Implementation of the call home help

Hello

So I'm trying to set up notifications by e-mail to one of our UCS configurations and I run into some questions, or rather, I'm not sure what im up against.

I would like to paint a picture and see if someone can help me understand what's wrong.

I'm under the asumption that Call Home can be configured internally, without having to communicate with cisco, in order to receive email alerts whenever there are problems in the system. (the cisco assisted by an intelligent call home, that im not interested at the moment). Is it a correct assumption?

Requirements for the establishment of appeal asking conectivity ip between the interconects tissue and the smtp server. Currently the fabrics and the mail server are on different VLANS, however we have access lists to allow traffic through VLANs smtp. In addition, there are precedents of other servers on the same vlan as the tissues by communicating with the smtp server to send notifications. Thus, it is confirmed that such traffic flows between the two VLANs.

So on until the configuration.

On the general tab for call home my email is on the email field coordinated as well as in the From and reply to fields. The ip address of the smtp server and port 25 are also specified in the corresponding section.

Tab theres 3 defautl profiles (CiscoTAC-a, full_txt, short_txt) plus a profile adutional created by me. Alerts in the additional profile groups are Cisco Tac, diagnosis and environment. No other options are available. It also has 'Warning' like format Txt Full level and my email as the recipient.

In the policies tab, I activated aquipment degraded material unusable, hardware problem and link down.

So, knowing these parameters should I notifications by mail electronic wexpect when a drive goes down or, if down, link when a host starts up again (I added that one, to test the reason)? Or have I missed something. Any other info I could provide to better understand my situation?

Thanks in advance,

Stephen

--
Stephen Garcia
Ringling College of Art & Design

Stephen,

Yes, Call Home is just internal, while Smart Call Home is one that opens the case with TAC and you will pay for this feature.  If you are right with your first assumption.

Regarding the link between tissues and the SMTP server, run a ping of the FIs and check connectivity, if this works, you should be fine. Orders must be:

UCS # connection local-mgmt

X.x.x.x ping B (local-Mgmt) # < if="" you="" do="" not="" specify="" the="" amount="" of="" pings="" to="" send="" with="" the="" "count",="" the="" ping="" will="" be="" an="" extended="" ping="" (="" equivalent="" to =""> t)

Settings Call Home look quite good for me, but as far I know (IMHO) unusable discs are NOT reported by Call Home while a link down is definitely declared.

Remember that policies must not only be created, they must be turned on too; and also do not forget that the system will only send classified messages according to the level that you specified (warning) in the profile you created.

You can also use this document for troubleshooting more far away, like sending an "inventory of the system" and make sure that he knew.

http://www.Cisco.com/en/us/products/ps10280/products_tech_note09186a0080bef123.shtml#Topic1< see="" "troubleshooting="">

I hope this helps and if so, please note it.

-Kenny

Cisco support community is also present in Spanish:

https://supportforums.Cisco.com/community/Spanish/data_center

Tags: Cisco DataCenter

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