Import from a Sony HDR-XR500V

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  Salvation TV,.

  Welcome to the community of Sony!

  We're sorry, but there is no way to change the configuration wireless from the camera to a different channel.

  If my post answered your question, please mark it as "accept as a Solution. Thanks_Mitch

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  2. what version of Windows operating system is installed on your computer?

  Refer to the steps in the following article and check if it helps.

  Transfer video to your computer: http://esupport.sony.com/US/perl/support-info.pl?&info_id=64&mdl=HDRHC3

  http://eSupport.Sony.com/us/p/support-info.pl?info_id=1192&MDL=HDRHC3

  http://eSupport.Sony.com/us/p/model-home.pl?MDL=HDRHC3&template_id=1&Region_ID=1&tab=HOWTO#/howtoTab

  Note: If the problem persists, I suggest you to post the same question in the Sony support community and check if it helps.

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