I want to cancel my photoshop monthly payment, but when I click Cancel payment it tells me to connect whith you heeeelp! I spend 20 DLLs per month for nothing

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• I bought 14 items, downloaded, and on the home screen, there are three categories: Editor of photo and Video Editor and Organizer.  But when I click on Photo Editor he wants me to buy or download free 30-day trial. l thought: Photo editing software

  I want to use the Photo editing software, but when I click it, it wants me to buy or try it free for 30 days?  But I thought it was part of the package 14 items.  Can someone tell me how to solve this problem?

  Do you really still installed or just downloaded?

• by Michaud of I bought this UN Adobe PDF package, monthly internet and find it me impossible to install, I'm systematically fired on a page offering me to buy it again. I want to cancel this purchase, how do I do since you n

  I bought this morning over the internet in the United Nations Adobe PDF Pack (monthly payment per CD for 8.99 euros). Find it me impossible to download the product, I am systematically reduced to a page asking me to buy it again. I want to cancel this purchase, how to do knowing that you are not reachable normal mail?

  Hi francoisev45447635,

  You do not have to install anything to use Adobe PDF Pack, you can use the web interface through any browser, please visit this link for access to Adobe PDF service: cloud.acrobat.com

  Do you still want to end this purchase?

  Kind regards

  Rahul

• I have an old Adobe Photoshop 5 CD and want to download on my windows7 system, but when I select Install option nothing happens.

  Adobe Photoshop 5 collide with Windows7

  I have an old Adobe Photoshop 5 CD and want to download on my windows7 system, but when I select Install option nothing happens.  Adobe worked fine with my old XP Home Edition

  No, it is not compatible with Windows 7, and Compatibility Mode will not work either. Read a case similar to yours:

  http://www.SevenForums.com/software/83119-Adobe-Photoshop-5-a.html

  In addition, if you are running Windows 7 64 bit, it won't work because Photoshop 5 uses a 16-bit installation program.

  Photoshop will work in Windows Virtual PC with Windows XP Mode, but you will need to allocate sufficient memory for her.

  Tip: How to add more memory to Windows XP Mode ...

  Most older programs don't work with Windows 7, in particular some programs for Windows XP, can you need to perhaps upgrade to Windows 7 Professional or ultimate edition if you run not an edition and download the Windows XP Mode free program which will allow you run old programs:

  Run in Windows XP Mode requires:

  (1) Windows 7 Professional, Ultimate or Enterprise (not supported in Home Premium).

  Windows XP Mode and Windows Virtual PC

  http://www.Microsoft.com/Windows/Virtual-PC/default.aspx

  Windows XP Mode now accessible to more than PC

  http://windowsteamblog.com/Windows/archive/b/Windows7/archive/2010/03/18/Windows-XP-mode-now-accessible-to-more-PCs.aspx

  Get started with Windows Virtual PC

  http://www.Microsoft.com/Windows/Virtual-PC/get-started.aspx

  http://www.notebooks.com/2009/11/23/using-Windows-Virtual-PC-with-Windows-XP-mode/

  Windows 7 - upgrade Express features:

  http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-Anytime-Upgrade

• I use a PC and I want to cancel my annual package creative cloud. Can you help me?

  I use a PC and I want to cancel my annual package creative cloud. Can you help me?

  Hello

  Please contact support by calling/chat for cancellation requests.

  Contact the customer service

  You can also view the help document:

  Cancel your subscription or membership. Creative cloud

  Kind regards

  Sheena

• I want to install my photoshop 5.0 but limited edition pc screens, I have to check if it is a 32-bit or 64-bit application. I changed my windows XP to win7 64-bit operating system (I think that's the problem) how can I use my photoshop on this system?

  I want to install my photoshop 5.0 but limited edition pc screens, I have to check if it is a 32-bit or 64-bit application. I changed my windows XP to win7 64-bit operating system (I think that's the problem) how to install and run my photoshop 5.0 the on this system?

  It is no longer available via adobe and if buy you it to someone else, that you will probably have problems running.  I think that it is compatible with win 98 but I don't know if it's available for you using compatibility mode.

• I want to edit my images raw on photoshop cs5.  But when I go to open the. CR2 file, it says: "could not complete your request because the file appears to be a model of camera that is not supported by the installed version of Camera Raw. Please visit

  I want to edit my images raw on photoshop cs5.  But when I go to open the. File CR2, it says:

  "Could not complete your request because the file appears to be a model of camera that is not taken in charge by the installed version of Camera Raw. Please visit the Camera Raw help documentation for more information.  ''

  When I go to the updates using photoshop I try to update photoshop and photoshop camera raw, but it then says

  "Updates cannot be applied to the error log file can help you identify the problem. Then try to update again. If problems persist, contact customer support for further assistance.

  8.7.1 (CS6) Photoshop Camera Raw there is an error in the installation of this update. Quit and try again later. Error code: U44M1I216 "

  I don't know how to get around this help please

  CR2 files of what Canon camera?

  Supported cameras is listed here

  Camera Raw plugin | Supported devices

• I'm a bit confused. I registered for the creative cloud this morning. The installation process has worked well.  I did Download Photoshop CC 2015 but when I lunch the program - it's just the track version... I try to activate my Adobe ID, but the

  I'm a bit confused. I registered for the creative cloud this morning. The installation process has worked well.  I did Download Photoshop CC 2015 but when I lunch the program - it's just the track version... I try to activate my Adobe ID, but the pop-up window told me, that I'm not allowed to use this program. I also did the update of the CS6, but I paid for the update and I want to use the CC2015!  Someone in the community can help me? Thanks in advance!

