Importing video in Vista using the Panasonic PV-DV910 camcorder

I'm trying to import video from my camcorder in Vista using Windows Movie Maker and it gives me an error saying: "import video could not find a compatible digital camera...". "My camcorder is on, on the way to VCR, connected with a Firewire 800 ExpressCArd adapter. My computer sees the Firewire. I went through all the troubleshooting. I searched many Web sites. Some recommend a registry cleaning, I don't want to do another source. Can someone help me? Thank you!

Hello Mtkamom,

Thanks for posting on the Community Forums of Microsoft Vista.

You can follow the steps below and check if your camcorder is detected by the computer.

1. click on start
2. in the start search box type "devmgmt.msc" then press the Enter key.
3. in the Device Manager, check if you are able to see the "IEEE 1394 Bus host controller" and that it works correctly.

If this is the case, you can try a different cable or on another computer to make sure that the camcorder and the cables are good?

If this does not work you can pull out the card, remove the card Firewire Device Manager or uninstall it and put it in and reinstall. You can also try to temporarily disable any security software installed on the computer and try to check if your computer detects the camcorder.

Also, you can try to contact Panasonic to see if they have any updates on this issue or a new software to install on the computer.

It will be useful.

Thank you and best regards,

Srinivas
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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