How to cancel an annual plan of creative cloud

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• How to cancel subscription (annual) of Adobe Creative Cloud without hidden costs or cancellation?

  I'm having a very difficult time, cancel my annual subscription of CC.  Any help would be appreciated.  I want to apologize to come for the long rant.  I have already contacted Adobe Customer Service and they can do something to help.

  First of all, I contacted Adobe Customer Service earlier this year to cancel my subscription and was informed that if I cancel my subscription at that time there I would be charged half of my subscription cost.  I learned that my subscription is going to complete its annual plan on May 10, 2016 and to cancel, then to avoid cancellation fees.  Because it was almost over and my younger sister remained until here, I decided to keep it (and they offered me a free month).

  Out of curiosity, I tried to cancel my subscription again around May 6 to see if I would still have to pay any cancellation fees.  I did, so I contacted Adobe Customer Service who, the same day to ask when can I cancel my subscription to avoid any charges since I was perplexed after that because my next Bill date was May 10 and my renewal date, was on 10 June.  I was informed I would avoid any fees if I cancelled may 11 (a difference of day, by the first representative I spoke with).  I was ok with that and waited for days.  I had affixed date on my calendar, so I don't miss and have to spend another year to pay for it.

  Yesterday, on 10 may, I received an email notifying that my annual subscription would be auto renew on June 11, 2016 (PT).  I didn't, so that after the consumer service representative statement today (11 May) I went to cancel my subscription, I was shock to find that my account has been suspended and I could cancel is no longer.

  

  Seeing as reviews, I checked my account to make sure that there was no problem with my credit card.  My account indicates that the payment is always processed currently, which puzzled me because Adobe said that there was a problem with my recent payment and asked me to update my payment details/credit card.  At this point, I can't find the Cancel button and cancel the subscription on my own.

  

  Because I could not cancel on mine, I contacted once more Service customer to let them know that it's May 11 and I want to cancel.  This time, I learned that I or they can cancel my account because he was suspended.  I was told that I have to change my credit card information before they could cancel.  Of course, I didn't want to do that since my account rings which he dealt with, I would not be charged twice (I informed the representative of the EC).  The only advice that the representative had to (1) update my credit card information so that they would try to cancel my subscription or (2) leave what he and the subscription will automatically expire (if Adobe cannot take payment).

  Now, I KNOW there is no problem with my credit card (it's a debit card) and the payment will clear without any problem (Yes, I have enough funds in my account to pay).  What should I do?  I do not want to update my credit card and get billed twice or interrupt the payment of current treatment.  Also, I don't want to just wait and do nothing to see if the subscription expires on its on.  We all know that Adobe automatically without renewing an option does not automatically and I really DON'T want to spend to pay for another year of a software that I don't don't need or use, renew the annual subscription!  I will appreciate any help really or suggests.  Thank you!

  Thanks, Ned.  Last night, I received a message from Syed Rizvi on my account.  My account was apparently in a "SUSPENDED state" due to some technical problems on end of Adobe.  Syed assured me that my case was up to the relevant team from Adobe and will ensure my account back to a normal state then personally stop my subscription so I will not be charged more far.

• I need to IMMEDIATELY cancel my annual plan Adobe Creative cloud and I can't really do

  How can I cancel my annual fee?

  Hello Silvia,.

  Please contact support to cancel it.

  https://helpx.Adobe.com/in/contact.html?step=CCSN_adobe-ID-signing-in_stillNeedHelp

  Concerning

  Megha Rawat

• How to cancel an annual plan of today

  Hi, I am wondering how to cancel an annual plan today. I hired May 16, 2015 and today is the last day to cancel with refund.

  How to cancel a subscription cloud creative

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• Cancel an annual subscription to creative cloud

  Cancel an annual subscription to creative cloud

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• Buy a license of Photoshop CS6 without paying the annual plan of creative cloud?

  Buy a license of Photoshop CS6 without paying the annual plan of creative cloud?

  You can buy CS6. Please see this link:

  Buy CS6

  Moves to the download, installation, commissioning of forum

  Guinot

• Can I cancel my annual membership of creative cloud and get a refund

  Hello!

  I wanted to know if I can cancel my annual membership of creative cloud and get a refund of the balance of a few months, I left?

  Hello

  Please refer o the following links:

  Adobe - General conditions of subscription

  Manage your creative cloud membership

  Cancel your membership creative cloud

  If you still need help please contact support: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

  BANI

• I need to cancel an annual subscription to creative cloud.

  I need to cancel an annual subscription to creative cloud.

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

• How to cancel an annual plan?

  I want to cancel an annual plan of Illustrator.

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

• purchase of an annual plan on creative cloud

  Can Hey anyone tell me more about the annual subscription of creative cloud? big questions I want answered are: can I get all the Adobe products once I sign up for a year? and also, what happens once the year is over and I want to cancel your subscription, do to maintain programs or not?

  Installed products will stop working when you are not a paid member of the cloud.

  The FAQ is simply say that whatever it is that you have not installed (for example if you ever install still while you are a member) then you will always have access to a free trial of 30 days since you have never used.

  The cloud is a case all or nothing. While you keep paying your monthly feee, you have access to the programs.

  When you stop paying (cancel or let your membership expire) you will lose access to all of the software (except if you never install something in this case, you can use the free 30 day trial).

• How to cancel a membership free Adobe Creative Cloud (annual plan)?

  I tried to cancel your membership creative cloud and I tried every means, but to no avail.

  It is only if cancel you within 30 days of purchase according to the plan you have purchased.

  Contact customer support ASAP for this.

  Contact the customer service

  Concerning

  Baudier

• Discount with Flickr Pro in an annual plan current creative cloud.

  I have a discount with Flickr Pro, but I have an annual plan creative cloud. How can I use this promotion of Flickr?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I have to cancel my current plan of creative cloud

  I need to cancel and refund the last plan purchased

  (Membership of creative cloud for Acrobat Pro DC single-app (one year))

  as I got this last 24 February 2016 face difficulties of its use.

  Please activate may cancel and refund orders as soon as POSSIBLE.

  Thank you

  REDA

  Hi Redabk,

  You can follow the steps here https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  Alternatively you can contact our support at https://helpx.adobe.com/contact.html

  Let us know if this helps!

• How can cancel the annual plan of dc adobe?

  Adobe Document Cloud

  Hi Tuta,

  Please visit the following link to unsubscribe: ices.html https://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-serv

  Kind regards
  Rahul Tyagi

  Kind regards
  Rahul Tyagi

• How can I change my plan of creative cloud?

  I tried several times through support the customer to change my plan because I currently have all programs and images of Stock plan monthly, which equates to around £69. I tried the Stock images as a trial, this offer was sent by e-mail in the middle of last year for a free month of the trial, now not where he mentioned that I had to cancel stock adobe at any time, and yet I continually get charged for it.

  I tried to speak several times in December, once through chat online, which does not really lead anywhere outside of a 2 month break in my billing the customer. Three or four times, I tried to call customer support through to actually try to remedy the situation, and yet I find myself stuck on endless waiting and disconnect loops.

  I don't mind paying for all programs that I generally used for several of them, but I have absolutely zero exploit the images of Stock, and yet despite me trying to convey what seemed like a robot at the time (online chat), I am always continually charged for a service that does not sign up for in the first place.

  If someone would be able to get in touch with me, I would be grateful.

  personnel adobe occasionally check the adobe forums, but the best way to contact is via chat:

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html