Import Camtasia 7 won't play in the AIR

I created a video in Camtasia training and registered for the Web (generates a folder with: HTML, SWF, MP3, etc.).

I have two methods for importing in RH8, but both methods give a video that does not play in the compiled output of AIR.  However, it plays when I generate WebHelp.  Anyone know what I am doing wrong?

Method 1 - import the SWF file

Method 2 - import the HTML code

1 generate a Camtasia training video.

2 - I import the HTML into a RH8 as a new topic.

3 - the movie displays correctly in the new topic and seen in "Preview".

4 - the movie will not play in the compiled AIR.  I see the photo of the placeholder, but will not play the video.

1 generate a Camtasia training video.

2 - I import the .swf in a RH8 subject using the Captivate button icon.

3 - the swf pays very well when I drag this inot IE and in my project "Preview".

4. the swf file will not play in the compiled AIR.  I see the photo of the placeholder, but will not play the video.

Hello

Note that the support contact and end bug reports are two totally different places.

Support goes to the area of outsourced support where they know how to help and they can't. They are notoriously slow to react and are reported as being far from helpful.

Bug reports find you in front of the Captivate development team. They say sometimes you workaronds proposed.

See you soon... Rick

Useful and practical links

Captivate wish form/Bug report form

Certified Adobe Captivate training

SorcerStone blog

Captivate eBooks

Tags: Adobe

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