Impossible to install Flash or Acrobat Reader, nothing happens, no errors on windows vista sp2

I have two Dell laptops, one was my mother and the other is mine (Inspiron 15xx and 1750).  I deleted down two laptops using the restore factory images stored on computers.  I want that they fully working before I sell them or given the to a friend or relative.

When I try to install Flash or Acrobat Reader, I first download and then run the installation program and then nothing happens, no screen of welcome, no please, wait or loading... dialog box, no error message, just absolutely nothing.

I am a programmer with a degree in computer programming and I built my own computer, reinstalled, installed drivers, software and firmware, so I thought I should be able to solve this problem, but as the still I had no luck so far.

I have:

(1) installed all Windows updates

(2) installed Windows Vista SP2

(3) installed the updates of BIOS, drivers, software and firmware from Dell.

(4) installed the last IE v7 to v9 present. (This fixes my problem to Skype "Sorry, we couldn't connect to Skype")

(5) installed the latest Microsoft Visual C++ 2012 Redistribution.

(6) searched on the internet for the solution and followed a few steps that I thought looked promising but no solution so far.

(7) I checked the logs install but they are empty either, I can't find the directory, or there is no log file here.

For me the main problem is that I don't get any information, i.e. None of the error messages or logs, which makes it very difficult to seek solutions that are specific to my problems.  Anyone who can help me to identify the problem, it is find a mistake or a newspaper that shows where the problem is, would help me tremendously and close me solve the problem.

I think I need to install some type of update will miraculously fix the problem, as point 4 above, where IE upgrade to v 9 fixed my problem of Skype, but I have no idea what it would be.

Thank you in advance for all help me and I hope that this forum will help others.

Thanks Abzyx.

I use Firefox all the time and I would have downloaded Flash while in Firefox, but the download never worked.  The only solution that worked for me was what I mentioned in the post above (message number 7).

Yes your right, I did not mention on the PDF reader, thanks for pointing that out.

I noticed that you mentioned using another like Sumatra PDF reader, so I had to look that.

I found that Nitro and Sumatra where 2 alternatives to Adobe Acrobat Reader.  Nitro looked like a more advanced system, but it does not work.  Sumatra seems simpler, but as PDF readers go, if I can read a PDF file, which is fine for me, Sumatra has worked well.

Research on the internet I found a video that has been really good for my problem.  I'm looking for 'acrobat reader vista' and the 4 down link was a youtube video called "Install Adobe Reader in Windows Vista" on the page: https://www.youtube.com/watch?v=1wAki19nDSY

After you follow the instructions in the video, I am Acrobat works.

Basically, I went to the URL of the video: ftp://ftp.adobe.com/pub/adobe/reader/win/

Then try to find the most recent version, so I tried 11.0.16, but this does not work, the video shows using 10.0.0, so I thought I would try to use 11.0.0 and if this does not work, try the version 10.0.0.  I found version 11.0.0 worked for me then once installed, I checked for update in Acrobat Reader and now I 11.0.8 and this seems to be the best version of work for my computer.

Thank you again Abzyx and everyone who help me by posting your comments.  By studying what has been mentioned, internet search and try different installers and more clear, I found what I was looking for.

Tags: Acrobat

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