Impossible to install windows 8 - we could not verify the product key

Hello

I have a HP G laptop computer series. The laptop comes with Windows 7. I. I upgraded to WIN 8 pro when windows 8 has been released. Recently, my laptop hard drive crashed completely due to bad sectors. I replaced with a new hard drive and tried to install WIN 8 from a dvd disk created from Windows download site.

Now, the installation fails in the "enter product key to activate windows. The error is , we could not verify the product key. Please check your installation media.

What can I do here? I can't install Windows 7 also because my laptop didn't come with a backup installation disk but just a restore system partition that get lost with swap HDD too.

I was struck here for weeks. Please help me.

To install Windows 8, you must have a previous Version (XP Sp3, Vista or Windows 7) installed at installation time. Your RESUME must have given you the opportunity to make a series of DVD of Windows 7, when you first start using your computer. If you have done these and then use them for the recovery of Windows 7 on your computer and then update for Windows 8.0. If you don't do this why? Your other option is to contact HP support and have then send you a recovery of Windows 7 DVD set. They will charge a small fee for these to help cover their costs.

Hope this helps and if you need any additional aid station and we will be happy to help you.

The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it's employees, or any other Member of this forum.

"When we try to take anything by itself, we find it hitched to everything else in the universe."-John Muir

If this has answered your message please mark as answer

Tags: Windows

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