Illustrator stops after I try to open a new doc.

Hello, I recently downloaded Illustrator; However, I was able to do something with it, as it stops whenever I try to open a new document/template or open an existing file. The prompt that is displayed indicates, "Adobe Illustrator CC 2014 has stopped working.  A problem caused the program to stop working correctly. Windows (8) will close the program and notify you if a solution is available. "Given that this is probably the most wave message to solve the problems out of, and Adobe doesn't offer phone support, I need a little help.  So far, I've deleted preferences, uninstalled and reinstalled several times one unholy, and ran the program as an administrator.  All other Adobe products I downloaded work, which is even more confusing. I should mention that I use the free trial version of the creative cloud.  I was planning on finally buying a monthly subscription, but I have no reason to think that I will be any better off if I use a trial or paid version.  Everyone has faced something similar? Any advice would be helpful!  Thank you, thank you, thank you in advance!

ginad52597762 wrote:

and run the program as administrator.

If an administrator account is the account you normally use on the PC?

You simply set up the PC or is it an older account?

User accounts may get corrupted and Illustrator is very special anything. Have you ever tried to create an expense account and use it?

Also: is a printer connected, turned on, updated driver? Illustrator is always looking for a printer.

Are your existing files on a network?

Have you checked all the access privileges?

Tags: Illustrator

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