Pavillion dv7-1264nr: stuck in the administrator password. .. . . .. Enter unlock password key can 59479634 anyone help?

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• Stuck to the administrator password or power on password

  I have a hp pavilion andI have a message pop up as soon as you turn on the laptop that says "Enter password or power on password"
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  Try > 46790000

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  I have a HP G42-415dx laptop & I forgot the administrator password, how can I do to reset it? After 3 trys, it gives a disabled syatem message, the key is 63395598

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• Need to enter the administrator password before I can download the software upgrade

  I found I need to install an upgrade of the software, but cannot do without an ADMINISTRATOR PASSWORD ... which I don't have (or I had not one when I implemented that stand-alone pc, or I forgot whether I don't have an administrator password to use).

  Can someone tell me how to find what it is, how to change it, or how to make my normal "logon" Administrator status (without having to set an administrator password, because that's the problem I have).

  I tried various methods, but everyone tells me that I need the ADMINISTRATOR PASSWORD and so I'm stuck.

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  Hello Jules.

  Thanks for posting your question on the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  1. is the issue specific to the installation of software updates?
  2. what troubleshooting have you done when you say, 'I have tried different methods?

  Thank you for details on the question and your efforts to resolve.

  This problem may occur either if the user account control settings can not correct because of where it stops installation or there is a problem with the registry keys that control the installation of a program.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run this Microsoft fixit and check.
  Reference:
  The problems that the programs cannot be installed or uninstalled
  http://support.Microsoft.com/mats/program_install_and_uninstall

  If this does not help, use method 2.

  Method 2:
  Disable user account control and then try to install the software updates.
  Reference:
  Disable UAC in Windows 8
  http://blogs.msdn.com/b/hyperyash/archive/2012/07/18/disabling-user-account-control-in-Windows-8.aspx

  Important notes:

  Control (UAC) user account can help you to prevent your computer from unauthorized changes. It works by asking permission when a task requires administrative rights, such as installing software or changing settings affecting other users. We do not recommend disable user account control. If you turn it off, you must reactivate as soon as possible.

  Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  http://support.Microsoft.com/kb/322756

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

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