Impossible to download other programs Cloud

Hi I am currently using cloud on a windows computer. When I try to download a new program, this box appears:Capture.PNG

Would be great if someone could help with this. See you soon

HI Marybattlebury,

Thanks for sharing the information, I would ask contact you IT Department and request admin. Administrator Privileges re-establishes the permission issues and I hope that you would be able to install the application.

I would also recommend to go through this link:troubleshoot Adobe Creative cloud download, install and update issues.

Thank you.

Tags: Adobe

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    22/04/16 13:03:29:187. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Build Version - 9.0.0.267

    22/04/16 13:03:29:199. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Exploitation forest verbosity level set to 4

    22/04/16 13:03:29:199. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Initialization of application starts looking for command line arguments

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    22/04/16 13:03:29:268. [INFO] |  | USS | PDApp | PDApp.AppletManager |  |  | 16069. Retrieving the PIM API...

    22/04/16 13:03:29:276. [INFO] |  | USS | PIM | PIM |  |  | 16069. Build Version - 9.0.0.267

    22/04/16 13:03:29:276. [INFO] |  | USS | PIM | PIM |  |  | 16069. Exploitation forest verbosity level set to 4

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    22/04/16 13:03:29:297. [INFO] |  | USS | PIM | PIM |  |  | 16069. Schema version current db installation 1.

    22/04/16 13:03:29:297. [INFO] |  | USS | PIM | PIM |  |  | 16069. SUCCESS created Tables.

    22/04/16 13:03:29:297. [INFO] |  | USS | PIM | PIM |  |  | 16069. PIM database is Up To Date.

    22/04/16 13:03:29:297. [INFO] |  | USS | PDApp | PDApp.AppletManager |  |  | 16069. Getting data from the database Applet applet

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    22/04/16 13:03:29:320. [INFO] |  | USS | PIM | PIM |  |  | 16069. Instance FREE PIM...

    22/04/16 13:03:29:320. [INFO] |  | USS | PDApp | PDApp.AppletManager |  |  | 16069. Registering the cmdlets...

    22/04/16 13:03:29:378. [INFO] |  | USS | PDApp | PDApp.AppletManager |  |  | 16069. Switcher Applet to load library: / Library/Application Support/Adobe/OOBE/PDApp/core/switcher/LWA_UI.dylib

    22/04/16 13:03:29:421. [INFO] |  | USS | ProvSwitcher | ProvSwitcher |  |  | 16069. Build Version - 9.0.0.267

    22/04/16 13:03:29:421. [INFO] |  | USS | ProvSwitcher | ProvSwitcher |  |  | 16069. Exploitation forest verbosity level set to 4

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    22/04/16 13:03:29:455. [INFO] |  | USS | ProvSwitcher | ProvSwitcher |  |  | 16069. Cannot retrieve license file xml amtLib LEID. The LEID pilot relief

    22/04/16 13:03:29:457. [INFO] |  | USS | ProvSwitcher | ProvSwitcher |  |  | 16069. Subsequently given LEID for the commutation of the applet version: V7 {} AcrobatCont-12-Mac-GM

    22/04/16 13:03:29:458. [WARNING] |  | USS | ProvSwitcher | ProvSwitcher |  |  | 16069. Failed to retrieve the amtLib xml file AppSerialNumber. Impossible to verify for the ProductInfo maps!

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    22/04/16 13:03:29:459. [ERROR] |  | USS | ProvSwitcher | ProvSwitcher |  |  | 16069. Serial number received empty, returning false

    22/04/16 13:03:29:459. [ERROR] |  | USS | ProvSwitcher | ProvSwitcher |  |  | 16069. Product not run under subscription

    22/04/16 13:03:29:459. [INFO] |  | USS | ProvSwitcher | ProvSwitcher |  |  | 16069. Detected override identifier: V7

    22/04/16 13:03:29:459. [INFO] |  | USS | ProvSwitcher | ProvSwitcher |  |  | 16069. Detected override identifier: V7

    22/04/16 13:03:29:459. [INFO] |  | USS | ProvSwitcher | ProvSwitcher |  |  | 16069. Detected override identifier: V7

    22/04/16 13:03:29:459. [INFO] |  | USS | ProvSwitcher | ProvSwitcher |  |  | 16069. Do not update the appletID applet version: LWA_UI appletVersion: 3.0

    22/04/16 13:03:29:460. [WARNING] |  | USS | PDApp | PDApp.AppletManager |  |  | 16069. Could not get the information switching applet... The answer is: 8

    22/04/16 13:03:29:460. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Workflow deployment unidentified...

    22/04/16 13:03:29:460. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. No workflow deployment no PDApp being run if the new instance is allowed to use...

    22/04/16 13:03:29:477. [INFO] |  | USS | PDApp | PDApp.WindowManager |  |  | 16069. Initializing WindowManager native

    22/04/16 13:03:29:477. [INFO] |  | USS | PDApp | PDApp.MessageQuequeManager |  |  | 16069. Head of queue initialized message...

    22/04/16 13:03:29:477. [INFO] |  | USS | PDApp | PDApp.AsyncMsgProcessor |  |  | 16069. Initialized AsyncMsgProcessor...

