain name and do not have to pay for hosting again?

  Yes, no extra accommodation payment is required. After editing your site and savings, click download file to the host of VTT... The info should auto fill with the same information that you used to download the site the first time. You can choose to download only files "changed" or "all files". Click OK and the old files will be overwritten.

• I recently bought an action for Adobe Photoshop CC it is called Night club Photoshop actions 1_0_0When I tried to install it says that it requires a Photoshop version 13.0 or more? I've just updated yesterday, and it seems that I have the latest version.

  I recently bought an action for Adobe Photoshop CC it is called Night club Photoshop actions 1_0_0When I tried to install it says that it requires a Photoshop version 13.0 or more? I've just updated yesterday, and it seems that I have the latest version. Clues?

  Yes its mentioned in description. He shud with cc Photoshop work.

  Actions Photoshop disco by Béart Collection includes:

  30 actions Photoshop (compatible with Photoshop CC & CC2014 only)

• I'm seeing a class at the University on the program line in my iPad. The file says: index.htm, I went to University and they said that Adobe didn't create the form of FRO us to see this kind of presentations on the iPad or the iPhone. The presentation I h

  I'm seeing a class at the University on the program line in my iPad. The file says: index.htm, I went to University and they said that Adobe didn't create the plug in for us to see this kind of presentations on the iPad or the iPhone. The presentation is in PowerPoint.

  is it possible...

  I am a student of the line and we assume that we could use our currencies everywhere.

  can you give me an and

  Thank you

  Carola

  PowerPoint is a microsoft program and ms and adobe are not the same companies and do not have the same products.

  That said, your class probably uses an adobe product and probably displays a swf file.  the reason why you cannot view SWFs on ios devices is a matter of apple.  Apple won't allow flash on their devices player.

  use a computer with a web browser or a mobile android.  or look over the shoulder of someone who has one of these.