importing from a memory card

recently my part "import from camera" the importers photos in HP smart Media stopped allowing me click on it - and then I get the program HP Media Smart Photo main message does not - spent 3 hours on the phone with HP and no longer a solution - someone ' an able to help me? "" I can still use the import program "import from a folder" seems to be only "a device" is affected

Hello

1. don't you make changes to your computer before the problem?

2 are. what operating system you?

I suggest you try a system restore to the point that it worked very well.

http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore

If this is not enough, then you have to contact HP support again.

Tags: Windows

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