    22/04/16 13:03:29:477. [INFO] |  | USS | PDApp | PDApp.AsyncMsgProcessor |  |  | 16069. AsyncMsgProcessor Message Queue initialized...

    22/04/16 13:03:29:477. [INFO] |  | USS | PDApp | PDApp.ExternalGateway |  |  | 16069. Initialized ExternalGateway...

    22/04/16 13:03:29:478. [INFO] |  | USS | PDApp | PDApp.ExternalGateway |  |  | 16069. Initialized NativeCommandHandler...

    22/04/16 13:03:29:478. [INFO] |  | USS | PDApp | PDApp.ExternalGateway |  |  | 16069. Initialized NativePlatformHandler...

    22/04/16 13:03:29:539. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Notification record to listen to messages from another forum

    22/04/16 13:03:29:616. [INFO] |  | USS | PDApp | PDApp.WindowManager |  |  | 16069. Creating APEWindow...

    22/04/16 13:03:29:616. [INFO] |  | USS | PDApp | PDApp.WindowManager |  |  | 16069. Creating instance of window

    22/04/16 13:03:29:616. [INFO] |  | USS | PDApp | PDApp.WindowManager |  |  | 16069. Check appletID and appletVersion given to CommandLineOptions

    22/04/16 13:03:29:660. [INFO] |  | USS | PDApp | PDApp.WindowManager |  |  | 16069. Creating instance of APE scene

    22/04/16 13:03:30:494. [INFO] |  | USS | PDApp | PDApp.WindowManager |  |  | 16069. Main SWF loading with Path and args - / Library/Application Support/Adobe/OOBE/PDApp

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    22/04/16 13:03:31:268. [INFO] |  | USS | PDApp | PDApp.ExternalGateway |  |  | 16069. MessageHandler initialized...

    22/04/16 13:03:31:278. [INFO] |  | USS | PDApp | PDApp.StartupCommand |  |  | 16069. Exploitation forest verbosity level is set to INFO

    22/04/16 13:03:31:278. [INFO] |  | USS | PDApp | PDApp.StartupCommand |  |  | 16069. Treatment of the boot command

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    22/04/16 13:03:31:291. [INFO] |  | USS | PDApp | PDAPP. MainDisplayMediator |  |  | 16069. The search for the applet with exact version for the ID: LWA_UI

    22/04/16 13:03:31:296. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading applet: LWA_UI Version = 3.0

    22/04/16 13:03:31:348. [INFO] |  | USS | PDApp | PDApp.ZStringLoader |  |  | 16069. Es_ES PDAPP SWF - to - locale game

    22/04/16 13:03:31:350. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 0 on 1796845

    22/04/16 13:03:31:422. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading of the 65536 on 1796845 progress

    22/04/16 13:03:31:424. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 131072 on 1796845

    22/04/16 13:03:31:425. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 196608 on 1796845

    22/04/16 13:03:31:426. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 262144 on 1796845

    22/04/16 13:03:31:428. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 327680 1796845

    22/04/16 13:03:31:431. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1796845 393216

    22/04/16 13:03:31:434. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 458752 on 1796845

    22/04/16 13:03:31:475. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress on 1796845 524288

    22/04/16 13:03:31:477. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 589824 1796845

    22/04/16 13:03:31:480. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 655360 on 1796845

    22/04/16 13:03:31:482. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1796845 720896

    22/04/16 13:03:31:484. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 786432 on 1796845

    22/04/16 13:03:31:486. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1796845 851968

    22/04/16 13:03:31:509. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 917504 1796845

    22/04/16 13:03:31:511. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1796845 983040

    22/04/16 13:03:31:514. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress on 1796845 1048576

    22/04/16 13:03:31:516. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Progress 1796845 1114112 loading

    22/04/16 13:03:31:518. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1796845 1179648

    22/04/16 13:03:31:520. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Progress 1796845 1245184 loading

    22/04/16 13:03:31:522. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1310720 1796845

    22/04/16 13:03:31:542. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1796845 1376256

    22/04/16 13:03:31:543. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1796845 1441792

    22/04/16 13:03:31:545. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1796845 1507328

    22/04/16 13:03:31:547. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1796845 1572864

    22/04/16 13:03:31:548. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1796845 1638400

    22/04/16 13:03:31:550. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1703936 1796845

    22/04/16 13:03:31:552. [INFO] |  | USS | PDApp | PDAPP. AppletManager |  |  | 16069. Loading progress 1769472 1796845

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    22/04/16 13:03:31:954. [INFO] |  | USS | PDApp | ZStringLoader |  |  | 16069. Try to load ZString to local favorite - es_ES

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    22/04/16 13:03:32:034. [INFO] |  | USS | PDApp | PDApp.AppletManager |  |  | 16069. Loading Applet - LWA_Native for WindowID - 1

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    22/04/16 13:03:32:114. [INFO] |  | USS | PDApp | P7Flex.AMTLibProxy |  |  | 16069. Path of the AMT of license does not exist, replace path relief AMT App path.

