Impossible to install Acrobat Pro

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• Impossible to install Acrobat Pro XI on Mac

  Hello, I've recently upgraded from Acrobat Pro 9 to XI (Mac version) and failed to install.

  When I first installed Acrobat Pro version 9, I was running an earlier version of Mac OS X (I think it's Snow Leopard), but since then have updated my OS periodically and now spin El Capitan 10.11.5. Recently, I bought a license for Acrobat Pro XI and been affected by errors. Before attempting installation, I uninstalled my machine using the uninstall program Adobe version 9.

  After the first failure, I found I was able to launch Acrobat Pro, but not all the features worked.

  I have ran the Adobe Unistaller, rebooted, tried installing again, had the same fault message and once again found I could launch Acrobat Pro, but did not have all the features

  Yet once, I ran Adobe Unistaller, rebooted, this time in the recovery Partition where I ran disk utility and performed first aid on Macintosh HD, as well as on the physical disk. I can't say that that first aid is no. In earlier versions of Mac OS X, disk utility included functions such as the Partition of repair, repair disk permissions, etc., but now all these functions are missing and replaced with a single function called first aid.

  After that, I rebooted into OS X, again ran the installer, once again got an installation message failed.

  What can I do now? Is there that a saved Setup log file somewhere that I can read and publish? Is there any other information that I can provide to shoot evil?

  My computer is a MacBook Pro 13 "mid-2009 with 8 GB of RAM.

  Hi davidb66287241,

  I apologize for the inconvenience caused to you.

  You can try to install Acrobat using root user, visit this user account activation link root Mac: activation and using the user 'root' on OS X - Apple support

  Also, try to delete this file: /Library/Preferences/com.adobe.PDFAdminSettings.plist and try to install Acrobat XI as a root user.

  Let me know the results.

  Thank you

  Shivam

• Impossible to install Acrobat Pro XI through CC

  Whenever I try to install Acrobat Pro 11 ends after 51% saying "the older version of Acrobat 11 Pro cannot be deleted. Well, there is no earlier version, is to not install this software before, even if I already had Acrobat X on the machine that I uninstalled before. There are remnants of the old installation? If so, how can I get my own PC so XI will install? And: Yes, I already tried installing via "as Administrator" with the same negative results.

  In addition, dear Adobe developers, the error message '7' is far from useful ("42" would be more acceptable )

  Error codes

  • Exit code: 7
  • Payload installation MSI failed with the error: 1603
  • Payload of third party installer AcroPro.msi failed with exit code: 1603

  System: Win 7 Ultimate 64 bit

  Concerning

  Heiko

  P. S.: I found the installation of the program itself (acropro.msi) and it started. This is the error it produces:

  

  Hi Ja-a-Weiss-Ich,

  Please use the Acrobat ( http://labs.adobe.com/downloads/acrobatcleaner.html ) cleaning tool to remove all / all the remains of Acrobat on your machine.

  To exit Code 7, you can consult the following KB Docs:

  http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.

  Please see the problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 - cs5.html for more information on how to review your Setup logs

• Impossible to install Acrobat Pro XI on Windows 10

  I have difficult to install Adobe Acrobat Pro XI. During the installation, a window flashed and disappeared. I can't say what about the window flashed after selection of the English language.  Adobe Pro XI supports on Windows 10, see the link:

  ucts.html https://helpx.adobe.com/x-productkb/Policy-Pricing/System-Requirements-Acrobat-Family-prod

  
  

  Can anyone help?

  
  

  
  

  Hi ACANOE,

  Uninstall Acrobat XI using the cleaning, created a new user account with admin right, install Acrobat XI & check if it works.

  Kind regards

  Nicos

• Impossible to install Acrobat Pro XI for Mac

  Error message is "unable to install as operating system is running on a case-sensitive volume"

  I have a Mac Pro, OS 10.8

  It's new. Never had a problem with any other software installation.

  Help?

  
  Thank you!

  Adobe products do not support the version of the directory system Apple case-sensitive. You must use the traditional system of case-insensitive directory.

• How can I re - install Acrobat Pro XI?

  I bought Acrobat Pro XI Online directly from Adobe 3 years. Lately, he became very glitch, and I want to start the charge. How can I re - install Acrobat Pro XI? Can I "reformat" the current installation to the factory?

  You can perform an Installation of repair (using the menu), or you can uninstall it, run this cleanup tool (Download Adobe Reader and Acrobat tool - Adobe Labs ), and then reinstall it.

• Replacement laptops. Try to install Acrobat Pro XI on the new.  Serial number was rejected.  What should I do?

  Replacement laptops. Try to install Acrobat Pro XI on the new.  Serial number was rejected.  What should I do?

  Contact Adobe Customer Service. Only they can tell you if your s/n is really valid or not.

