Impossible to get a signature key

I submitted an application in February before it was necessary to have a signature key. I have received since the conformation that I get the device.

After the obligation to sign the app, I applied for the signing key.

I did not receive the key, and I have not heard from them since curious. Anyone had this happen?

It is quite common that email will be filed in a folder spam or something like that, so check that first. Since you're not too busy, I would apply just to a new at the moment.

Maybe try to send to an email address different this time and if you still don't get one in a support ticket.

Tags: BlackBerry Developers

Similar Questions

  • Tecra A11 - impossible to get the FN keys to run on Win 7

    I had to do a fresh install of Windows 7 on my Tecra A11.

    Everything works fine but I find that I really really miss the ability to activate the trackpad turn off and turn on the wireless and turn off.

    I'm guessing that the only way to do it would be to reinstall this program that connects the FN key for the numbered function keys.

    I don't know what to call it so I don't know what to look for. I want to be careful and not to install more that I need.

    Y at - it program or how I can get this resettled function?

    Thank you

    Susan

    p.s. This forum very well, I found how to turn the touchpad off when a mouse is installed, but if I don't have a mouse attached and it's off, I'm in a mess :)

    Hello

    The FN keys are controlled by VAP (value added package) and the Support of Flash memory card utility.
    Install the VAP first and check if the FN keys work. If it will not work then you should also try the Flash Cards Support utility to get this FN buttons working.
    Flash memory card Support is located in Satellite L500 or other subsequent series

    Welcome them

  • Impossible to get PRTSCR DEL + keys to work on the Satellite A100

    I have the Satellite A100 - 232 PSAA2E. Bought in Greece... If some of the keys have a second role - for Greek letters. Especially not a problem.

    However... I can't get led (top-right) to work and same (3buttons on the left led) the print. Is there a setting to change or is there another way to remove and print screen?

    Your ad is somewhat confusing. Satellite A100 is pretty old laptop so I do not understand how you have this problem now.

    Everything was ok in the past?

    As far as I know you can change the keyboard input language, but this has nothing to do with DEL or PRINT key features.

  • Impossible to get a recovery key

    Hi, I just reinstalled Firefox on my smartphone, trying to sync it with my office, but without success. She asks me the recovery key, but I don't have it. Tried troubleshooting on Web site of Firefox, but it does not help. Help, please!

    You can only generate a new key for synchronization when you are connected to the sync server and which requires to enter the correct name and the password for the sync account.

  • Sticker is worn off laptop so impossible to get the product key for Windows 7

    Original title: what is this windows - x 15-54456

    I bought a laptop and dispelled sticker a lot so that it remains a key and windows code

    It's just the number that defines the product chain just, either OEM, retail, Volume Licensing.

    If the COA sticker is damaged, your options include the use of the recovery partition to reinstall Windows 7, which exonerates the need to use the product key on the COA sticker:

    New computers coming often pre-installed with Windows 7 have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.

    If your recovery partition is not available or damaged, you must contact the manufacturer of your computer, and request that a defined recovery disk you can use to reinstall Windows 7. They could practice a small shipping and handling.

    ------------------------------------

    This is how the recovery partition is available for the most popular brands

    For Dell, press CTRL + F11 directly after switching on the device

    For HP, press F11 directly after switching on the device

    For Toshiba, press and hold "0" BEFORE and during the power upward

    For Acer, press and hold ALT + F10, as soon as you see the logo

    For Asus, press F9, as soon as you see the Asus logo.

    Advent, restart your computer. Then, press F10 repeatedly until the message "Starting system recovery"

  • Cannot get the Fn keys to work after installing Windows 7

    I have completed the installation of Windows 7, but impossible to get the Fn keys to work. I found and installed the 'flash cards' which seems to do a similar thing, but want the good Fn button as well.

    Anyone know who the drivers for it?

    Thank you
    Tim.

    Hello Tim

    How you installed flash cards?
    As far as I know, it must be part of the package of added value.
    You have installed Vista VAP on Win7?

  • . CSK recovered, .p12 and .db signature keys but will not restore. (error:-56)

    I could get my signature keys deleted from the hard drive, but when I select to restore, or place them in the research in motion folder I get the error "error loading certificate: toDerInputStream rejects the tag type - 56.

    Where can I find the code for this?

    If the BlackBerry ID token is here (bbidtoken.csk) then the signing tools will use.  If it is not related to your signing keys earlier, it will cause the BlackBerry World error you mention.

