Impossible to move the mouse cursor using the trackpad on laptop Sony and some of its functions does not work.

Former title: Sony trackpad not working no-Windows 8

Hi guys,.

I have a sony vaio s series that I bought last January. It comes preinstalled with windows 8, and I use it only about 2 - 3 times a week. 2 weeks ago my trackpad stopped working because I can't move my cursor. I can zoom in and zoom out, and other things, but there is a problem with some functions of the trackpad. I checked the synaptic driver and it says that it is up-to-date.
now, I suspected that it might be a hardware problem, so I sent it to sony Service Center because it is still under warranty. Unfortunately, it is not the case and I was informed that it's a software problem. They advise me reinstall windows 8 because it is the only solution to the problem, they believe. (I want to clarify that it is probably not Fn + F1, as when I start the laptop, the trackpad works perfectly fine for about 30 secods and suddenly Soundtracks autour after that).
I hesitate to do because it is a daunting task and I'm not really intuitive with such things. I wonder if you have any suggestions or if anyone has experienced the same problem.
My hunch is that a windows update is responsible for this, but I'm not entirely sure. Indeed, 3 weeks after I bought my laptop, that this has already happened to my once but after the reboot, the trackpad has worked well. now even by restarting the computer does not help. Basically, I have to use a mouse which is not convenient when I'm on the road...
Thank you very much! appreciate any help I can get, really. I'm about to want to sell my new laptop T_T

I finally solved the problem. I reinstalled the driver in safe MODE. Hope it could be useful to someone else

Tags: Windows

Similar Questions

  • With Internet Explorer, to print something on the screen, I right click and select 'print '. It does not work with Firefox as 'print' is no upward with t.

    How to 'print' screen with Firefox?

    This extension adds a right-click to print and print preview (context) menu item. In addition, there is a toolbar button print in the Palette that you can drag a toolbar Customize.

    https://support.Mozilla.org/en-us/KB/customize-Firefox-controls-buttons-and-toolbars

  • I want to record with < alt > < s > in the Exact program online. This function does not work. This is the first time I use this program with firefox.

    Question
    I want to record with < alt > < s > in the Exact program online. This function does not work. This is the first time I use this program with firefox.

    edit, escaped mod < s > in order to avoid the line through question

    A web page can be defined a "accesskey" for an item. Unlike IE/Chrome/Safari, who use the Alt key only, Firefox requires pressing Alt and Shift to activate the element. In other words, try

    ALT + SHIFT + S

    and see if it works.

    I don't know of any way to change this so that the change is not necessary. There may be an add-on?

  • I downloaded the new software recently and now my Epsom printer does not work

    iMac late 2009. Processor 3.06 GHz

    Hi, I downloaded the new software recently and now my Epsom printer does not work and my Wi - Fi on the computer keeps dropping out.

    I spoke with Epsom and they recommended to remove the drivers and reinstall them. Now, I can not install the ad pilots Wi - Fi does not work correctly. The research on this forum I see there have been many problems with the new version of the software. Can someone help me?

    < re-titled by host >

    Try a reboot.

    Make a backup using Time Machine or a cloning program, to ensure that data files can be recovered. Two backups are better than one.

    Try to set up another admin user account to see if the same problem persists. If back to my Mac is enabled in system preferences, the guest account will not work. The intention is to see if it is specific to an account or a system wide problem. This account can be deleted later.

    Isolate a problem by using a different user account

    If the problem is still there, try to start safe mode using your usual account.  Disconnect all devices except those necessary for the test. Shut down the computer and then put it up after a 10 second wait. Immediately after hearing the startup chime, hold down the SHIFT key and continue to hold it until the gray Apple icon and a progress bar appear. Startup is considerably slower than normal. This will reset some caches, forces a check for directory and disables all start-up and connection, among other things. When you restart normally, the initial restart may be slower than normal. If the system is operating normally, there may be 3rd party applications that pose a problem. Try to delete/disable the third-party applications after a reboot using the UN-Installer. For each disable/remove, you need to restart if you do them all at once.

    Safe mode - on El Capitan

    Start Mode without failure-El Capitan.

  • After the replacement of my iPhone screen 6, front facing camera does not work.

    After the replacement of my iPhone screen 6, front facing camera does not work. The rear camera works fine, but when I switch to selfie cam I saw a still image of what was on the camera back; and on snapchat it simply refuses to move to selfie cam. I check to make sure that all connectors are deep-set. Any suggestions?

    If someone else that Apple will replace your screen they screwed up. If Apple has replaced your take screen back to the store.

  • I had a computer repair man replace my hard drive and restore my laptop and now my orginal key does not work with the copy of vista it has installed and it won't validate.

    I had a computer repair man replace my hard drive and restore my laptop and now my orginal key does not work with the copy of vista it has installed and it won't validate how can I solve this
    I have an acer

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: invalid license
    Validation code: 50
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - XY9X3 - JDXYP-6CJ97
    The Windows Product Key hash: xFQJU8srKsovk6p1Lk1yW93in4E =
    Windows product ID: 89583-OEM-7332157-00211
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows Vista (TM) Home Premium
    Architecture: 0 x 00000009
    Build lab: 6002.vistasp2_gdr.110617 - 0336
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF}1.9.0027.06.0.6002.2.00010300.2.0.003x 64*-*-*-*-6CJ9789583-OEM-7332157-002112S-1-5-21-923204104-223683984-168055983Acer Extensa 5630 Phoenix Technologies LTD.V1.30 20090319000000.000000 + 00070333507018400FA04090409US Mountain Standard Time(GMT-07:00)03ACRSYSACRPRDCT109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.0.6002.18005
    Name: Windows Vista, HomePremium edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500211-02-1033-6002.0000-0042012
    Installation ID: 004511331255365043724851364501374781338933223323713385
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial product key: 6CJ97
    License status: Notification
    Notification reason: 0xC004F063.

