Illustrator cc 2014 shoot at the beginning

Hello, I have to come to the community after several fail to solve this problem using the Service client Adobe (the worst).

I have a subscription to the CC and CC 2014 (18.0.0) Illustrator, I downloaded on my MAC and when opening I see the Welcome screen and shoots down. I have uninsatlled and reinstalled and same problem.

This is part of the error I get:

Process: Adobe Illustrator [7886]

Path: / Applications/Adobe Illustrator CC 2014/Adobe Illustrator Illustrator.app/Contents/MacOS/Adobe

ID: com.adobe.illustrator

Version: 18.0.0 (18.0.0)

Code type: X 86-64 (Native)

Parent process: launchd [281]

Responsible for: Adobe Illustrator [7886]

User ID: 501

Date/time: 2014-07-10 13:35:58.085-0500

OS version: Mac OS X 10.9.3 (13 D 65)

Report Version: 11

Anonymous UUID: E46555E6-E56B-6661-3611-96E26C348BC4

Sleep/wake UUID: ACE60D85-63CE-455C-975E-BB7DAD86B5C2

Crashed thread: 0 dispatch queue: com.apple.main - wire

Exception type: EXC_BAD_ACCESS (SIGSEGV)

Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000058

Pease I would like to know if someone is having the same problem or can anyone help?

Thnak you.

Pvalle

_____

MacPro3, 1, MP31.006C.B05 of BootROM, 8 processors Quad - Core Intel Xeon, 2.8 GHz, 14 GB

Thank you all for your answers. Someone at Adobe finally responded and after you send the message full error that was their answer and it worked!

Go to Applications > Illustrator CC 2014 > Plugins & remove the wacexportfile.aip.

Also delete the folder of Wacom on the applications folder.

Launch the application and it should work now.

These means, can't we my Wacom pen more...

Pvalle.

Tags: Illustrator

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