Impossible to install Illustrator - operating system not supported even if it is on the list

When I try to install Illustrator it says that I can not download it because Illustrator does not work on my operating system and verify the system requirements.

I'm on Mac OS X 10.6.8 located on the list of supported operating systems. I updated the software and I restarted, without success. I also managed to install and run the trial version for a month without any problem.

Help please!

What version of Illustrator? If it's CC, then you need Adobe Application Manager, also called creative cloud. All of the CC downloads arrive via this application.

Otherwise, there's always: http://helpx.adobe.com/contact.html

Tags: Illustrator

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