If I try to check my students / teachers / students of Creative Suite by sending my student card the next page says "error".
If I try to check my students / teachers / students of Creative Suite by sending my student card the next page says "error". How can I check my trial version and turn it into a full if this link does not work?
Hi Jana,
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
Tags: Adobe
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How can I get adobe to check my student card?
I bought adobe creative suite 5.5 standard design in the apple store in covent garden a few weeks ago.
He told me that I need the adobe with student card to verify that I am a student before it can be activated, but they just never come back to me by email.
I really need to install photoshop soon because my work starts to rise to the top. How can I get in touch with them to check it ASAP?
http://www.Adobe.com/UK/support/service/TS/documents/ols_edu_eu.htm
Everything else just call your local support of edu.
Mylenium
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I bought a student of Adobe Creative Suite 6, Design & Web Premium in 2012 edition. I now have a new computer and I want to install the program, but I can't find my serial number for installation. I still box, disc and even the reception of the purchase, but I don't have the serial number. How can I recover the serial number so that I can install the program on my new computer?
Yes, it is registered under the email address of your son, please log on Adobe: Creative, marketing management solutions and document with his email address go to manage account and then choose Plans & Products > view all > Products > see your products.
You will find your serial number.
Kind regards
Bani
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I did something to my pc, and my hard drive wiped cost me half a year and a half worth of work, not to mention all the programs I had installed. now try to re - download my products, install them as I meet numbers 2. My serial number that should have 2 uses is indicated as valid (although I read it directly out of the adobe Web page like I did the only other time I've used the #), and he refuses to install the main programs (PS, Illustrator, In design, etc.) stating that they are "invalid", even if they 2 were downloaded on the Adobe site.
If the Adobe Customer Service happens to read this, its some BS because I'm not pay you $ 20/month for your product and paid to place $ 500 that you refuse to allows me to call and talk to a real person. Do you care about people who use your products, or just their wallets?
Please see the links below.
Hope this will help you.
Kind regards
Hervé Khare
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When I'm in the Manager of the ad - ons and I click on 'check to see if my plugins are up to date' I am bound to the list of plugins that they are sent immediately to a java download page. I uninstalled java because of the ongoing security issues
Try this page:
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I can't buy the update
UPDATE seems that it works with IE, chrome, but even with IE, it takes a lot of time to fill the screen with the news, even when you check out.
Java script is the worst. Something as simple as a check out the basket and can't do things.
If it's the link that fails for you, remove the cookies from the adobe.com site and try again or contact adobe support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
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What are the next steps after error checking?
Any suggestions?
Log name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 21/04/2015-09:11:29
Event ID: 1001
Task category: no
Level: error
Keywords: Classic
User: n/a
Computer: STUDY
Description:
The computer was restarted after a bugcheck. The bugcheck was: 0xc000021a (0xffffc00079c61910, 0 x 0000000000000000, 0xffffc0006fae1540, 0 x 0000000000000000). A dump was saved in the: C:\WINDOWS\MEMORY. DMP. Report ID: 042115-12406-01.10074 if update is no longer relevant. However, thanks for the steps to use in the future.
David
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help please
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I'm confused... Where can I find the Install.app for Mac on the Creative Suite CD? Everything I can find is the Set - up.exe...
Purchases of Creative Suites are platform specific. You may have purchased a version of windows if you can find the Windows version of the installer.
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I need to know if everyone is having the same problem. I'm on a MacPro, to 2009, with 32 GB of RAM, OSX 10.9.4 - is there any required software, Java, for example, it's that I need installed? Need help. Thanks in advance for any help.
Hi William,.
Please see the below help document to uninstall the creative cloud of your machine:
Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
Kind regards
Sheena
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I recently bought a Microsoft Surface Pro 3. I have an Adobe Creative Suite account as a student, and I'm trying to transfer it on my tablet. Does anyone know how I could do this?
Just install applications that use installation files and the activation code, you should have your student account Adobe Creative Suite. If this is related to a creative cloud account then you would install the CC Manager. In the case of a business license Creative Suite you will find downloads through the following page. Download and Installation Help | Download and Installation Help
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How can I swp my Creative Suite 6 student and Teacher Edition Windows to a Mac version?
Nice day
Previously, I was using students and teachers from "Adobe Creative Suite Design Standard 6.0" edition on my Windows machine.
Recently, I switched to Mac OS X (iMac).
January 20, 2016 (14:55 case 0217627449), I introduced a motion to change the platform.
Since then, the status of my request was "in the process with the Agent" for more than a week.
During this time, I used the trial version of Adobe Creative Suite Design Standard 6.0 on my iMac, but the trial period is almost expired.
Can indicate you how to proceed?
Thank you
Ilya
Ilya I reviewed the case but you never contacted a member of our support team. Please contact a member of our team of support directly in Contact with the customer. If you don't see the option to speak with a member of our support team so please check you sign with the Adobe ID who has Creative Suite 6. Please feel free to update this discussion, if you continue to experience difficulties to communicate directly with our support team.
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Where can I download Adobe Creative Suite 5 Web Premium Student and Teacher Edition?
Where can I download Adobe Creative Suite 5 Web Premium Student and Teacher Edition?
It was purchased, and I have a serial number - can not find on Adobe.com
Hi Giles.
Please see the next page of downloading applications, CS5 and Suites.
https://helpx.Adobe.com/Creative-Suite/KB/CS5-product-downloads.html
I hope this helps.
Kind regards
Sumit Singh
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Can a student buy the PC and the master of Creative collection MAC versions?
Hi, hoping someone can help.
I started my course on a PC (I had recently a PC built when I started, so I couldn't justify the purchase of a Mac at the time). I am now about to purchase my first iMac and I'm still a student so I need the creative suite on Mac. I have the Master Collection CS5 for PC.
I'm not sure if they allow a student to buy the two platforms?
I'm fine with the uninstallation of the PC version. I know that I won't be able to transfer the CS5 PC-to-Mac CS5.5. If I need to pay for the student of the Master Collection for Mac version, I am able to afford (barely, but it is a necessity!) but there's no way I'd be able to pay the commercial version.
What are my options?
Thanks in advance for your help.
Hi vjadore, it is good news. There are some obvious limits student editions , but with rules of Adobe you pouvez buy a product twice for both platforms, if you want that
However, one of the assumptions in your post was not quite right...
You actually peut change your software existing operating system to another... even the versions of education. This is what we call an 'extension' Adobe platform and people do all the time. Here are the instructions to get an extension of fact, if that's what you want to do
I hope this helps!
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