I want to cancel my annual package ExportPDF
He kept asking me to go to the contact us page and says then I should choose still need help.
After that, the page goes back contact us page. It is like repeating each step.
All I need is to RENOUNCE this project NOW!
Thank you!!!
Hi yifengw18093194,
You must click on the big blue button labeled asstill need help? Contact us' and then you can choose the phone support or chat support, and I'm sure that you will be assisted.
Please let me know if you face any problem.
Hope that helps
Kind regards
Rahul
Tags: Adobe
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Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
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Please make sure that you are connected to the right Adobe ID.
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Hello
Please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If the problem persists always the correct answer with the below mentioned information.
- OS version:
- Browser version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Thank you
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