    22/04/16 13:03:32:120. [INFO] |  | USS | PDApp | ProvCommon.ZStringLoader |  |  | 16069. Parameter set regional applet-es_ES

    22/04/16 13:03:32:123. [INFO] |  | USS | PDApp | ProvCommon.CheckForStageEnvironmentCommand |  |  | 16069. The verses in the stage production environment audit.

    22/04/16 13:03:32:129. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_openSession

    22/04/16 13:03:32:129. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. pwa_openSession the Session key: 393C8914-FED2-4987-8F7C-96BD1B4C2D1F

    22/04/16 13:03:32:362. [INFO] |  | USS | OPM | OPM |  |  | 16069. Build Version - 9.0.0.222

    22/04/16 13:03:32:362. [INFO] |  | USS | OPM | OPM |  |  | 16069. Exploitation forest verbosity level set to 4

    22/04/16 13:03:32:364. [INFO] |  | USS | OPM | OPM |  |  | 16069. Cannot set default attributes for the file: / Users/edición/Library/Application Support/Adobe/OOBE/opm.db error: 1

    22/04/16 13:03:32:393. [INFO] |  | USS | OPM | OPM |  |  | 16069. The schema version and the version compatibility of the schema are identical or superior to the current

    22/04/16 13:03:32:393. [INFO] |  | USS | OPM | OPM |  |  | 16069. _opm_handle_OPDReturnedStatus called with opdStatus like: 0

    22/04/16 13:03:32:393. [INFO] |  | USS | OPM | OPM |  |  | 16069. No record found for the fields in opm_getValueForKey

    22/04/16 13:03:32:393. [INFO] |  | USS | OPM | OPM |  |  | 16069. Released the OPM refrence successfully at opm_freeLibRef

    22/04/16 13:03:32:395. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_openSession

    22/04/16 13:03:32:396. [INFO] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. Fact PWASession, the session key - opening 393C8914-FED2-4987-8F7C-96BD1B4C2D1F

    22/04/16 13:03:32:398. [INFO] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. getEndpointsByname...

    22/04/16 13:03:32:410. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_getEndPointsByName

    22/04/16 13:03:32:417. [INFO] |  | USS | LWANative | OPM |  |  | 16069. Product: This version of product is for GM

    22/04/16 13:03:32:429. [ERROR] |  | USS | LWANative | OPM |  |  | 16069. URL empty from dispatchlib

    22/04/16 13:03:32:429. [INFO] |  | USS | LWANative | OPM |  |  | 16069. URL-recoveries for LEID-GM

    22/04/16 13:03:32:429. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_getEndPointsByName

    22/04/16 13:03:32:430. [INFO] |  | USS | PDApp | ProvCommon.CheckForStageEnvironmentCommand |  |  | 16069. Production environment detected from dispatchtable

    22/04/16 13:03:32:432. [INFO] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. Closing PWASession: Commit 393C8914-FED2-4987-8F7C-96BD1B4C2D1F: false

    22/04/16 13:03:32:436. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_closeSession

    22/04/16 13:03:32:603. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_closeSession

    22/04/16 13:03:32:608. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_openSession

    22/04/16 13:03:32:609. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. pwa_openSession the Session key: 0584F0C5-A1C7-4F3C-BB02-CDDACB5EC7D8

    22/04/16 13:03:32:612. [INFO] |  | USS | OPM | OPM |  |  | 16069. Build Version - 9.0.0.222

    22/04/16 13:03:32:612. [INFO] |  | USS | OPM | OPM |  |  | 16069. Exploitation forest verbosity level set to 4

    22/04/16 13:03:32:612. [INFO] |  | USS | OPM | OPM |  |  | 16069. Cannot set default attributes for the file: / Users/edición/Library/Application Support/Adobe/OOBE/opm.db error: 1

    22/04/16 13:03:32:612. [INFO] |  | USS | OPM | OPM |  |  | 16069. The schema version and the version compatibility of the schema are identical or superior to the current

    22/04/16 13:03:32:612. [INFO] |  | USS | OPM | OPM |  |  | 16069. _opm_handle_OPDReturnedStatus called with opdStatus like: 0

    22/04/16 13:03:32:612. [INFO] |  | USS | OPM | OPM |  |  | 16069. No record found for the fields in opm_getValueForKey

    22/04/16 13:03:32:613. [INFO] |  | USS | OPM | OPM |  |  | 16069. Released the OPM refrence successfully at opm_freeLibRef

    22/04/16 13:03:32:613. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_openSession

    22/04/16 13:03:32:622. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_setAppXMLData

    22/04/16 13:03:32:623. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_setAppXMLData

    22/04/16 13:03:32:624. [INFO] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. Fact PWASession, the session key - opening 0584F0C5-A1C7-4F3C-BB02-CDDACB5EC7D8

    22/04/16 13:03:32:625. [INFO] |  | USS | PDApp | P7Flex.ProvisioningNativeApplet |  |  | 16069. Running checkWorkflowType...

