Illustrator CC won't let me open a file or create a new document
Basically, Illustrator is not let me open a file or to create new files. I started running with this problem this week, it was working fine but suddenly he stopped.
I am running Illustrator CC 2015 (19.2.0) on an iMac 2012 (2.7 GHz Intel Core i5 | 8 GB 1600 MHz DDR3) with OS X El Capitan (10.11.4). I've downgraded to CC 2015 (19.0.0), but the problem was not resolved.
After the Palm of him going to the fonts that I recently installed, I have not found any corrupt file. Illustrator closes unexpectedly, it just freezes and stop working if I have to force quit the application, which means that I can not start Safe Mode.
Then I decided to uninstall Illustrator and the whole creative cloud package, used the Adobe cleaning tool and installed again but this time I tried with Illustrator CC (17.0) and 2014 (18.0) CC and they didn't work either. Finally, I tried with CS6 (16.0) and it works fine so I realized that the problem affects only the CC of Illustrator versions.
The same version of Illustrator works great on my Windows laptop, 10, and other applications such as Photoshop and After Effects CC 2016 work perfectly well on the iMac. So now, I have to convert CS6 have all my files on my laptop to use it on my iMac which is really frustrating and badly affect my workflow.
I would like to know if anyone of you, guys, have had the same problem with Illustrator and if there is a way to solve this problem.
I'll be waiting and thanks in advance.
Well, as mentioned by Monika Gause and ohmnath, I just had to install a PDF printer to get Illustrator CC 2015 running. However, I do not think that it should work without having to install anything.
For me, PDFwriter for Mac | MacUpdate works perfectly.
Thanks for your help!
Tags: Illustrator
Similar Questions
-
I used a free trial first before you buy the program. I restarted my computer and uninstalling and reinstalling the program. I haven't added anything to the program. Thanks in advance to anyone able to answer my question.
Whitney,
You reinstall using the way complete three steps (the otherwise strange things may persist)?
(Check the box to delete the preferences), run the clean uninstall and reinstall.
-
In Photoshop CC14, cannot open any file or create a new file.
I open photoshop (recent and previous update), and it does not allow me to open any files, or create a new. The white screen with tools remains just the same. Other applications such as Illustrator still work. I'm on Windows 8.1. Please help I need Photoshop for my business.
I can't open or create files. | Error postal codes of Mylenium
Mylenium
-
CS5 to crash everytime I open a file or start a new document
Hello world
I am currently on CS5 and upgrading my Mac to OSX 10.7.4 (Lion) in June. I have used PS daily with no dramas, but Wednesday PS has stopped working and was crashing whenever I open a jpg file or even started a new document.
I uninstalled CS5 and reinstalled since my purchase of disc, done all the updates and the same thing happened.
I repeated the process, and the same thing happens again.
I tried to switch to 32 bit... same thing.
I have run diagnostics on all 4 hard drives and all are ok and in good health.
I allocated RAM 70% to ch 1470 MB
Are there known issues with the PS5 and Lion?
You suspect a hardware problem?
Thank you very much for the help.
You're crashing on a bug into a routine of BONES associated with plist files.
I suspect it's because of corruption in the file com.adobe.mediabrowser.plist (in ~/Library/Preferences), but it could also be in com.adobe.photoshop.plist.
Try to screw up the mediabrowser.plist file (since it is safe) and see if that helps.
If that doesn't fix it, then try to screw up the photoshop.plist file.
-
I need help about illustrator. I have the portable version of CS6, install and won't let me open the program. I get the error: 1 I have windows 7
Error code 1 is often associated with permission issues. Have you tried to install Illustrator in a new user account with admin rights? If you want to download CS6, here's how to get it through creative cloud: html http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications.
Let us know how it goes.
Concerning
Stéphane
-
I am a student and have this version of CC. I've updated my card number and still, it won't let me open or use one of my applications such as photoshop or illustrator. Could someone help me please? I need this to work!
check your account to ensure that your payment has been processed using your adobe id, https://helpx.adobe.com/x-productkb/policy-pricing/remove-credit-card-info-adobe-account.h tml
If she is, log out and then back to your desktop app cc using this same id adobe, connect and disconnect activate Cloud Creative applications
-
Firefox won't let me open a new tab
Firefox won't let me open a new tab, I can open new windows, but not the tabs. It's recent, nothing happens when I right click the original tab or when I go to file, and then click New tab tab settings does not affect this
The Ask toolbar is originally only in versions of Firefox 3.6.13 +. Uninstall this extension.
There are a few places to check for the Ask toolbar:
- Check the control panel Windows for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
-
CLIQ: Won't let me open the photo gallery and text messaging!
Hello
My Cliq won't let me open my Gallery of photos and SMS app. Force always closed. What can I do?
