If I have the resell, involving renewals and add as well as the original agreement?

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• My windows xp crashed and will not charge. I have the original disc of gold and reloading has so far as to ask the key 25 digits

  My windows professional xp crashed and will not charge. I have the original, but on the sticker affixed on the packaging it sayswindows xp pro genuine adv engl 16 h intl live cd NO KEY - so I did not have a key. I also have a professional windows sp2 oem disc with a yellow key sticker license but apparently is not the correct key to activate my drive in genuine advantage kit. Where can I get this key please?

  Hey Derek,

   

  Thanks for posting your query in Microsoft Community.

  From your description, it seems that you cannot activate Windows Genuine Advantage Kit after crashing Windows.

  I suggest to follow the steps below and we update on the State of the question.

  How to activate Windows XP:

  http://support.Microsoft.com/kb/307890

  Update your Windows product key:

  http://Windows.Microsoft.com/en-us/Windows/help/genuine/product-key

   

   

  Frequently asked questions about the Windows Genuine Advantage Kit:

  http://support.Microsoft.com/kb/932301

   

  For all windows questions do not hesitate to contact us and we will be happy to help you.

• My Windows XP Professional cannot update SP3 because of lack of PRO11. Or the MSI files and I have the original MS Office 2003 CD to locate its files. Help, please.

  My Windows XP Professional cannot update SP3 because of lack of PRO11. Or the MSI files and I have the original MS Office 2003 CD to locate its files.  Help, please.

  Hello

  1. when exactly you get this error message? While trying to install service pack 3 or while trying to install a windows update?
  2. What is the full and exact error message?

  Please answer these questions and tell us more about the issue, it could help us help you better.

  See the bottom of the articles that might help you.
  You cannot install some programs or updates
  http://support.Microsoft.com/kb/822798
  How to troubleshoot an installation fails on Windows XP Service Pack 3
  http://support.Microsoft.com/kb/950718

• Motherboard went out on my computer and I have the original OS from computer disks.

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  If you have a version of OEM Windows XP product key does not work on the new motherboard as the OEM versions are linked to the 1st computer/motherboard on which it is installed.

  For a 'Full' version of XP, you should have no problem with the exception possibly activate by phone.

  You do not disable a motherboard, simply remove the old disk XP if you plan to use a new hard drive.

  There is no trial version of XP.

  J W Stuart: http://www.pagestart.com

• I have the original CD and the product key.

  I have the original CD and the product key. How many computers can I install Windows XP Home Edition?

  I have the original CD and the product key. How many computers can I install Windows XP Home Edition?

  You can install it as many times as you want, but the product key is activated on a computer at one time only.

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• I have 5 Lightroom on a new Mac - I have the original label and the number of services.  When I try to enter, I get a message that the serial number is invalid.  What can I do

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  Thanks - Yes, it's the LR5.

  2 hours on the phone with Adobe technical support, it is fixed.

  I guess it was a mistake with the original installation.

• I upgraded from CS3 to CS5 in December 2013. I have the original disks for CS3, but the upgrade was via a download. I need to reload windows on my PC and Photoshop. Can someone tell me how to download it again?

  Hello

  I upgraded from CS3 to CS5 in December 2013. I have the original disks for CS3, but the upgrade was via a download. I need to reload windows on my PC and Photoshop. Can someone tell me how to download it again?

  CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

• NB100 have the original restore CD but no external ODD

  Hello
  A few months ago my NB100-12 caught a bad virus and stopped completely startup in windows. So, I downloaded ubuntu on another computer and installed on my nb100 via a USB key. I now want to put windows xp on the laptop I have the original CD of restoration came with the laptop but I don't have access to an external USB CD/DVD drive? Is it possible using another computer that I can put on a USB recovery CD and start from there to recover my system NB100s.

  Any help is greatly appreciated.

  PS I think that which is supplied with a recovery CD for a laptop that does not have a CD drive is quite ridiculous. Especially since there seems to be no alternative

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• Warranty void installed new HARD drive, but I still have the original?