    22/04/16 13:03:32:629. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_checkWFType

    22/04/16 13:03:32:780. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. EU language null in PVPL. Adding ALL

    22/04/16 13:03:32:781. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. EU language null in PVPL. Adding ALL

    22/04/16 13:03:32:781. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. EU language null in PVPL. Adding ALL

    22/04/16 13:03:32:781. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. EU language null in PVPL. Adding ALL

    22/04/16 13:03:32:782. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_checkWFType

    22/04/16 13:03:32:786. [INFO] |  | USS | PDApp | P7Flex.AppStartupCommand |  |  | 16069. Screen reader seems to be inactive. EnableEEP false parameter

    22/04/16 13:03:32:792. [INFO] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. getEndpointsByname...

    22/04/16 13:03:32:796. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_getEndPointsByName

    22/04/16 13:03:32:797. [INFO] |  | USS | LWANative | OPM |  |  | 16069. Product: This version of product is for GM

    22/04/16 13:03:32:798. [INFO] |  | USS | LWANative | OPM |  |  | 16069. Extract URL -https://na1r.services.adobe.com/account/amfgateway2 for LEID-V7 {} AcrobatCont-12-Mac-GM

    22/04/16 13:03:32:798. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_getEndPointsByName

    22/04/16 13:03:32:799. [INFO] |  | USS | PDApp | P7Flex.AppStartupCommand |  |  | 16069. Endpoint Analytics: https://na1r.services.adobe.com/account/amfgateway2

    22/04/16 13:03:32:801. [INFO] |  | USS | PDApp | P7Flex.AMTLibProxy |  |  | 16069. Path of the AMT of license does not exist, replace path relief AMT App path.

    22/04/16 13:03:32:801. [INFO] |  | USS | PDApp | P7Flex.AppStartupCommand |  |  | 16069. Treatment of StartupCommand

    22/04/16 13:03:32:802. [INFO] |  | USS | PDApp | P7Flex.StartWorkflowCommand |  |  | 16069. Start the processing of StartWorkflowCommand, detected workflow: EULA

    22/04/16 13:03:32:804. [INFO] |  | USS | PDApp | Provisioning.ScreenNavigationCommand |  |  | 16069. Display screen: SCREEN_EULA

    22/04/16 13:03:32:806. [INFO] |  | USS | PDApp | AAMShared.DynamicViewMediator |  |  | 16069. With screenID projection screen: SCREEN_EULA

    22/04/16 13:03:32:810. [INFO] |  | USS | PDApp | P7Flex.ProvisioningNativeApplet |  |  | 16069. Retrieving list EULA language...

    22/04/16 13:03:32:814. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_getEULALocaleList

    22/04/16 13:03:32:814. [WARNING] |  | USS | LWANative | P7Native |  |  | 16069. Error in mdbOpenSessionNoCreate 8

    22/04/16 13:03:32:814. [ERROR] |  | USS | LWANative | P7Native |  |  | 16069. Cannot create media DB session.

    22/04/16 13:03:32:815. [WARNING] |  | USS | LWANative | P7Native |  |  | 16069. Error in mdbOpenSessionNoCreate 8

    22/04/16 13:03:32:815. [ERROR] |  | USS | LWANative | P7Native |  |  | 16069. Cannot create media DB session.

    22/04/16 13:03:32:834. [INFO] |  | USS | PDApp | P7Flex.ProvisioningNativeApplet |  |  | 16069. Made fetch list of languge EULA.

    22/04/16 13:03:32:841. [INFO] |  | USS | PDApp | P7Flex.ProvisioningNativeApplet |  |  | 16069. Get the EULA for locale - es_ES

    22/04/16 13:03:32:845. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_getEULA

    22/04/16 13:03:33:062. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_openSession

    22/04/16 13:03:33:062. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. pwa_openSession the Session key: 0D8EBB84-DEED-42D6-BE34-759233794432

    22/04/16 13:03:33:064. [INFO] |  | USS | OPM | OPM |  |  | 16069. Build Version - 9.0.0.222

    22/04/16 13:03:33:064. [INFO] |  | USS | OPM | OPM |  |  | 16069. Exploitation forest verbosity level set to 4

    22/04/16 13:03:33:064. [INFO] |  | USS | OPM | OPM |  |  | 16069. Cannot set default attributes for the file: / Users/edición/Library/Application Support/Adobe/OOBE/opm.db error: 1

    22/04/16 13:03:33:065. [INFO] |  | USS | OPM | OPM |  |  | 16069. The schema version and the version compatibility of the schema are identical or superior to the current

    22/04/16 13:03:33:065. [INFO] |  | USS | OPM | OPM |  |  | 16069. _opm_handle_OPDReturnedStatus called with opdStatus like: 0

    22/04/16 13:03:33:065. [INFO] |  | USS | OPM | OPM |  |  | 16069. No record found for the fields in opm_getValueForKey

    22/04/16 13:03:33:065. [INFO] |  | USS | OPM | OPM |  |  | 16069. Released the OPM refrence successfully at opm_freeLibRef

    22/04/16 13:03:33:065. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_openSession

    22/04/16 13:03:33:071. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_setAppXMLData

    22/04/16 13:03:33:073. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_setAppXMLData

    22/04/16 13:03:33:073. [INFO] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. Fact PWASession, the session key - opening 0D8EBB84-DEED-42D6-BE34-759233794432

    22/04/16 13:03:33:078. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_getEULAVerXml

    22/04/16 13:03:33:078. [FATAL] |  | USS | LWANative | Native-Utils |  |  | 16069. GetDataFromFile. File/Library/Application Support / Adobe / Acrobat AMT/Legal/eulaver.xml DC does not exist.

