Intermittent "general failure" on ping traceroute

Hello

I currently have a problem with a windows 7 pc where I get random disconnects Internet.

I replaced the cat5 cables and even installed a new pci network card.

When I do a ping www.google.com t I get constantly answers but every 5 minutes or so I get a "General" random failure

I uninstalled my antivirus and even turned off my firewall

Any help on this matter with this would be greatly appreciated I'm at a total loss as what to try next.

Thank you very much

Howard

Hello, Howard.

Thanks for posting your question on the Microsoft community.

We need more information about the issue so that we can help you better.

What is the brand and model of your computer?

Thank you for details on the question and your efforts to resolve.

This problem may occur because of corruption DNS cache or incorrect network settings.

I suggest you to clear DNS cache and check.
Reference:
DNS (Domain Name System): frequently asked questions
http://Windows.Microsoft.com/en-us/Windows/domain-name-system-FAQ#1TC=Windows-7

Note: Please see the article "How can I clear the DNS cache?" in the article above.

Please also read this article and check the issue.
Reference:
Wireless and wired network problems
http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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