Illustrator constantly answer cc2015

It can be 5 minutes or 30 minutes, but every time, without fail, stops just Illustrator in response, freezes completely up and I have to go in my taskbar, end task, and then restart Illustrator. Every time. WHY? It's so frustrating! I tried to uninstall the program and put it back, I tried to uninstall completely the CC and completely reinstall the thing whole dang! I have tried to play with my fonts, restore my computer to factory settings, see if the extension files are it mess up but I have no file extension. I had Geek Squad search on my computer and he got a certificate of good health nothing wrong with it. SO WHY DOESN'T ILLUSTRATOR WORK? Please please help!

Lenovo Windows 10, Y50 Nvidia Gforce gtx, webroot

Hey Kayla,

Please, try the steps mentioned below:

1. close the AI.

2. navigate to C:\Users\your username\AppData (hidden folder) \Roaming\Adobe\ Rename 'Adobe Illustrator 19 settings' folder 'old Adobe Illustrator 19 parameters.

3 re launch HAVE and check. Share the result.

Thank you

OM

Tags: Illustrator

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