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I want to keep my browser in the background when I click a link

  I want to keep my browser in the background when I click on a link.
  I used to have in place but had to reset the default value.
  I don't remember the setting.

  You can view these prefs:

  • browser.tabs.loadBookmarksInBackground
  • browser.tabs.loadDivertedInBackground
  • browser.tabs.loadInBackground
  • http://KB.mozillazine.org/about:config

• I can't open my shortcut or program, when I click on it it tell me to choose the program I want to open it with.

  Windows Vista: Picture of what happens on http://prntscr.com/a9xfx

  I can't open my shortcut or program, when I click on it it tell me to choose the program I want to open it with.

  Windows Vista:

  Photo which continues

  http://prntscr.com/a9xfx

  This happen to all of my programs

  Hello

  1. you remember to make changes to the computer before this problem?

  Method 1:

  When you run an .exe on a Windows XP, Windows Vista or Windows 7 computer file, the file can start another program

   http://support.Microsoft.com/kb/950505

   

  Method 2:

  create a new user account and check if it helps.

  1. open user accounts by clicking the Start button, click Control Panel, click user accounts , and the security of the family and then clicking user accounts.
  2. click on Manage another account.   If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. click on create a new account.
  4. type the name you want to give the user account, click on (administrator), an account type, then click on create an account.

  Refer to this link for help:
  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  Hope this information is useful.

• I want to activate my window vista business, but when the window is activated, I have a problem and it is error code is 0xC004C020

  I want ro activate my vista Enterprise window, but when the window is activated, I have a problem and it is error code is 0xC004C020

  Visit: http://www.microsoft.com/genuine/diag/> and click on "start the Diagnostics.

  `~`

  0xC004C020 error code

  Symptom

  When you try to use a MAK to activate one or more computers, you may receive the following error message:

  0xC004C020
  The activation server reported that the Multiple Activation key has exceeded its limit.

  Cause

  The MAK has exceeded the activation limit. By design, MAKs have a limited number of activations.

  Workaround

  Contact the product activation call center to obtain a new MAK or to increase the limit on the existing MAK activation.

  `~`

  What type of license you have?

  If you have an OEM or FPP product, then you should have your license key on your computer or on the packaging. Contact the Microsoft Activation Center to find out if your product key is valid:

  1. click on start and in the search for box type: slui.exe 4

  2. press enter on your keyboard

  3. Select your country.

  4. take the phone activation option and brace yourself for a real person.

  `~`

  During the activation of the phone

  Go to Start

  Click run

  And type SLUI 05

  In the drop-down list, select the name of the country you live. This is important because depending on the country you select, you will assign a number to call.

  Click the nearest location > United States

  Click Next

  This window contains all the information you need.

  Step 1 contains the number you call.

  Step 2 contains a series of unique numbers, you will need to provide the series of numbers to the operator (don't make any mistakes).

  Step 3 If everything is Ok, the operator will provide you with a confirmation ID, you will need to enter numbers in the boxes in step 3 and press ENTER.

  Activation of the telephone process is simple, try to use common sense in his answers.

  If the confirmation correct what ID provided it must be welcomed by a new window confirming a real installation.

  UTC/GMT is 23:00 on Saturday, November 19, 2011

• I have a bluetooth headset that I want to connect to my HP g60 but when I click on add imagine it does not show anywhere.

  Original title; I have a bluetooth headset that I want to connect to my hp g60 but when I click on add imagine that it shows all
  Bluetooth

  I have a bluetooth headset that I want to connect to my hp g60 but when I click on add imagine that it shows all

  Hi KellySnyder,

  Have you been able to use the headset bluetooth previously on your computer?

  You can follow this link & check if the problem persists:

  The problems with Bluetooth devices

  Hope the helps of information.
  Please post back and we do know.

• I'm having trouble installing my photoshop elements 14 since the website on my Mac book. I get the number of series, but when I click on download I get "Page not found".

  I'm having trouble installing my photoshop elements 14 since the website on my Mac book. I get the number of series, but when I click on download I get "Page not found"?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I have some pretty high resolution still panoramas I want to move from left to right, but when I resize the image to fit the image, the resolution drops to an unacceptable level. Is this possible? John

  I have some pretty high resolution still panoramas I want to move from left to right, but when I resize the image to fit the image, the resolution drops to an unacceptable level. Is this possible? John

  Make sure that before you add this photo to your project, you go to the preferences (under the Edit on a PC) and uncheck the default scale to the size of the image.

  Scaling of artificially reduced image size your photo - no matter how large - the size of your video image, make detailed pans and zooms like your impossible. When it is not checked, your photo will be in full resolution and you will only see a small part of it in the preview window.

  That said, don't forget that you work at video resolution, so some details will be lost. (Less so, if you change video high-def). And, of course, don't forget to make your timeline after you have added your pans and zooms to see a better representation of what your final video will look like.

• Hey there! IM from Argentina and im trying to buy Creative Cloud for photographers (including Photoshop and Lightroom). It costs 49 Argentine pesos, but when I confirm the transaction it tells me that the cost is 12 euros. Any solution?

  Hey there! IM from Argentina and im trying to buy Creative Cloud for photographers (including Photoshop and Lightroom). It costs 49 Argentine pesos, but when I confirm the transaction it tells me that the cost is 12 euros. Any solution?

  Hello

  See pricing and membership creative cloud plans | Adobe Creative Cloud for plans and prices.

  Otherwise, you can contact adobe sales for the same thing.

  Contact us | Adobe

  Kind regards

  Sheena