Impossible to get prompt cmd, Task Manager or download Defender

Somehow, grandson stop Windows Defender and downloaded fake virus program as well as viruses.  I was able to use Windows security essentials to kill the virus but now cannot prompt cmd of access, the Task Manager, download the new Windows Defender or start already installed Defender.  Get message at startup of Windows cannot find the file "appbasecab.exe" in the Application Data folder.  Help

Let's see here...

Method 1 will not help you.
Method 2 will not help you.

Here is what will help you to:

Looks like your system is still suffering from malware and I doubt that any Microsoft product will correct - you need of the best weapons for this one.

Here's a little test you can run and then some recommendations to scan:

Some malicious software is aware of the methods you're most likely to use to find and remove it (Task Manager, System Restore, command prompt, Internet, Google, etc.)

The malware does not allows you to use things like the Task Manager to find and remove, so it prevents them from becoming a process running on the system and the process will not start or the process will be completed as soon as it is launched.

The malware is happier when he let you think you need to use system restore, a repair install or reinstall your XP from scratch to fix your system when none of this is necessary.

You can fool the malware (and then fix it).

Assuming that your Windows is installed on your drive C, using Windows Explorer, navigate to the folder c:\windows\system32 and locate taskmgr.exe.

Copy the taskmgr.exe file and rename the copy something malicious software will not recognize.  I like to call the copy:

c:\windows\system32\jose.exe

Double-click on jose.exe and see if the Windows Task Manager window opens now.

The problem is the malware won't let the taskmgr.exe a running process, but he does not know jose.exe as a running process in order to thwart you all (I have a feeling that he will well a day on jose.exe).

Will not 'fix' your task manager, but at least you will know whether or not the Task Manager mechanism works (taskmgr.exe still not start properly).  If you try to remove some malware and the need to use the Task Manager, you can simply launch jose.exe (double-click) instead, but will be still infected your system.

Usually, there are a few other things that also don't work you would like to know later, so I recommend you do this:

Reduce the risk of malware by running some scans.

Download, install, update and do a full scan with these free malware detection programs can solve any problems:

Malwarebytes (MMFA): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

It can be uninstalled later if you wish.

The scans by operating clean, restart, test your task manager and we can repair any other pending issues.

If things look good, you can delete the c:\windows\system32\jose.exe file.

Tags: Windows

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