Impossible to cancel Adobe Document Cloud per month subscription

Similar Questions

• Impossible to upgrade Adobe Document Cloud eSign (formerly Echosign) as a Global trial user

  I recently tried to upgrade my trial account and said that there is no record of my account on the email that I connect to echosign with base. Me confirmed by the sales manager in the Office in Salt Lake City for Adobe without any resolution. I tried to upgrade online in the dashboard, but the link invites me to contact the sales department. I contacted the support to echosign, which prompted me to create a adobe ID and ask the question via live chat. I did this and still no resolution.

  This forum is to discuss how the forums work... you need to contact Adobe

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Adobe Creative Cloud 12 month prepaid membership - loading and redeeming failure code said not be valid on the second attempt

  Adobe Creative Cloud 12 month prepaid membership - loading and redeeming failure code said not be valid on the second attempt?

  Suggestions please

  Redemption codes are good for one use.  Contact the Adobe Support directly for assistance with your purchase (if you bought through Adobe)

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• can I use this connection for Adobe Document Cloud?

  Can I use this connection for Adobe Document Cloud? If so, how do I enter this login screen?

  Hello

  What login?

  If you want to access the clouds, consult the following URL https://cloud.acrobat.com

  and connect you with your saved credentials Adobe.

  Concerning

  Sukrit diallo

• Adobe Document Cloud

  Hi, I just bought Adobe Document Cloud and because I'm based in Spain it has downloaded in Spanish. Is it possible that I can switch to English?

  Hi simons15706552,

  Open Acrobat DC, navigate to the Edit-> Preferences-> languages-> application set to "English" language

  Click OK to confirm the changes.

  Relaunch the application.

  Let me know how it goes.

  Kind regards
  Nicos

• I have purchase Adobe Creative Cloud 12 month prepaid plan. When I enter my code to redeem at the back it is said that his draw. I buy at Fry Electronics in Las Vegas, Nevada.

  I have purchase Adobe Creative Cloud 12 month prepaid plan. When I enter my code to redeem at the back it is said that his draw. I buy at Fry Electronics in Las Vegas, Nevada. How can I sole this problem?

  Please refer to: FAQ: How can I share my membership creative cloud?

• Adobe Document Cloud (clear recent files)

  Regarding Adobe Acrobat Reader DC, I can erase all recent files in my application mac & windows and even on my iPhone. However, when I click on the link to access the website of adobe document cloud, I can't find the option to clear my recent files. I am a new user, so if I simply don't see it please let me know.

  I like the cloud of the Document because it acts as a backup of all my paperworks and it gives easy access, as I have all the time on my phone, pc and mac. Thank you Adobe

  Hi bghmddj,

  Recent tab in Acrobat/Reader applications on mobile devices & system view recently viewed files, so its as a shortcut for easy access. If you disable recent files that your actual files are not deleted.

  Where as recent files on the cloud of the document are files stored on the cloud of document. If you delete the file recorded on the document cloud will get deleted.

  Let me know if you have any additional questions.

  Kind regards
  Nicos

• Hello.. I have adobe document cloud free 5 GB of storage. I added documents inside. But I don't see them in Adobe acrobat reader section of cloud for the DC document. I connected with the same ID

  Hello.. I have adobe document cloud free 5 GB of storage. I added documents inside. But I don't see them in Adobe acrobat reader section of cloud for the DC document. I connected with the same ID

  Document cloud does not work in some locations of Acrobat Reader. So I used this method.

• How to stop files being saved Adobe Document Cloud

  My company doesn't want forms to download Adobe Document Cloud

  On all, in Adobe Acrobat mobile devices (iPad, iPhone, etc.) and on Acrobat on Mac and PC, the sharing of files with the Document Adobe cloud is optional.

  For example, on my iPhone, I can click on a little icon of a device with a checkbox at the top of the screen, and there is an option to "turn Mobile Link Off.

  Even on Acrobat DC. Click home and at the bottom of the screen Mobile link has an on/off switch.

• Can I get Adobe Acrobat Pro 11 and Adobe Document Cloud Pro installed on the same computer?

  My office has recently obtained a license to Adobe Document Cloud Pro and wants me to test, look at the tools, etc. However, I am also responsible for the training and diagnosis with all personnel who use Adobe Acrobat Pro 11. For this reason, I need to access both. Is it possible to have both installed? If so, how?

  Thank you.

  Hi Ryan,

  It is highly recommended by Adobe to install software on the system, either 11 Pro from Adobe Acrobat or Adobe Acrobat DC Pro. Installation of Adobe Acrobat DC Pro will automatically remove the previous version.