• Error 1935 when installing Acrobat Pro XI

  Hello. I get the following error when trying to install Acrobat Pro XI:

  Adobe Acrobat Pro XI (11.0.17)

  Error 1935. An error occurred during the installation of assembly component

  {9718BF1D-6A9F-3406-A992-630F7EF2F164}

  HRESULT: 0 X 80070308

  This happens within our company on all machines. Initially, I tried with 11.0.16 and now with the latest patch. It worked for years until the beginning of this week and now he failed at least 50 machines. Also, on some machines I've known, worked previously, was installed a version of Acrobat Pro (updated 13) suddenly is no longer. My guess is Symantec (they broke Firefox over the weekend) or a patch from Microsoft, although no patches were released over the weekend in our environment. Everyone knows this?

  Figured it out! There is a MS update stuck there. I followed the advice here and it has cleared up.

  I tried to reinstall the original Visual C++ files and they with a similar error. In the text search, I came across the site I linked above.

  Thank you very much for the help.

• How to install Acrobat Pro DC (perpetual license) upgrade to Acrobat Standard DC (perpetual license)?

  In may 2016, I bought and installed Acrobat Standard DC (perpetual license, v. 2015.006.30201) available for download from Dell's digital delivery, running on Windows 10.  At that time there I wasn't sure that I would need Acrobat Pro DC, but as a precaution, I checked with Ivan Adobe sales on 13/05/16 what Acrobat Pro DC Upgrade (perpetual license) would be upgraded Acrobat Standard DC (perpetual license).

  In late August I bought Acrobat Pro DC Upgrade (perpetual license) as a package of DVD (part No. 65259139). Upon receipt of the package, I noticed the upgrade label, said that she would only install for users licensed of Acrobat Standard or Pro (version X.x or XI.x).  Before you open the package, 31/08/16 I still checked with Kelly (x 9036) and his supervisor in the field of after-sales service of Adobe products than the part above no. 65259139 will recognise and upgrade of Acrobat Standard DC (perpetual license) in Acrobat Pro DC (perpetual license).

  Today, I opened the package and tried to install the upgrade, without success.  The Installer opens in mode configuration DC (Classic) Adobe Acrobat - Acrobat Pro DC - not to mention and it only offers the following program Maintenance options: modify, repair, or remove.  Change the option runs but leaves the existing DC to Standard of Acrobat (perpetual license) unchanged.  The repair option requires the addition of the Acrobat Standard DC (perpetual license) Setup disk.  I have the 24-digit serial number but no disc, since Acrobat Standard DC (perpetual license) has been downloaded.  I have not tried the Remove option, because there is no indication that the program will then install Acrobat Pro DC (perpetual license).

  Please let me know the correct way, tested to install the upgrade in these circumstances.

  This is discussed in detail over and fully answered in another thread: https://forums.adobe.com/message/9009206#9009206.

• my hard drive crashed and I am trying to re - install acrobat pro XI but I get an incorrect serial number

  my hard drive crashed and I am trying to re - install acrobat pro XI but I get an incorrect serial number

  Hi dalw30232244 ,

  Please refer to this article:- error: "serial number is not valid for this product". Adobe Creative Suite

  Let me know how it goes.

  Kind regards

  Christian

• I have problems to install Acrobat pro DC.

  Hello

  I have problems to install Acrobat pro DC.

  I get an error message that says: Access violation at address 00000000 read of address 00000000

  I installed a month ago, first and Photoshop and also had a problem with it.

  Then I downloaded the program on another computer and fly over and then it worked to install the program.

  I tried to do the same thing now, but I get the same error message.

  I got a test program installed in a month and decided to buy the program.

  I uninstalled the trial program and downloaded the new program, I received information that it doesn't have the same program because I had chosen to buy a one-time charge.

  What is the DC purchased acrobat or acrobat dc subscription?

  If subscription, are you using cc app (https://creative.adobe.com/products/creative-cloud ) to try and install?

  What os?

• How to install Acrobat Pro DC

  You want to install Acrobat Pro DC and already have the SN. Is it possible to upgrade to Acrobat 9 Pro?

  Hi marce87324457,

  You can't go to acrobat 9 pro. Upgrade to acrobat DC is only available from acrobat X and XI of acrobat.

  To install acrobat CC, you can check this link: download and install Acrobat DC subscription

  Let us know if you need additional assistance.

  Concerning

  Sarojini

• in 2012, I installed acrobat pro on a HP Pavilion.  This machine is dead and I would like to transfer acrobat pro on my new machine

  How to install acrobat pro on my new machine?

  Hello

  Please find the link below to download:

  https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html

  Hope this helps!

• Due to the formatting of my Mac air, I have to install acrobat pro

  Due to the formatting of my Mac air, I have to install acrobat pro

  I have the serial number, but show bad serial number

  Find the serial number of your Adobe product quickly

  Error: "serial number is not valid for this product". Adobe Creative Suite

• Can I install Acrobat Pro DC on two computers with one subscription? I have my mac for the trip, but a PC for my office. I only use one device at a time - don't want to buy two subscriptions. Thank you

  Can I install Acrobat Pro DC on two computers with one subscription? I have my mac for the trip, but a PC for my office. I only use one device at a time - don't want to buy two subscriptions. Thank you

  Yes, your license allows this.