Illustrator CC won't let me open a file or create a new document

Basically, Illustrator is not let me open a file or to create new files. I started running with this problem this week, it was working fine but suddenly he stopped.

I am running Illustrator CC 2015 (19.2.0) on an iMac 2012 (2.7 GHz Intel Core i5 | 8 GB 1600 MHz DDR3) with OS X El Capitan (10.11.4). I've downgraded to CC 2015 (19.0.0), but the problem was not resolved.

After the Palm of him going to the fonts that I recently installed, I have not found any corrupt file. Illustrator closes unexpectedly, it just freezes and stop working if I have to force quit the application, which means that I can not start Safe Mode.

Then I decided to uninstall Illustrator and the whole creative cloud package, used the Adobe cleaning tool and installed again but this time I tried with Illustrator CC (17.0) and 2014 (18.0) CC and they didn't work either. Finally, I tried with CS6 (16.0) and it works fine so I realized that the problem affects only the CC of Illustrator versions.

The same version of Illustrator works great on my Windows laptop, 10, and other applications such as Photoshop and After Effects CC 2016 work perfectly well on the iMac. So now, I have to convert CS6 have all my files on my laptop to use it on my iMac which is really frustrating and badly affect my workflow.

I would like to know if anyone of you, guys, have had the same problem with Illustrator and if there is a way to solve this problem.

I'll be waiting and thanks in advance.

Well, as mentioned by Monika Gause and ohmnath, I just had to install a PDF printer to get Illustrator CC 2015 running. However, I do not think that it should work without having to install anything.

For me, PDFwriter for Mac | MacUpdate works perfectly.

Thanks for your help!

Tags: Illustrator

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