    The developer certificate (author.p12) can be replaced without affecting the "scale" of your application.

    The main files, you must restore are barsigner.csk and barsigner.db.  The .db file is text, so you can open it with a text editor and search for corruption.  So here's what I recommend (keep a backup copy of any file modified below).

    1. Create a new developer (author.p12) certificate in Momentics by going into the Preferences, BlackBerry, signature window, create a certificate.
    2. Remove your BlackBerry ID token (bbidtoken.csk)
    3. Check the barsigner.db for corruption.
    4. Try to connect.

    If the signature is successful replace the token BlackBerry ID and link your old keys to your BlackBerry ID account

  • How to get code signing keys without filling the field "company"?

    When you use RIM "Sensitive APIs" I am aware that I should get the signature keys and was directed to: https://www.blackberry.com/SignedKeys/

    When you enter information for my keys the field "Company" is required.

    This is why I'm a bit confused (questions below):

    * How the company is associated with these keys?
    * What happens if I change companies after obtaining the keys?
    * Is that my current employer, so I work? (ie: McDonald's, Burger King)
    * What happens if I am a student?
    * Can I create a company just to get the keys?
    * What happens if I put unemployment in the area of the company?
    * What happens if I set the self-employed in the field of the company?

    I have a job with a company (which is a good thing these days), but at home and as a software engineer and passionate about mobile I just began to develop blackberry applications and I wanted access to these very important APIs.

    Thank you.

    Carl

    Put independent Consultant or put your name. RIM expects you to work for a sort of cabinet when filling out the information, but if you're a solo developer so it makes sense to be put your name or a counselor, since you are the company of one of these two.

  • Do I need to click on the element secure when you ask for the signature key

    My application uses the uri to access to feed several api and location, and I want to get a signature key and test on real mobile deveice. What I have to click that.
    I also demand access to the course element (what is?) »

    or should I leave it.

    Thank you.

    You simply check this box if your application requires access to the built-in secure element of NFC on BlackBerry OS 7.x and lower.  Usually, if you don't know what it is, you need not.

  • WebWorks & ripple: package & sign: cannot sign the application - could not find signature keys

    Hello

    I am developing a prototype for my company using ripple and Webworks.

    If I package it without signing my BB returns an error "must sign this."

    If I try to sign, I get an error "cannot sign the application - could not find signature keys.

    Somewhere on the net, I realized that I am required to buy RIM signing keys, is this true?

    Is it possible to have temporary keys for testing purposes?

    Thank you

    Roberto.

    Signing keys are free and available here

    https://www.BlackBerry.com/SignedKeys/Codesigning.html

  • Cannot connect widget - unable to find signature keys

    About 1 year ago, I installed Eclipse and plugin BB to develop java applications of BB. I had bought and installed signature keys and was able to sign the apps very well at the time.

    Then, I want to write a 'widget' using the new (for me) web plugin for eclipse. The only way I could get that work was by installing the all-in-one "BlackBerry Web plug-in in Eclipse" (the package that has the correct version of eclipse plugin extension). The only problem is that I can't sign widgets.

    So, in summary, I have two versions of Eclipse on my computer:

    1. a version with the blackberry java plug-in for making java applications (that I could sign)

    2. the version with the blackberry widget plugin to make apps widget (I can not sign)

    The error I get from the BlackBerry Web/Widget to eclipse version when I try to sign my widget is:

    Cannot connect widget - unable to find signature keys

    Do I need to import the key somehow (wherever they are) of the old version of Eclipse for the 'new' or perhaps reinstall?

    Or even buy them?

    Note: I still have the original files of .csi 3 If this is useful

    Any help on this would be greatly appreciated...

    Thank you for your response. I had sent dev support and received the following response (which is essentially the same thing you said):

    Please contact BlackBerry Application Development Support.

    When you install your signing keys, first they are only registered with a JDE 1. Specifically, most recently installed JDE on your machine. Following these steps, you should be able to activate the privileges of your signature for all d located on your computer:

    (1) locate your signing keys by searching your computer for sigtool.db. You can find several files of sigtool.db, but you are looking for the sigtool.db that, if opened with a text editor, you see references to all three signatories (RBB, RRT and CPR) as follows:

    #The file of database containing information to request signatures.
    #[DATE]
    RBB = [CLIENT_ID] http\: / /www.rim.net/Websigner/servlet/BBApps
    RRT = [CLIENT_ID] http\: / /www.rim.net/Websigner/servlet/Runtime
    CPR = [CLIENT_ID] http\: / /www.rim.net/Websigner/servlet/CryptoRIM

    You can find this file, go to the next step if we can deliver a set of replacement of signature keys, free of charge.

