I want to cancel my subscription to Acrobat DC annual, monthly and you subscribe to another product. I NEVER had so much wrong to try to follow the instructions simple thew Adobe gives, as to go zero part I called the individual sales number, no joy.
I just want to cancel my annual subscription, in Acrobat DC and subscribe to another product. I NEVER had as much bad to try to follow the simple giving from Adobe, that to go zero part I called the individual number of sales, no joy, it sounds until it cuts. I finally tried the business number, and said, of course to dial a different number. This number after pressing choice after choice and have the voice say: "your wait time is between 1 minute and 2 minutes", was 20 more minutes later, still a no go. All I want to do is change my plan for the love of God! Why Adobe makes it darn hard to do business with them? Anyone who has been down this road and has ideas to help you, please answer. I even changed my information of credit card with an expiration date to see if it would encourage some Adobe response, nope. Thanks in advance for any help. Sorry for the rant.
Hello
Please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If the problem persists always the correct answer with the below mentioned information.
- OS version:
- Browser version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Thank you
Atul Saini
Tags: Adobe
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