Impossible to install several applications of the cc from adobe
Whenever I try to install Adobe after effects, first pro, Illustrator... I get the same error:
Exit code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DF024...
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 1 Error (s)
-Payload: Adobe After Effects CC 2015 13.5.0.0 {147EC100-14BE-45EF-AB42-35BAEE7D02F0}.
ERROR: DF024: cannot move the file in "C:\Program Files (x 86) \Common {147EC100-14BE-45EF-AB42-35BAEE7D02F0} \_73_e88c90c4dae63 602c876b7dcf3d138bc" to "C:\Program Files\Adobe\Adobe after effects CC 2015\Support Files\authplay.dll" error 32 Het proces has geen access tot het bestand omdat het door een ander
process is used... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. (Seq 129)
-------------------------------------------------------------------------------------
journal entry:
29/04/16 09:20:26:623. [ERROR] | | OOBE. OF | | | | 10532 | DF024: Cannot move the file in "C:\Program Files (x 86) \Common {147EC100-14BE-45EF-AB42-35BAEE7D02F0} \_73_e88c90c4dae63 602c876b7dcf3d138bc" to 'C:\Program Files\Adobe\Adobe after effects CC 2015\Support Files\authplay.dll' error 32 Het proces geen tot het bestand omdat het door een ander access has
29/04/16 09:20:26:623. [ERROR] | | OOBE. OF | | | | 10532 | process is used... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. (Seq 129)
29/04/16 09:20:26:623. [WARNING] | | OOBE. OF | | | | 10532 | DW063: The ARKMoveFileCommand command failed. (Seq 129)
My operating system is windows 10 x 64
After some research I found the solution, I had an antivirus with a systemfile of security.
It's the security of file that caused the problem for me.
Tags: Adobe
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