  Hello

  I recently installed a new 200GB Hitachi HARD 7200 RPM drive on my laptop, I know that my warranty will be cancelled, but as I still have the original HDD safe and sound, the guarantee will still defend if say... the technicians were to come round to fix my laptop due to an unrelated issue, but see that the HARD drive has been upgraded; they will always fix the laptop even after I show them as the original? It's a long shot I know, but the 40 GB of HARD disc that came with the laptop only leave me little room after installation of Vista.

  At my upgrade COMPLETELY canceled my claim to the guarantee? Even if I just say... come back and install the original HARD drive in my system, just before the technicians come to my house? But that would be the same as if say... I just show the technician the original HDD on arrival while having the HDD Upgrade inside the laptop.

  A bit confusing, I know, but I'm in a quandary, because the guys from Toshiba are set to come around my place to watch my laptop under warranty, and I fear that they will fix my phone because I upgraded to a better HD and faster.

  Thank you very much, I hope someone answers.

  Hi Mohin

  I would like to try to clarify your question.
  The guarantee will be cancelled, if you you disassemble the laptop.
  I imagine that the laptop was equipped with a HDD slot at the bottom of the unit and you have to delete only one screw to remove the small cache connector HARD drive. Am I wrong?
  So in this case the upgrade of components such as the memory or the HARD drive will not avoid the warranty.

  But it s a good idea to keep the old HDD that were shipped with the laptop.

  Best regards

• I have a HP mediasmart server LX195. I want to do a Factory reset on this server. I don't have the original software CD.

  I have a HP mediasmart server LX195.   I want to do a Factory reset on this server.   Factory reset, I mean completely wiping the drive clean and reinstalling the software, like the LX195 server was brand new.   I don't have the original software CD.  Now, before you do a factory reset, I would need to back up my data.   I have a few questions.

  1. I don't have the original software CD LX195 where can I order the original game CD?

  2. is there a preparation I need to do in addition to save my data before I perform a complete reinstallation?

  3. What are the problems, if any, will I have to run by doing a complete reinstall the server LX195?

  Thank you.

  The link below for the guide on Factory Reset and server using HP recovery may be able to help -.

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01691363&cc=us&DLC=en&LC=en&product=3941454

  EDIT: The above guide requires recovery disks.

  If you are in the United Kingdom, please visit http://www.mediasmarthome.com/forum/thread/12084/Need-a-little-help-recovery-CDs/#5876

• I want to do a clean install of windows xp on a hp compaq nx6125 but do not all disks with the laptop but I still have the original windows sticker on the bottom.

  I need to reinstall xp on my nx6125

  I want to do a clean install of windows xp on a hp compaq nx6125 but do not all disks with the laptop but I still have the original windows sticker on the bottom. is this possible or do I have to buy another drive xp and sticker

  Hello

  Yes, you can use this COST to install Windows XP. However, you must have Windows XP.
   
  If you face any problem regarding the installation of Windows XP.
  You can contact our Windows activation service.
  Here is the link:
  http://support.Microsoft.com/kb/950929 

• The backup of the original XP-Professional, I installed __was reported by microsoft. Now I can not understand how to fix my problems or get my stuff back, they took, since I don't have the original CD anymore! Help!

  I tried to fix my audio driver on my computer, when he asked me to put the XP CD to repair & I don't have the original CD only the back-up they gave me the original. Then Microsoft Pavilion saying: it wasn't the original & then they took all my windows live, security, Installer, and it has marked for deletion is that he repeats to me! I can't cut & paste either more I still have no sound. I tried everything to try to solve this problem it has been 3 months of frustrating problems & no information on how to solve this problem! My original XP - Pro instillation PAST the requirements of microsoft so I hope that this can be resolved if possible & ASAP! And anyway to solve this problem!  HELP ME PLEASE! Thanks :-)... H.Lu

  Hello

  I would ask you to contact the manufacturer of the computer for the installation of Windows XP CD and run the sfc scan to check if any system files are corrupt and can be replaced.