    (2) COPY the 4 following four files in the same folder as you find the sigtool.db file in:
    -sigtool.db
    -sigtool.set (if this file does not exist, it is good to ignore it).
    -sigtool.csk
    -SignatureTool.jar

    (3) If you are using Eclipse 3.5.1 or more, there is a shared folder where you can PASTE your signature files, by default:
    C:\Program Files\Eclipse\plugins\net.rim.ejde\vmTools

    If the vmTools folder does not exist, you will need to PASTE the 4 four files for each component pack individually, by default:
    C:\Program Files\Eclipse\plugins\net.rim.ejde.componentpackx.x.x_x.x.x.x\components\bin (where x.x.x_x.x.x.x is the version of the component Pack.)

    If you use BlackBerry JDE, please note that there is no shared folder. You will need to associate each individual JDE with the privileges of your signature and PASTE the files in each associated BIN folder:
    C:\Program Research In Motion\BlackBerry JDE x.x.x\bin (being the JDE version x.x.x.)

    Finally, if you are using BlackBerry Widgets, you can PASTE the files in the next BIN folder, by default:
    C:\Program search in Motion\BlackBerry Widget Packager\bin

    By copying the files of four 4 and sticking them in the BIN of your d files, you copy your signature to these can thus privileges. Please note that this approach will allow the privileges of signature for all on a 1 d machine, but will not work for d on other machines; signature keys cannot be installed on 1 machine.

    If you have any questions about the process described above, feel free to contact me.

    Kind regards

    Erik
    Software engineering analyst
    Application development support
    Research In Motion Limited
    [email protected]
    http://www.BlackBerry.com/developers

    Well, it turns out that I had no sigtool. [something]... I wrote and they sent me another set of keys as promised.

  • Module is trying to access a secure API - the reinstallation of Signature keys...

    Hello

    ATER, a problem that I have to reinstall my eclipse + jde plugin, as a result of this relocation, I also need to ask new .csi file in order to resinstall also Signature keys.

    After receiving 3 new csi files, signature keys has been successfully installed.

    Now, I have no problem when I run a ' build and sign Blackberry Widget Project ", that I get every time that a" SUCCESS BUILDING "result.»

    The problem is when I execute the widget on a real device, after the launch of the application whenever I get a "Module to access a secure API attempts" then the request has failed.

    Feature: Storm 2 9529 worm 5.0.0.306 (platform)

    For your information before my new installtion of the eclipse + JDE widget built with previous keys and the previous eclipse running on the same device that above.

    I did not change my source code, I try just to check if the application still running with the new keys and the new Eclipse + JDE.

    Does anyone have an idea what's wrong?

    Looks like you need another set of files of csi.

    Before installing your new keys delete all files sigtool.csk, sigtool.db and sigtool.set on your PC.  This will clear your previous code signing keys.

    So be sure to install each of the 3 csi files in the mansion even to make sure that all are installed in the same development tool.

  • Multiple signature keys, one machine

    Should I work on an application with a partner, we share the same signature keys? Or if two keys can be associated with an application?

    I asked this before @BlackBerryDev and it was the answer I received: "every developer should have their own keys. "Memoirs App World should ideally use a separate key only for this purpose ^ RS.

    But...

    1. How can I manage multiple signature keys on my dev environment? If I have my own personal touches, but want to use separate to sign the application for presentation, how can I do?

    2. If my partner never test code on a simulator (with a token of debugging) without a signature key, should they even just get a key?

    You can activate the keys as needed. Just make backups of these two keys (window-> Preferences-> BlackBerry-> signature click backup key), and you can switch them in restoring the desired key. In addition, make two developer certificates and switch if necessary by clicking on the Select Certificate button. Keep in mind, when you select wanted key, you must delete any form of chips listed to debug another developer, because sometimes the IDE get confused and sign app with info from another token of developer debugging if it exists.

  • Installation of Signature keys

    I had three files for signature keys, that I applied.  I followed the instructions; below but I can never get to step 8.  After step 7, a dialog box opens for what .cod of opening?  Clues?

