im stuck on a page on my macbook I've tried factory reset, but I think I can have deleted a file can important someone help?

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  Hey Rocket281,

  If I understand correctly, you tried to install macOS a few times and it failed. Now you're stuck on language selection screen and it will not progress. I recommend you read this article, it explains how to start on the recovery screen and install a new version of Mac OS or disk utility to repair any problems, it can be seen.
  
  

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  This solve your problems? Please report to us!

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  I see that you are having problems with the printer stuck in an "Print fax page 1" error message when you restart the printer, it keeps printing the same fax. I would really like to be able to help solve this problem.

  I would like to do a hard reset to see if that will solve the problem. It's probably a little different then what you have already tried.

  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
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  Genius of booking http://www.apple.com/retail/geniusbar/

  Online https://getsupport.apple.com/GetproductgroupList.action

  check the warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

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  You need to contact Verizon to ask this account number.