  Method 1.
  Let us first start the sfc scan and check if there are any file system corruption.
  a. to do this, click Start, click programs, accessories principally made, right click Guest and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
  b. type the following command and press ENTER:
  sfc/scannow
  The sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.
   
  More information on SFC scan found in this document:
  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
  http://support.Microsoft.com/kb/310747

  Method 2.
  If the problem persists, then create a new user profile and then copy your current users assigning to this profile. For more information, see:
  How to create and configure user accounts in Windows XP
  http://support.Microsoft.com/kb/279783

  How to copy data from a corrupted to a new profile in Windows XP user profile
  http://support.Microsoft.com/kb/811151

  How to recover damaged Windows XP user profile
  http://support.Microsoft.com/kb/555473

  You can also visit the Web site of the computer manufacturers for the sound card drivers and install the app Windows Live see link below.
  http://explore.live.com/Windows-Live-Essentials-XP

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• (Redirected) doing a full install windows 7 pro sp1 64-bit on my dell optiplex 760 Tower, but even though I have the original disc from dell, I have more questions...

  try to do a full install on my dell optiplex 760 Tower, but even though I have the original disc from dell, I have more questions...  I get all the features and everything all the way to the last step and everything, but then I think it will be a success, it doesn't say windows startup and let me down in me leaving with a blue screen no signal on my LCD 15 '... If someone would have an idea and would be kind enough and generous to help me as a fellow geek... I mean built my first computer, lived the whole 9 yards, but still cannot understand or resolve this situation... I would greatly appreciate any help of knowledge all my colleagues people could give... .i currently do not have a phone, but is will can always happen to me by message on his or [NOTE from the Admin: Email deleted in accordance with the TOU strategy identification], thank you for your time and also gratitude.

  Best of this post in the Forum OS from Microsoft here:

  http://en.community.Dell.com/support-forums/software-OS/f/3524.aspx

  Bev.

• Am trying to re - install Acrobat 9 Pro (includes the Distiller) after installing a new hard drive. iMac 27 "2009, ElCapitan 11.11.6. I have the original dmg file. also have trid copying from back up. It seems to load correctly. When open ask for my pa

  Am trying to re - install Acrobat 9 Pro (includes the Distiller) after installing a new hard drive. iMac 27 "2009, ElCapitan 11.11.6. I have the original dmg file. have also tried copying from back up. Same thing is happening anyway. It seems to load correctly. When open it asks my password but not to its own serial number. It is open, but don't watch not at the full bar at the top, that the word Acrobat, and it does nothing? Worked very well before the old drive crashing. On the same operating system?

  Not compatible does not mean that it cannot work (even if sometimes this does not mean that). This means that it has never been tested and not be fixed; This often means people have seen strange and unpredictable issues.

  Acrobat makes changes to the system, it is always more vulnerable. DC Acribat is the current version. If the goal is to slow down completely, perhaps more profitable subscription activity.

• How can I transfer my copy of a computer CS6 6 years running XP Pro (which comes crashing) to a new desktop Win 10 under Win 10.  I have the original DVD of CS6. As I am a former amateur photographer, I have no interest in the CC = ie seru

  The title says it all.  As indicated, I have the original DVD with its serial number.  This is probably the version 6 of Photoshop CS that I bought over the years.

  I guess I should reactivate the old serial number or get a new one for my DVD CS6.

  
  Thank you.

  Elliott Novak

  Hey Elliot,

  I checked with your ADOBE ID on the forums and found that you have Photoshop CS 6 registered under your account, you can get the serial number of your there. See how, find the serial number of your product Adobe quickly

  Also, in order to download and activate Photoshop CS 6 you will need an internet connection and you can do this by going to the following link: download Creative Suite 6 applications

  Let us know if that helps.

  Kind regards

  Sandrine Bani