    BlackBerry JDE plugin for Eclipse users:

    (1) save all 3 .csi files in the same directory (each of them will be sent in a separate message).
    (2) start Eclipse.
    3) click on the BlackBerry menu and select install Signature keys.
    (4) select one of the 3 .csi files in step 1, and click Open.
    5) click 'Yes' to create a new key pair file.
    (6) type a password for your private key of at least 8 characters, and then type it again to confirm. It's your private key password that protects your private key. Do not forget this password you will be asked for that every attempt to time signature or a signature key is installed.
    (7) move your mouse to generate date for a new private key.
    (8) in the PIN registration"field, type the identification number you provided on the order of signature keys form.
    (9) private key password, enter the password created in step 6.
    10) click on registry.
    (11) click on leave.
    (12) repeat this process for the other csi files.

    Well... had works via BlackBerry JDE plugin for Eclipse to save the keys and then the appropriate files in the bin directory of the Widget plugin for Eclipse.  And everything worked.

  • IPS is impossible to pass the signature

    MY client pointed out that IPS modular is impossible to pass the signature in the ASA5510, there already purchase the license.

    Can I upgrade the IOS ASA or do something else?

    What is the formal process to solve this problem?

    the error is as below:

    Cannot upgrade the software on the sensor.

    -This upgrade must be installed on a sensor with 4 engine version

    The currently installed version of engine is 1.

    SLPG-BOH-AIP # show version

    Application partition:

    Cisco Intrusion Prevention System, Version 7.0000 E1

    Host:

    Domain keys key1.0

    Definition of signature:

    Update of the signature S302.0 2007-09-17

    Virus update V1.2 2005-11-24

    OS version: 2.4.26 - IDS-smp-bigphys

    Platform: ASA-SSM-10

    Serial number: JAB09410434

    License expires on: 26-Sep-2011 UTC

    Sensor time is 192 days.

    With the help of 609878016 of 1054670848 memory available bytes (57% of use)

    system is using 17.4 M off 29,0 M bytes of disk space available (60% of use)

    the application data uses 45.0 M 166,8 M bytes of disk space available (28% off

    its use)

    start using 35.2 M off 68.6 M bytes of disk space available (54% of use)

    MainApp to Z-2007_SEP_26_11_54 (press release) 2007-09-26 T 12: 09:32 - 0500 Ru

    nning

    AnalysisEngine-Z-2007_SEP_26_11_54 (press release) 2007-09-26 T 12: 09:32 - 0500 Ru

    nning

    2007_SEP_26_11_54-Z-CLI (release) 2007-09-26 T 12: 09:32 - 0500

    Upgrade history:

    IPS - K9 - 5.1 - 7 - E1 10:24:03 UTC Friday, August 5, 2011

    Version 1.1 - 7, E1 0000 recovery partition

    SLPG-BOH-AIP #.

    You must upgrade the IPS module to the latest version first before that you can update the signature. The current version of 7.0000 E1 software is very old, and the latest available version is now 7.0.5a (E4). E1 engine is very old and is not compatible with the signature that runs on the E4 engine.

    Here are the release notes for 7.0.5a (E4):

    http://www.Cisco.com/Web/software/282549758/50172/IPS-7_0-5A-E4_readme.txt

    You need to upgrade the module running at least version 5.1 (6) E3 before you can upgrade to 7.0.5a (E4).

    Once the IPS module has been upgraded to version 7.0.5a (E4), you can update to the latest signature.

    I hope this helps.

Maybe you are looking for

  • Google Earth

    I can't open Google Earth. Error message indicates DirectX mode not picked up and to download DirectX 9 .0c. I downloaded 9.0 c but I still get the same error message. I ran the DirectX Diagnostic tool: no problems found. I restarted the computer and

  • Sansa clip + does not see the audio books I have loaded

    I got my Sansa Clip MP3 player + for two years and it works very well, so far.  I only use it for audio books.  Recently, I reformatted the player and loaded new books in.  When I went to read, the audio books folder was empty.  I have connected the

  • How to use the testers on the BlackBerry provider Portal

    Hi all It's a good idea to test your applications before releasing. How can we properly use characteristic of testers on the BlackBerry vendor Portal? Cannot find a help doc. Any information appreciated.

  • Windows 7 desktop icons move after reboot

    Hello world! This is the first time in my life (and I am 41) ask your question like this, windows product but I am already desperate with this annoying icon problem, and I consider myself an advanced PC user. I like to organize my desktop icons (and

  • Battery blackBerry Smartphones on paper painted

    Hi, can someone please help me.  I have a battery icon on my home screen/screen background showing me my battery life. It's on the same bar that you receive notification of BBM or email etc. Can someone please tell me how I can remove this icon? Than