    22/04/16 13:03:33:078. [ERROR] |  | USS | PDApp | P7Flex.ProvisioningNativeApplet |  |  | 16069. Unable to get the result tag everything to get eulaVerXml. Response received: < error > error getting EULA xml version < / error >

    22/04/16 13:03:33:080. [WARNING] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. EulaVerXml Invalid argument when running getProductLine

    22/04/16 13:03:33:084. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_getProductLine

    22/04/16 13:03:33:285. [INFO] |  | USS | PDApp | P7Flex.CheckProxySettingsCommand |  |  | 16069. Checking the proxy settings...

    22/04/16 13:03:33:457. [INFO] |  | USS | PDApp | com.adobe.aam.shared.view.mediator.compositeComponent.ScreenEulaMediator |  |  | 16069. onRegister

    22/04/16 13:03:33:458. [INFO] |  | USS | PDApp | com.adobe.aam.shared.view.mediator.compositeComponent.ScreenBaseMediator |  |  | 16069. onRegister

    22/04/16 13:03:33:459. [INFO] |  | USS | PDApp | com.adobe.aam.shared.view.mediator.component.ContentFooterMediatorC8C8C2D9 - DB09 - 5 81-5743 - 3DA39D520708 |  |  | 16069. onRegister

    22/04/16 13:03:34:018. [INFO] |  | USS | PDApp | P7Flex.CheckProxySettingsCommand |  |  | 16069. Authentication Proxy check the status: 200

    22/04/16 13:03:37:986. [INFO] |  | USS | PDApp | com.adobe.aam.shared.view.mediator.compositeComponent.ScreenEulaMediator |  |  | 16069. handleNotification: ComponentNotification.SHAREDFOOTERPRIMARYCLICK

    22/04/16 13:03:37:987. [INFO] |  | USS | PDApp | P7Flex.SetEULAOnlineCommand |  |  | 16069. Online EULA setting

    22/04/16 13:03:37:989. [INFO] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. Definition Online EULA for locale - es_ES

    22/04/16 13:03:37:990. [WARNING] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. AccessToken Invalid argument when running setEULAOnline

    22/04/16 13:03:37:995. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_setEULAOnline

    22/04/16 13:03:37:996. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_setEULAOnline

    22/04/16 13:03:37:997. [INFO] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. Definition of contract of license for locale - es_ES

    22/04/16 13:03:38:001. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_setLicenseAgreementInformation

    22/04/16 13:03:38:003. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_setLicenseAgreementInformation

    22/04/16 13:03:38:004. [INFO] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. Closing PWASession: 0D8EBB84-DEED-42D6-BE34-759233794432 Commit: true

    22/04/16 13:03:38:007. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_closeSession

    22/04/16 13:03:38:013. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_closeSession

    22/04/16 13:03:38:013. [INFO] |  | USS | PDApp | ProvisioningNativeAppletBase |  |  | 16069. Closing PWASession: Commit 0584F0C5-A1C7-4F3C-BB02-CDDACB5EC7D8: false

    22/04/16 13:03:38:017. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_closeSession

    22/04/16 13:03:38:020. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. End: pwa_closeSession

    22/04/16 13:03:38:021. [INFO] |  | USS | PDApp | P7Flex.QuitCommand |  |  | 16069. Stop workflow with launchApp: true

    22/04/16 13:03:38:023. [INFO] |  | USS | PDApp | P7Flex.ProvisioningNativeApplet |  |  | 16069. Show LaunchApplication path - Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat

    22/04/16 13:03:38:026. [INFO] |  | USS | LWANative | P7Native |  |  | 16069. Start: pwa_launchApplication

    22/04/16 13:03:38:150. [INFO] |  | USS | PDApp | PDApp.AppletManager |  |  | 16069. UN-loading Applet - LWA_Native for the ID of the window - 1

    22/04/16 13:03:38:150. [INFO] |  | USS | PDApp | PDApp.ExternalGateway |  |  | 16069. Download the function finalize the applet ID - LWA_Native

    22/04/16 13:03:38:151. [INFO] |  | USS | PDApp | PDApp.HostMessageHandler |  |  | 16069. Force received a narrow window message

    22/04/16 13:03:38:152. [INFO] |  | USS | PDApp | PDApp.HostMessageHandler |  |  | 16069. Native message is sent

    22/04/16 13:03:38:153. [INFO] |  | USS | PDApp | PDApp.WindowManager |  |  | 16069. Destroy the window with ID - 1

    22/04/16 13:03:38:153. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Last destroyed window. Quiting request as an event (async)...

