Impossible to image license #79706804

I can download the pre-release without no problem, but when I try to license image I get the following message:

Error - we're sorry, but an error has occurred. If you do not receive an e-mail confirmation of payment in the next few minutes, try again or contact customer support.

This is compatible with Safari and Firefox, if I start from the CC library or the browser and has not resolved after 24 hours of trying. There is also no email never generated as much as I can say.

Is there a solution? My client like the photo, but I'm now right up against the deadline to get the hi-res in the file.

Thank you

Hello Kent,

I'm sorry for the frustrating experience that it has been. Please contact customer service for assistance.

EBQ

Tags: Adobe Stock

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