Impossible to install Photoshop CC 2015.5, cannot open Illustrator

Yesterday, I bought a subscription to Photoshop and Lightroom that was offered.

I downloaded CC and Lightroom automatically downloaded/installed without problem. I tried to install Photoshop and get the "Windows updates from Microsoft to install this product are not available on this computer. Please install updates and try again. " error.

My system IS up-to-date and after searching, I found stand-alone installers for Photoshop (only version 2015 for some reason some have not released 2015,5 files!)

Photoshop works but I feel blurred by the update which is technically what I pay for right?

Today, I thought I would try the demo of Illustrator, I managed to download through CC without any problems... until I actually came to open the program and now I am facing the problem of "api-ms-win-crt-runtime-l1-1-0.dll is missing".

I run windows 7 Professional and I'll add that Lightroom (and bridge) run/open without any problems... in fact my Photoshop 2015.

It's very frustrating because I need photoshop and I'd love to extend someday to illustrator. I hope that my 7 day trial is not over before it is resolved.

Stand-alone installers would be INCREDIBLY useful.

I found the solution here Error: api-ms-win-crt-runtime-l1-1-0.dll is missing

Tags: Adobe

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