    22/04/16 13:03:38:215. [INFO] |  | USS | PDApp | PDApp.WindowManager |  |  | 16069. DestroyAllAPEWindow failed, EPA window counter is reset by destroying all APEWindow

    22/04/16 13:03:38:215. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Terminal MessageQueueManager

    22/04/16 13:03:38:215. [INFO] |  | USS | PDApp | PDApp.AsyncMsgProcessor |  |  | 16069. Closing the AsyncMsgProcessor message queue

    22/04/16 13:03:38:215. [INFO] |  | USS | PDApp | PDApp.AsyncMsgProcessor |  |  | 16069. Terminal AsyncMsgProcessor

    22/04/16 13:03:38:215. [INFO] |  | USS | PDApp | PDApp.MessageQuequeManager |  |  | 16069. Messages queue manager destroyed

    22/04/16 13:03:38:215. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Closing the WindowManager

    22/04/16 13:03:38:216. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Terminal NativeCommandHandler

    22/04/16 13:03:38:216. [INFO] |  | USS | PDApp | PDApp.ExternalGateway |  |  | 16069. NativeCommandHandler destroyed

    22/04/16 13:03:38:216. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Terminal NativePlatformHandler

    22/04/16 13:03:38:216. [INFO] |  | USS | PDApp | PDApp.ExternalGateway |  |  | 16069. NativePlatformHandler destroyed

    22/04/16 13:03:38:216. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Terminal ExternalGateway

    22/04/16 13:03:38:216. [INFO] |  | USS | PDApp | PDApp.ExternalGateway |  |  | 16069. ExternalGateway destroyed

    22/04/16 13:03:38:216. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Terminal ETSWrapper

    22/04/16 13:03:38:216. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Closing of the EPAS

    22/04/16 13:03:38:216. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Release all acquired locks

    22/04/16 13:03:38:216. [INFO] |  | USS | PDApp | PDApp |  |  | 16069. Quiting Application

    22/04/16 13:03:38:218. [INFO] |  | USS | PDApp | PDApp.WindowManager |  |  | 16069. Initializing WindowManager native

    22/04/16 13:03:38:218. [WARNING] |  | USS | PDApp | PDApp.WindowManager |  |  | 16069. Impossible to DestroyAPEWindow. Not found in the list window.

    22/04/16 13:03:39:680. [INFO] |  | USS | IMSLib | IMSLib |  |  | 16183 | Build Version - 9.0.1.32

    22/04/16 13:03:39:680. [INFO] |  | USS | IMSLib | IMSLib |  |  | 16183 | Exploitation forest verbosity level set to 4

    22/04/16 13:03:39:681. [INFO] |  | USS | IMSLib | IMSLib |  |  | 16183 | Create an IMSLib instance with product Version...

    22/04/16 13:03:39:682. [INFO] |  | USS | OPM | OPM |  |  | 16183 | Build Version - 9.0.1.32

    22/04/16 13:03:39:682. [INFO] |  | USS | OPM | OPM |  |  | 16183 | Exploitation forest verbosity level set to 4

    22/04/16 13:03:39:683. [INFO] |  | USS | OPM | OPM |  |  | 16183 | Cannot set default attributes for the file: / Users/edición/Library/Application Support/Adobe/OOBE/opm.db error: 1

    22/04/16 13:03:39:687. [INFO] |  | USS | OPM | OPM |  |  | 16183 | The schema version and the version compatibility of the schema are identical or superior to the current

    22/04/16 13:03:39:688. [INFO] |  | USS | OPM | IMSLibHelper |  |  | 16183 | Allocation of OPMWrapper succeeded

    22/04/16 13:03:39:688. [INFO] |  | USS | OPM | IMSLib |  |  | 16183 | This version of product is for GM

    22/04/16 13:03:39:690. [INFO] |  | USS | OPM | IMSLib |  |  | 16183 | URL removed: dispatchlib https://ims-prod06.adobelogin.com

    22/04/16 13:03:39:690. [INFO] |  | USS | OPM | IMSLib |  |  | 16183 | Created the instance of IMSLib with LEID:V7 {} AcrobatCont-12-Mac-GM and endpoint:https://ims-prod06.adobelogin.com

    22/04/16 13:03:39:690. [INFO] |  | USS | OPM | OPM |  |  | 16183 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

    22/04/16 13:03:39:690. [INFO] |  | USS | OPM | OPM |  |  | 16183 | No record found for the fields in opm_getValueForKey

    22/04/16 13:03:39:690. [INFO] |  | USS | OPM | IMSLib_OPMWrapper |  |  | 16183 | Failed to get key value in OPMGetValueForKey area: OOBE subdomain: ProxyCredentials key: ProxyUsername

    22/04/16 13:03:39:690. [INFO] |  | USS | OPM | IMSLibHelper |  |  | 16183 | Cannot get the local db user name in getProxyCredentialsFromLocalStore proxy

    22/04/16 13:03:39:690. [INFO] |  | USS | OPM | IMSLib |  |  | 16183 | Get failed proxy to store information while creating the instance IMSLib Ex...

    22/04/16 13:03:39:690. [INFO] |  | USS | OPM | IMSLib |  |  | 16183 | Running IMS_registerClientToGroup...

