Impossible to change the credit card for subscription of cloud
I'm coming to the change billing ok then get a message that there is a problem on the end of Adobe and try later. For the last 4 days.
Hi susnb59,
I hope that you have had to also tried different browsers such as Archcentury, which is the first step toward the resolution, then you can try to delete cookies & history of navigation.
If the problem persists, please inbox me the order number for which you want to change the billing details with your details, I can always go for you with the team concerned.
Kind regards
Baudier
Tags: Adobe
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While the forums are open 24/7 you can't contact Adobe support at any time
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Hi Villabolo,
We apologize for the inconvenience,
would call you or chat with our helpdesk
Contact no to our helpdesk: 1800-833-6687
To Chat please click on http://helpx.adobe.com/contact.html (the steps)
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Unfortunately there is no option to change credit card, paypal or vice versa.
If you want to change your payment information, you will need to cancel the subscription and buy a new subscription with a different payment option.
Cancellation:
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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or
Change account https://forums.adobe.com/thread/1465499 can help
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So what's the problem?
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Please contact the Support from Adobe on the Customer Contact
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Kind regards
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