Similar Questions

• Impossible to install Acrobat Pro XI on Mac

  Hello, I've recently upgraded from Acrobat Pro 9 to XI (Mac version) and failed to install.

  When I first installed Acrobat Pro version 9, I was running an earlier version of Mac OS X (I think it's Snow Leopard), but since then have updated my OS periodically and now spin El Capitan 10.11.5. Recently, I bought a license for Acrobat Pro XI and been affected by errors. Before attempting installation, I uninstalled my machine using the uninstall program Adobe version 9.

  After the first failure, I found I was able to launch Acrobat Pro, but not all the features worked.

  I have ran the Adobe Unistaller, rebooted, tried installing again, had the same fault message and once again found I could launch Acrobat Pro, but did not have all the features

  Yet once, I ran Adobe Unistaller, rebooted, this time in the recovery Partition where I ran disk utility and performed first aid on Macintosh HD, as well as on the physical disk. I can't say that that first aid is no. In earlier versions of Mac OS X, disk utility included functions such as the Partition of repair, repair disk permissions, etc., but now all these functions are missing and replaced with a single function called first aid.

  After that, I rebooted into OS X, again ran the installer, once again got an installation message failed.

  What can I do now? Is there that a saved Setup log file somewhere that I can read and publish? Is there any other information that I can provide to shoot evil?

  My computer is a MacBook Pro 13 "mid-2009 with 8 GB of RAM.

  Hi davidb66287241,

  I apologize for the inconvenience caused to you.

  You can try to install Acrobat using root user, visit this user account activation link root Mac: activation and using the user 'root' on OS X - Apple support

  Also, try to delete this file: /Library/Preferences/com.adobe.PDFAdminSettings.plist and try to install Acrobat XI as a root user.

  Let me know the results.

  Thank you

  Shivam

• Impossible to install Acrobat Pro XI through CC

  Whenever I try to install Acrobat Pro 11 ends after 51% saying "the older version of Acrobat 11 Pro cannot be deleted. Well, there is no earlier version, is to not install this software before, even if I already had Acrobat X on the machine that I uninstalled before. There are remnants of the old installation? If so, how can I get my own PC so XI will install? And: Yes, I already tried installing via "as Administrator" with the same negative results.

  In addition, dear Adobe developers, the error message '7' is far from useful ("42" would be more acceptable )

  Error codes

  • Exit code: 7
  • Payload installation MSI failed with the error: 1603
  • Payload of third party installer AcroPro.msi failed with exit code: 1603

  System: Win 7 Ultimate 64 bit

  Concerning

  Heiko

  P. S.: I found the installation of the program itself (acropro.msi) and it started. This is the error it produces:

  

  Hi Ja-a-Weiss-Ich,

  Please use the Acrobat ( http://labs.adobe.com/downloads/acrobatcleaner.html ) cleaning tool to remove all / all the remains of Acrobat on your machine.

  To exit Code 7, you can consult the following KB Docs:

  http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.

  Please see the problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 - cs5.html for more information on how to review your Setup logs

• Error installing Acrobat Pro DC on Windows 7 installation: "cannot be installed on this operating system. Why not? [was: I bought acrobat pro DC]

  .., the disc will not be installed, my pc has windows 7. I tried calling ADOBE there is no support for this product $400 +. Amazon said to talk to them, but I can't.  Is there a way to get in touch with them.

  Hi Andreai0401,

  Please check and confirm that all system requirements are met: system requirements | Adobe Acrobat Pro DC, Acrobat Standard DC

  If it still does not work, click here to contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to buy the product ) before accessing the link above*.

  Select the exact options indicated below in the capture to get support of screen options:

  

  
  

  Click here to learn What are my options contact?

  
  

  Let us know if that helps.
  

  
  

• Impossible to install Acrobat Pro

  A few months ago, I am the creator of Cloud 1 month free trial, and I downloaded a bunch of applications: Acrobat Pro, ID, PS, Dw.