    22/04/16 13:03:39:691. [INFO] |  | USS | OPM | OPM |  |  | 16183 | Running opm_getRecords...

    22/04/16 13:03:39:691. [INFO] |  | USS | OPM | OPM |  |  | 16183 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

    22/04/16 13:03:39:691. [INFO] |  | USS | OPM | OPM |  |  | 16183 | No record found for the fields in opm_getRecords

    22/04/16 13:03:39:691. [WARNING] |  | USS | OPM | IMSLib_OPMWrapper |  |  | 16183 | Has failed to get the list of keys in OPMGetKeyList

    22/04/16 13:03:39:691. [WARNING] |  | USS | OPM | IMSLibHelper |  |  | 16183 | Has failed to bring the Group of buddy list to getBuddyClients

    22/04/16 13:03:39:691. [INFO] |  | USS | OPM | OPM |  |  | 16183 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

    22/04/16 13:03:39:691. [INFO] |  | USS | OPM | OPM |  |  | 16183 | No record found for the fields in opm_getValueForKey

    22/04/16 13:03:39:691. [INFO] |  | USS | OPM | IMSLib_OPMWrapper |  |  | 16183 | A failed by obtaining the key value in the subdomain: BuddyGroup area: IMSLib OPMGetValueForKey key: 0

    22/04/16 13:03:39:691. [WARNING] |  | USS | OPM | OPM |  |  | 16183 | Error is impossible not executeGeneralSQLQuery. error: 8 errorMsg: attempt to write a readonly database

    22/04/16 13:03:39:691. [WARNING] |  | USS | OPM | OPM |  |  | 16183 | SQL Query could not INSERT or REPLACE INTO opm_data (domain, subdomain, key, value) VALUES ('IMSLib', 'BuddyGroup', '0',' B89DAD9768CBD37B5BC084DA691263AD31892FAE67512C51341973C8D4C78 B60").

    22/04/16 13:03:39:691. [INFO] |  | USS | OPM | OPM |  |  | 16183 | Permission problem while setting the value of database

    22/04/16 13:03:39:692. [INFO] |  | USS | OPM | OPM |  |  | 16183 | Deleted the file opm.db with now recreate one with incorrect permissions default permissions

    22/04/16 13:03:39:693. [INFO] |  | USS | OPM | OPM |  |  | 16183 | _opm_handle_OPDReturnedStatus called with opdStatus as: 11

    22/04/16 13:03:39:693. [INFO] |  | USS | OPM | OPM |  |  | 16183 | OPM.DB successfully updated for the fields domain: subdomain IMSLib: BuddyGroup key: 0 to opm_setValueForKey

    22/04/16 13:03:39:693. [INFO] |  | USS | OPM | OPM |  |  | 16183 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

    22/04/16 13:03:39:693. [INFO] |  | USS | OPM | OPM |  |  | 16183 | No record found for the fields in opm_getValueForKey

    22/04/16 13:03:39:693. [INFO] |  | USS | OPM | IMSLib_OPMWrapper |  |  | 16183 | A failed by obtaining the key value in the subdomain: CSServiceMap key: AdobeAcrobat6 of OPMGetValueForKey area: IMSLib

    22/04/16 13:03:39:693. [WARNING] |  | USS | OPM | IMSLibHelper |  |  | 16183 | Failed to retrieve user id default for the service, while fetchDefaultUserGUIDForClientID of treatment

    22/04/16 13:03:39:693. [INFO] |  | USS | OPM | IMSLib |  |  | 16183 | No overlap of the DUKE entry - fetchDefaultUserGUIDForClientID failed in IMS_registerClientToGroup

    22/04/16 13:03:49:061. [INFO] |  | USS | OPM | IMSLib |  |  | 16144 | Running fetchDefaultUserInfoForClientId...

    22/04/16 13:03:49:061. [INFO] |  | USS | OPM | OPM |  |  | 16144 | _opm_handle_OPDReturnedStatus called with opdStatus like: 0

    22/04/16 13:03:49:061. [INFO] |  | USS | OPM | OPM |  |  | 16144 | No record found for the fields in opm_getValueForKey

    22/04/16 13:03:49:061. [INFO] |  | USS | OPM | IMSLib_OPMWrapper |  |  | 16144 | A failed by obtaining the key value in the subdomain: CSServiceMap key: AdobeAcrobat6 of OPMGetValueForKey area: IMSLib

    22/04/16 13:03:49:061. [WARNING] |  | USS | OPM | IMSLibHelper |  |  | 16144 | Failed to retrieve user id default for the service, while fetchDefaultUserGUIDForClientID of treatment

    22/04/16 13:03:49:061. [INFO] |  | USS | OPM | IMSLib |  |  | 16144 | Unable to get the default user for clientId in fetchDefaultUserInfoForClientId...

    22/04/16 13:03:49:094. [INFO] |  | USS | OPM | IMSLib |  |  | 16144 | Running releaseData...

