Impossible to do a series of recovery for the new cell G6-1369 disk.

Have tried to make a game of the drive on the new DVD recovery and also a new stick of memory of 32 GB. It goes through the process-Prepared disk-copy the image - then gets halfway through checking disc and stops with the following message. (That we know of errors in the creation of recovery media please try again) Have tried now four times that takes absolutely ages but still get the same message. Ideas please!

Hello

I would call HP (the telephone number can be found on the corresponding link below) and explain that the Recovery Media Creator is unable to create a viable set of recovery disks and ask them to send you a set of free replacement.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: Notebooks

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