  This morning, I bought the 1 year subscription, but when I try to launch Acrobat Pro, it says that my membersip of the cloud trial has expired. So I uninstalled it, but Adobe Application Manager has always said that it is "installed". And he gave me the same message for other applications as well: "Installed", but I could not run without getting this error.

  So, I unsintalled ID from my computer and re-installed in the App Manager. Then I was able to run and I can use it, no problem; I can also use Dw and Psalm but for Acrobat X Pro, it is said that it is "installed", so I can't download it (or use it as I uninstalled it).

  I restarted my computer, but to no avail.

  I'm on a Mac, OS 10.6.8.

  Everyone knows what is happening?

  
  Thank you.

  René

  OK, I fixed it.

  The target of the navigation/Applications/Utilities/Adobe installers.

  And in the "Adobe Installers" folder the Acrobat X Pro is still listed. I double clicked it and it uninstalled again, and now it is correctly listed in the "uninstalled" App Manager

  Everything is good.

• Impossible to install Acrobat Pro XI for Mac

  Error message is "unable to install as operating system is running on a case-sensitive volume"

  I have a Mac Pro, OS 10.8

  It's new. Never had a problem with any other software installation.

  Help?

  
  Thank you!

  Adobe products do not support the version of the directory system Apple case-sensitive. You must use the traditional system of case-insensitive directory.

• Our tech tried to install the product to a college and was denied - Adobe Acrobat Pro DC for Windows - student and teacher

  Our tech tried to install two 2 licenses of Adobe Acrobat Pro DC for Windows - student and teacher of a private college in Yonkers - on two different machines.  He had been denied.  We have the keys.

  The College is indeed a ' private university or college "and not the right to this software?
  
  According to the academic policy of Adobe page:
  http://www.adobe.com/education/educators/how-to-buy-eligibility.edu.html?

  "To be eligible for a discount, you must be one of the following numbers:
  • Faculty or staff - employee by an accredited primary or secondary school, public or private university or college, school district or School Board (including Emeritus professors) *.
  • The teacher to a student attending home - defined by the regulations of State homeschooling. "
  
  "* Accredited schools are those that are approved by an association recognized by the U.S. Department of Education / State Board of Education or Canadian and provincial education departments and teach as their main objective." In the United States, these associations include: Middle States Association of Colleges and schools, North Central Association of universities and schools, Western Association of Schools and colleges, Southern Association of Colleges and schools, New England Association of Schools and colleges, the Association of accredited of the Northwest schools. »

  
  

  Thank you.
  

  Request student/teacher discount

  http://www.Adobe.com/go/edu_verify_ecomm_us

• How can I download and install adobe Acrobat Pro DC (English Windows)

  How can I download and install adobe Acrobat Pro DC (English Windows)

  You can download at the bottom of the link:

  Download Adobe Acrobat products. Standard, Pro | DC, XI, X

• How to install adobe acrobat pro XI in windows?

  How to install adobe acrobat pro XI in windows?

  Hi Adhanie

  Download the free trial version at the bottom of the link: http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=us

  You can use it for 30 days...

  If you have the serial number, use it to activate it

• Adobe Acrobat Pro DC 2015 Windows student & Teacher Edition 1 user

  About two weeks ago, I bought Adobe Acrobat Pro DC 2015 Windows student & Teacher Edition 1 user of the digital production team Dell software partner. I still have to download the software because I have questions and they cannot (or refuses) to answer.
  

  In my initial email to Dell software partner digital production team. I asked the two questions and gave them some background.

  My background: I have two computers running. My old laptop using Microsoft Vista while my new HP desktop running Windows 10. Here are the details: link to the FAQ in the Center Dell download the following question appears under the Questions common header: "can I use the Dell Download Manager to create a backup CD/DVD? Response to this question is: "If you use the Vista operating system, the answer is Yes." My question is: can I download and install 'Adobe Acrobat Pro DC 2015 Windows student & Teacher Edition 1 user' using my old laptop Vista, backup to CD/DVD and recovery and use this backup to CD/DVD to install the program on my new HP running Windows 10 desktop?