-
This program called spyware protection starts a scan and it won't let me open anything
original title: spyware
I'm having a huge problem. I was online and all of a sudden everything closed and this program called spyware protection starts a scan and it won't let me open anything. Programs, media, games anything. The only option he buy or well it won't go away, and let not my computer does. Any ideas on how I can get around the program and just close off the coast and then delete. It also doesn't let me open the the Task Manager or msconfig :(
I'm having a huge problem. I was online and all of a sudden everything closed and this program called spyware protection starts a scan and it won't let me open anything. Programs, media, games anything. The only option he buy or well it won't go away, and let not my computer does. Any ideas on how I can get around the program and just close off the coast and then delete. It also doesn't let me open the the Task Manager or msconfig :(
It's Spyware Protection 2010 (uninstall Guide). Follow the step by step instructions.
http://deletemalware.blogspot.com/2010/10/how-to-remove-spyware-protection-2010.htmlIf you are not able to download, then find a friend who owns a computer even in Mode safe mode with networking, download the uninstall Guide > burn to a CD or a flash drive > home and run it on your computer. For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.
-
My new Curve 9360 blackBerry smartphones won't let me open my profile option?
Hi, I'm new to these two forums and blackberry in general so I cry for a little help from someone who is a little more advanced than me!
I recently bought a Blackberry Curve 9360 and have since put it up to my tastes - well.
But recently, I've changed the sound profile to silent, I was in a meeting and now the blackberry won't let me open the profiles option at all (by that I mean real option in the main menu which allows you to select which sound profile to use [the option 'Sound and alert profiles']) and nor it will allow me to open it by clicking on the small speaker located on the search bar.
A friend showed me how to use "keep it Q" to change it, but every time I do this, it changes from Silent on vibrate only and nothing else...
So I was wondering if someone could help me out and explain how this menu option to get back so I can put the unit on the "Normal" profile (or there may be another shortcut to do?) or maybe an explanation as to why he stopped me to enter all of a sudden - the blackberry is less than a week!
Kind regards
Tom.
Have you tried a battery pull yet? If not, than give it a shot and let us know.
-
I've updated my Photoshop CS6 and now it won't let me open it.
I made a new update on my Photoshop CS6 on my macbook pro and it won't let me open photoshop. Its gets to a certain point, and then it closes loading. I don't know what to do.
Hi jkutz,
Updated camera raw plugin for Photoshop CS6, restart the system and then try to start.
Download link: Camera Raw of Adobe Photoshop CC and CS6 Installer
Let us know if that helps.
Kind regards
~ Mohit
-
I bought the first CC 2015 when the trial has expired, even adobeCC say this product is expired and won't let me open it, what should I do?
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
-
went to use creative cloud and it won't let me open photoshop, says need to renew the subscription, but says page not found, I was paying £15 a month for it, hope you can help as soon as possible because I need to use it for my United work
Hello
Maybe it's an activation issue, please see the link https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Kind regards
Gag
-
My subscription of the CC is exhausted and it won't let me open CS6 any ideas?
My subscription of the CC is exhausted and it won't let me open CS6 any ideas?
There are two versions of DWCS6, a version of download/drive perpetual license bought for about US $400 and creative cloud version that comes with a subscription to the CC.
If your subscription expires and you have the DWCS6 CC version, what you describe is the expected behavior. If you bought the $400 program version, you may reinstall and reactivate using the Adobe Id allowing you to purchase initially. Who will be the id registered with the activation info and may be different from your CC ID
I would say before the reinstallation of your disks running the cleanup tool: use the Adobe Creative cloud cleaning tool to solve installation problems if you still have problems after cleaning/uninstall/reinstall, you will probably need to contact Adobe directly: contact customer service
-
Expiration of my subscription of the CC, I bought a new but not be able to use again. He's trying to use the free trial version at the same time, but after installation of app still redirects me just say 'Renew subscription' and won't let me open. Help, please
Contact adobe support, https://helpx.adobe.com/contact.html
Maybe you are looking for
-
Satellite Pro L350 - code 0 x 00008086 BSOD stop.
Hello Maybe I can find assistance or advice here:Satellite Pro L350 / 3 GB RAM / 160 GB HD / 2 x 2, 00 GHz Pentium Core Duo - OS: Vista Business OEM (as delivered)The machine is stuck in an operation of copy/paste from a website to an email and died
-
Satellite Pro L650 - 17 p - how to disable WIFI?
Hello I have a problem with my new Toshiba Satellite Pro L650 - 17 p. I can't disable the WiFi with FN + F8. FN + F8 works only for Bluetooth, but not for the WLAN. WLAN driver (Broadcom) and value added package are the last of the Toshiba Homepage.W
-
I had Win - 7 on my computer. I upgraded to Win - 10. No serious problems. I went the 30 days trial period. My question is, what do I do if and when (and yes it will happen), I need to reformat my hard drive. I want to keep the victory-10 on my comp
-
HP Envy 700 - 056. needs of s-video output
problem: output s-video necessary on this HP Envy machine 700-056 any suggestions? for example a PCI card with s-video output?
-
None: my registration to the forum name change
Can I change my user name "" of ritz2rosie to something else?