Illustrator by month membership expiration date

I bought the monthly ($29.99) of avian influenza last month on 16 September and unexpected today 11 October my automatically renewed resulting plan, five days before my plan was supposed to expire. The problem is when I check my adobe account, I can't seem to find the expiry date (see screenshot)

Screen Shot 2015-10-11.png

That leaves me with a few questions:

-Why my expiration date is missing?

-How can I cancel my monthly plan so I reloaded again next month? (for now I just need a few months)

alayouni,

Here's how to cancel:

http://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

You can ask about the renewal/expiration date in a cat here,

in a cat (simply click the still need help button immediately).

Creative cloud support (all creative cloud customer service problems, chat open from 05:00 to 19: 00 PST on business days)

http://helpx.Adobe.com/x-productkb/global/service-CCM.html

It may be noted that the of chat times are PST, 8 hours after GMT, no summer/advanced time saving time, so it is 1 hour later according to the PDT.

or on Adobe phone Support (only CC2014/CC/CC 2015, see different working hours according to the country).

http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html

Tags: Illustrator

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