  Kind regards

  Nicos

• Faced with Adobe Document Cloud account

  See my answer on the following questions: -.

  1. 1 are you facing problem with Adobe Document cloud E-Sign
     services?

  Answer:-Yes

  1. 2. How did you
     meet to solve the problem? Have what measures you taken?

  Answer:-step 1 I logged in Echo (https://bt.echosign.com/public/login)
  Page

  Step 2 register
  for the free trial version

  Step 3 completed
  Need details as advised.

  Step 4 has got one
  error

  1. 3. If you get an error message, please provide a
     screenshot of the message.

  Answer:-error screenshot:-it specifies no error.

  
  
  

  
  
  

  
  

  I'd be more that happy if could call me @ [number removed]
  

  I assume you work for BT BT. is already a customer and it is likely that your e-mail address is already in the BT account. Contact your internal BT ITsupport for assistance if you still have questions.

• Hi all. IAM using Adobe Document Cloud. After you save a PDF to that cloud, I am able to see my PC files. How to disable this? Is - it my PC files are also available through other PC to access with my Adobe ID? Please help me. Thank you

  Hi all. IAM using Adobe Document Cloud. After you save a PDF to that cloud, I am able to see my PC files as well with a navigation option. How to disable this? My PC files will also be available on other PCs to access with my Adobe ID? Please help me. Thanks in advance.

  Hi indi68632954,

  I can understand your concern & you need to worry about this, as the folders in your PC are not available on other PCs as this option is just to browse through files of the specific system you are working on as shown in the screenshot below.

  

  Only the files that have been uploaded to the cloud of Document will be available over the Internet using Adobe Document Cloud service during authentication of your Adobe ID & password.

  I hope this will answer your query.

  In the case where if you have any other question please let us know, we will be happy to help you.

  Kind regards

  Nicos

• Offer Adobe Creative Cloud 3 months says "series already redeemed.

  , I recently purchased a Wacom tablet, which included an offer for the full package of Adobe Creative cloud three months, which of course, I like to use. When I go to https://creative.adobe.com/redeem and fill in the serial number, I got Wacom I get the message that the code already has to be redeemed, which I have not yet. What to do?

  Hi JJ

  These codes are provided to Wacom so they can they deliver to their customers.  Please contact with me again and I'll also follow up with my contact at Wacom.

  Kind regards

  Bev

• Why am I not eligible for the discounted price of $29.99 per month subscription CS full?

  So if I am already a customer subscribed to the photography program Photoshop, why am I not eligible for the price reduced from $29.99 per month subscription (offer that ends may 29) complete CS?

  Terms and Conditions are the following:

  VOID WHERE PROHIBITED OR RESTRICTED BY LAW. Qualifying customers may buy a full subscription Adobe® Creative Cloud™, with an annual commitment for a discounted price. Offer valid for the purchase of an annual plan, which requires a 12 month contract. This offer is only available to clients who have a Creative Suite edition or individual product in one of the following versions (CS3.x, CS4, or CS5.x or CS6), and who buy directly from the Adobe Store or by calling a regional call center of Adobe. This offer is not available for education, OEM or volume licensing customers. Residents of the affected countries to embargo are not eligible. This offer is limited to 1 one 1 purchase a creative cloud full annual membership by customer. Offers subject to the laws and control laws in U.S. exports where the recipient resides. Offer cannot be assigned, traded, sold, transferred, or combined with any other discount or offer or exchanged for cash or other goods and services. The offer is valid until 29 may 2015 PT and may be changed without notice.

  In my view, it is of the affected line: "this offer is only available to customers who have a Creative Suite edition or individual product in one of the following versions (CS3.x, CS4, or CS5.x or CS6)...". »

  Maybe it's because my edition of Photoshop is CC 2014? Rather than a CS3, CS4 etc?

  No idea.

  Hello

  As you said, the offer is for customers who own a previous product of perpetual Creative Suite (CS3 - CS6) rather than a subscription.

  You can switch the plan of photography to full creative cloud for the normal price.

  Thank you

  Bev

• Paid to Muse per month subscription, but it's still the trial version...

  Paid to Muse per month subscription, but I can still see the trial counter to countdown, and I also have the option to purchase, I already did! What is going on?

  Hi Andreas,

  If you work on a Mac, it will leave you not change the hosts file in the folder etc.

  If the hosts file has input from adobe, then please copy the file to the desktop, and then remove the entries of Adobe.

  Once you have successfully updated the hosts file recopy the file etc.

  In case you find it difficult to follow these steps, please contact support for assistance: contact customer service

  Kind regards

  Akshay