I want to update my payment, change the credit card, but says EDIT PAYMENT INFORMATION ERROR several days ago and I can't pay
I took days to change my credit card, but I get the page has an error and have knowledge, but still can not afford and don't want to lose my products
Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
Tags: Adobe
Similar Questions
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There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?
I have enough in my account to use paypal, but not the credit card!
Need help!
HI Sandeskitr,
Unfortunately there is no option to change credit card, paypal or vice versa.
If you want to change your payment information, you will need to cancel the subscription and buy a new subscription with a different payment option.
Cancellation:
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
For plans:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Let us know if you need more information!
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Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I have Photoshop CS5.5, running Mac OS X 9.2. I want to update camera raw on the Help menu, but the download attempt always fails. What should I do? I have updated dreamweaver and flash, but the download fails for photoshop. U43M1D207 error code
You could try to download this update to camera raw 6.7 and see if it works:
http://www.Adobe.com/support/downloads/detail.jsp?ftpID=5602
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How can I change the credit card on my iPhone information is
I'm trying to change the credit card on my iPhone information SE. When I delete my old information, it is not delete it. I as soon as I go out and re-enter the information is back. Can someone tell me what I am missin.
Your answer lies here, change or delete your Apple ID - Apple Support payment informationhope this helps, good luck to you.
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Hi, when I buy an annual service by my credit card, after the first month, for the next can I change the credit card?
Hello
You can change the billing information anytime before the next renewal. Please see the link below on how to update the billing information.
Manage your creative cloud membership
Hope this will help you.
Kind regards
Hervé Khare
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Hi all
I need to change the credit card and cardholder of credit of our monthly plans... but I can't find any button billing.
can't find any support by adobe regarding billing issues.
anyone of you could help me?
Thank you
Inga
Change in the information of credit card to join creative cloud
(1) connect to creative.adobe.com.
2) click on the manage my subscription.
(3) to change my billing information
For the invoice
(1) connect to adobe.com
(2) go to my orders and select the order number, print the invoice here
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How can I change the credit card for auto-pay information?
How can I change the credit card for auto-pay information?
for creative cloud: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html
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My the purchase is Creative Cloud is a ° 16034007400 at the date of renewal there are problems with the credit card, but the deposit was paid to January. Up to now I can not use the program or one of its components without Adobe me any explanation on why I can not use.
Why not allow Use Adobe Creative Cloud?: Contact support from adobe for hourly pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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We must CHANGE our credit card for future payments and it does not change it on the line.
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Change the credit card on Pay Pal payment option: not so fast!
I have been informed by cat care client Adobe tonight that if you are currently subscribed creative cloud you can not change your payment option credit card with Pay Pal without cancel your subscription and get a new one. Can someone please explain to me why I have to jump through hoops to Adobe for an option which should be a simple change in their payment system?
PayPal is a third party making the payment on the account of the customer, the credit card payment is directly through the Bank.
The payment system are strictly regulated in virtue of planned policies & guidelines. It cannot be changed.
Care credit may be changed.
Concerning
Stéphane
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Hello, this is Rita of the Germany.
I use CC for 1 year. Know I have to change my credit card information. I logged on, went to ABO & PRODUCTS, but there is no pick-up abo. Wat can I do not know?Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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Hello
I have a CC month for Muse subscription ending in August 2015. I missed the last two payments (December 2014 & January 2015) because the credit card, I got the file has been exceeded and I forgot to renew it. Yesterday I updated the credit card, I was charged for January 2015, but my Muse subscription has not been renewed. Can you please help?
Thank you
Polly Leitao
Hello Polly,
for a better explanation: Please try to find members of the staff of Adobe. Here are some links
https://forums.Adobe.com/message/7026062#7026062
https://forums.Adobe.com/message/7068993#7068993
https://forums.Adobe.com/thread/1664231?SR=stream&ru=1545406
where officials have tried to help in many cases (not really relevant to your problem). I got to know some (others) as very useful.
You can get more and feel free to ask the help of a personal message.
Hans-Günter
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cannot change the credit card information
Hi, I can not change my credit card information in the adobe account.
There is always an error message on the indicated billing address. (billing address can not been checked) but the billing address is correct.
So what's the problem?
Kind regards
Please contact the Support from Adobe on the Customer Contact
Hope this will help you.
Kind regards
Hervé Khare
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If I buy Adobe Creative cloud with 1-year commitment, can later change the credit card?
I have a new credit card in about a month. Can I buy now and change my credit card later (because now I have a credit card from one of my friends)... Or is - this better if I wait for the new credit card to make the purchase?
I already finished the trial period and I need to have access to Adobe CC as soon as POSSIBLE.
Thank you.Https://helpx.adobe.com/utilities/credit-card.html of the credit card can help
or
Change account https://forums.adobe.com/thread/1465499 can help
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