Illustrator of freezing when I open... Help!

I just purchased Illustrator two weeks ago and am new to the program. My Illustrator froze in the workplace with the lasso tool. Now, every time I try and open it, it freezes! I tried everything... restarting my computer, uninstall, it is up to date and so is my mac software. What can I do else?

Have you tried to restart AI with the Cmd (Ctrl) - Opt (Alt) - SHIFT keys which has held down to reset preferences?

Tags: Illustrator

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