    22/04/16 13:03:55:526. [INFO] |  | USS | OPM | OPM |  |  | 16377. Build Version - 9.0.0.222

    22/04/16 13:03:55:526. [INFO] |  | USS | OPM | OPM |  |  | 16377. Exploitation forest verbosity level set to 4

    22/04/16 13:03:55:568. [INFO] |  | USS | OPM | OPM |  |  | 16377. The schema version and the version compatibility of the schema are identical or superior to the current

    22/04/16 13:03:55:568. [INFO] |  | USS | OPM | OPM |  |  | 16377. _opm_handle_OPDReturnedStatus called with opdStatus like: 0

    22/04/16 13:03:55:568. [INFO] |  | USS | OPM | OPM |  |  | 16377. No record found for the fields in opm_getValueForKey

    22/04/16 13:03:55:568. [INFO] |  | USS | OPM | OPM |  |  | 16377. _opm_handle_OPDReturnedStatus called with opdStatus like: 0

    22/04/16 13:03:55:568. [INFO] |  | USS | OPM | OPM |  |  | 16377. No record found for the fields in opm_getValueForKey

    22/04/16 13:03:55:569. [INFO] |  | USS | OPM | OPM |  |  | 16377. Released the OPM refrence successfully at opm_freeLibRef

    22/04/16 13:03:55:572. [INFO] |  | USS | OPM | OPM |  |  | 16377. Build Version - 9.0.0.222

    22/04/16 13:03:55:572. [INFO] |  | USS | OPM | OPM |  |  | 16377. Exploitation forest verbosity level set to 4

    22/04/16 13:03:55:572. [INFO] |  | USS | OPM | OPM |  |  | 16377. The schema version and the version compatibility of the schema are identical or superior to the current

    22/04/16 13:03:55:572. [INFO] |  | USS | OPM | OPM |  |  | 16377. _opm_handle_OPDReturnedStatus called with opdStatus like: 0

    22/04/16 13:03:55:572. [INFO] |  | USS | OPM | OPM |  |  | 16377. No record found for the fields in opm_getValueForKey

    22/04/16 13:03:55:572. [INFO] |  | USS | OPM | OPM |  |  | 16377. Released the OPM refrence successfully at opm_freeLibRef

    Then... May I ask if anyone has a tip or idea on what can that I do next? Whatever it is will be very appreciated!

    Thank you much in advance. I hodoring keep me waiting...

    All the best,

    uninstall any cc that is not already installed.

    clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

    Restart your computer

    Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

    using cc app to install your programs of cc.

    If this fails, post a screenshot of the error message (or the problem you see, for example, a tab Virgin apps in the app cc) and we can try and fix this problem.

    or you can bypass the cc desktop application if you follow the 7 steps, you can download directly here: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

    If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.

    the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

    failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.

  • I continue to download the Evaluation Version of creative programs Cloud

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    Download/install the desktop application, connect and install applications subscription.
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    Creative cloud to desktop
    https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

    Sign out, sign in | Creative office cloud app
    http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

    Help of activation & deactivation
    https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

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    http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  • I'm unable to download the creative cloud and sub programs i.e. photoshop, illustrator.  Please help as soon as possible.

    I really need this question an answer as soon as possible.  I have a due lesson.  I just signed up for the monthly student and teacher, and I'm unable to download the creative cloud and other programs.  The address bar is just sitting there.  I use AOL as my browser.  Help, please.

    Try links below:

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  • I downloaded installer creative cloud and that you have installed, but the application is not the case for is on my computer, nor will be any Adobe programs start download from the download page.

    I just bought my monthly plan for above programs and I am trying to download Adobe Creative Cloud as well as all other programs, but after downloading the adobe creative cloud and installation, the application installer is not where. Programs such as photoshop and indesign will not begin even download from the download page, even though it says "program download".

    Uninstall anything cc which is installed, clean (use the CC cleaning tool to solve installation problems |) CC, CS3 - CS6), and then reinstall the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe

    Use the desktop application to install your other programs of cc.

  • Have Windows 7 running on Parallels Desktop with a Mac. Get "setup.exe is not a valid Win32 application" when trying to download a program with Windows Explorer. I can download from these sites with Vista and XP with other computers.

    Have Windows 7 running on Parallels Desktop with a Mac. Get "setup.exe is not a valid Win32 application" when trying to download a program with Windows Explorer. I can download from these sites with Vista and XP with other computers. Now, I can't download the programs that are supposed to solve the problem! including FoxFire

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    Adobe.com

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    Vista - open file - security warning
    http://www.Vistax64.com/Vista-security/125044-open-file-security-warning.html

    How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista
    http://support.Microsoft.com/kb/936212/#appliesTo

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    http://support.Microsoft.com/default.aspx/KB/929135

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    Try running ChkDsk to check your drive for errors. Right click on your drive icon / properties / tools / error checking.  Try first by checking do not each box (that it will run in read-only mode) to see if it reports any problems file or hard drive.  If so, restart it by checking both boxes and restart to allow him to attempt to fix any problems found.

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    Malwarebytes' Anti-Malware
    http://www.Malwarebytes.org/MBAM.php

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    http://SUPERAntiSpyware.com/

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