  Question: The above situation works in reverse? I.e. can I download and install "Adobe Acrobat Pro DC 2015 student & Teacher Edition 1 Windows user" using my new desktop computer HP running Windows 10 and making a backup CD/DVD and recovery and use this backup to CD/DVD to install the program on my old laptop which uses Windows Vista?

  Your help is definitely appreciated.

  Hi robert444z,

  Please be informed that Acrobat DC is compatible on Windows 7 and later (system requirements for Adobe Acrobat Pro DC, Acrobat Standard DC ).

  So, you won't be able to install it on Windows Vista.

  Kind regards
  Nicos

• How to install Acrobat Pro DC (perpetual license) upgrade to Acrobat Standard DC (perpetual license)?

  In may 2016, I bought and installed Acrobat Standard DC (perpetual license, v. 2015.006.30201) available for download from Dell's digital delivery, running on Windows 10.  At that time there I wasn't sure that I would need Acrobat Pro DC, but as a precaution, I checked with Ivan Adobe sales on 13/05/16 what Acrobat Pro DC Upgrade (perpetual license) would be upgraded Acrobat Standard DC (perpetual license).

  In late August I bought Acrobat Pro DC Upgrade (perpetual license) as a package of DVD (part No. 65259139). Upon receipt of the package, I noticed the upgrade label, said that she would only install for users licensed of Acrobat Standard or Pro (version X.x or XI.x).  Before you open the package, 31/08/16 I still checked with Kelly (x 9036) and his supervisor in the field of after-sales service of Adobe products than the part above no. 65259139 will recognise and upgrade of Acrobat Standard DC (perpetual license) in Acrobat Pro DC (perpetual license).

  Today, I opened the package and tried to install the upgrade, without success.  The Installer opens in mode configuration DC (Classic) Adobe Acrobat - Acrobat Pro DC - not to mention and it only offers the following program Maintenance options: modify, repair, or remove.  Change the option runs but leaves the existing DC to Standard of Acrobat (perpetual license) unchanged.  The repair option requires the addition of the Acrobat Standard DC (perpetual license) Setup disk.  I have the 24-digit serial number but no disc, since Acrobat Standard DC (perpetual license) has been downloaded.  I have not tried the Remove option, because there is no indication that the program will then install Acrobat Pro DC (perpetual license).

  Please let me know the correct way, tested to install the upgrade in these circumstances.

  This is discussed in detail over and fully answered in another thread: https://forums.adobe.com/message/9009206#9009206.

• Exit code 7 and error 1603 when trying to install acrobat pro DC.

  Exit code 7 and error 1603 when trying to install acrobat pro DC. What's wrong? I run windows 7.

  Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs

  Error 1603. Install | CS5 products: http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html

• The dialogues do not work in Acrobat Pro XI on Windows 7

  I think that this problem really begins with Reader X, but I removed it before installing Acrobat Pro XI.

  What is the problem, it's that the dialog boxes, such as properties and preferences do not work. For example, preferences appear as a panel full screen tan with nothing in it. Properties is also a panel full screen beige, with a few very large text crossed out, run through it diagonally.

  Pro XI other functions seem to work, but it is not really functional in this way and the print dialog box is also affected. It's on Windows 7 Home Premium, 64-bit.

  These dialogue questions are often seen if vital fonts, included with Windows 7 or later, are deleted. There should be seven Segoe UI font listed in the fonts Control Panel. Under no circumstances remove them.

• How can I re - install Acrobat Pro XI?

  I bought Acrobat Pro XI Online directly from Adobe 3 years. Lately, he became very glitch, and I want to start the charge. How can I re - install Acrobat Pro XI? Can I "reformat" the current installation to the factory?

  You can perform an Installation of repair (using the menu), or you can uninstall it, run this cleanup tool (Download Adobe Reader and Acrobat tool - Adobe Labs ), and then reinstall it.

• Replacement laptops. Try to install Acrobat Pro XI on the new.  Serial number was rejected.  What should I do?

  Replacement laptops. Try to install Acrobat Pro XI on the new.  Serial number was rejected.  What should I do?

  Contact Adobe Customer Service. Only they can tell you if your s/n is really valid or not.