    Windows Activation Technologies-->
    N/A

    --> HWID data
    Current HWID of Hash: OgAAAAEAAgABAAIAAwACAAAAAwABAAEAeqjWy6pVxGJ6f0DXhgfkNoBBsJzy9ErM1F/eG4QdrFYqhQ is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP INTEL CRESTLNE
    HPET INTEL CRESTLNE
    START PTLTD $SBFTBL$
    MCFG INTEL CRESTLNE
    SLIC ACRSYS ACRPRDCT
    ASF!            OEMID OEMTBL
    SSDT BrtRef DD01BRT
    SSDT BrtRef DD01BRT

    Ah! -in this case, it is not necessary.

    I see from my records that a similar case has been solved by uninstalling and reinstalling the update WAT - KB971033

    Open the Windows Update - click the link view updates installed on the left of the page

    in the list, find the WAT update KB971033, and then uninstall it.

    Then restart and reinstall the update from here - http://support.microsoft.com/kb/971033

    redemarrer restart again, then try to change your product key to the one on the sticker - what is happening this time?

  • The side-by-side function does not work correctly, windows overlap

    original title: sizing windows side-by-side

    The side-by-side function does not work correctly, windows overlap.  How do fix you this feature?

    Hello

    It is Aero Snap.  When you select a window how you "cutting" it in position?  You do not use the window key and the arrow left/right or are you drag / drop window?  If you drag / drop, using the keyboard shortcuts help to solve the problem?

    Kind regards
    Alex T.
    ~ 2007-2011 MVP Windows desktop experience ~

  • Music and ads are ok. Videos with speaking parts (last tested on the episode of Letterman with Tina Fey as a guest) does not work.

    Hi, I have Windows 7 and the Sound Blaster Recon 3D PCIe audio device. In the last few weeks, I noticed that some videos will play without problem and some have the following problem: the music and ads are ok. Videos with speaking parts (last tested on the episode of Letterman with Tina Fey as a guest) does not work well. Specifically, I hear a noise when they speak. But if I keep place the volume of the speaker (on the icon) and keep clicking the open icon, the sound begins to get stronger and you can actually hear it above his ' ding ding ' by clicking on the icon of the speaker volume. I've never had this happen before. I don't think I did something different from my usual activities lately and haven't downloaded all new program. Music plays without problem. Only the French-speaking parties. I tried the program compatibility troubleshoot and it told me "Incompatible application". Don't know what it means that I am aware of no incompatibility. Never happened before. Just suddenly appeared. Don't know if updates recent MS interfered with the audio device.  Also, I tried looking for questions that are already using the Control Panel, Manager of devices... and no problems were discovered. I put the volume on the strongest settings already and that doesn't work anymore.

    Thanks for your help to solve this problem.

    Just an update.  Problem solved. Faulty speaker connections. Did not touch the connections before the problem, so not sure what happened to these connections, but the problem is resolved. Thank you.

  • Right-click the folder or any other function does not work, and I don't have a sticky key...

    Right-click the folder or any other function does not work, and I don't have a sticky key...

    While I click right click in windows Explorer has stopped working... Help, please!

    A Virus Scan. Your PC can be infected. If you have not installed it, use MS Security Essentials if you have a genuine Version of Windows. It's free.

  • I bought the license of Acrobat Reader DC and I paid, but it does not work. What should do?

    I bought the license of Acrobat Reader DC and I paid, but it does not work. What should do? I asked Acrobat, but they do not respond. Acrobat my good but support programs does not work. Lars-Eric

    Hey lars-erice55549461 ,.

    Would like to inform you that Acrobat Reader DC(free version) to view PDFS, Acrobat Pro DC (paid version) is the program for editing purposes.

    It seems that you are always working on Acrobat Reader DC, ask you please, open the file in Acrobat Pro DC & works in this program.

    If you have not downloaded the program, then use this link:- Download Adobe Acrobat DC (DC) | Company or VIP

    Kind regards

    Christian

  • Search function does not work in a document, all the ideas of solution?

    Nice day

    I use Adobe Acrobat Reader DC 2015 Release Version 2015.008.20082 l. Within the program I asked for updates, and he says that it is current.

    The "Search/search" function does not work even when I clearly see the word I'm looking. Any ideas?

    Thank you

    Meredith

    Hi Meredith,

    Please confirm if you are using Acrobat or Reader?

    Search function will not work if it is a pdf document scanned in image format, you must apply OCR on this file by using Acrobat to be able to search for text in the document.

    Kind regards
    Rahul

  • I have two versions of the same book on my iphone and ipad.  I want the same book, so I can study on each device.  I tried to remove the books and start again.  It does not work.  Help.

    I have two versions of the same book on my iphone and ipad, which are not synchronized with the other.  I want the same book on each device, so I can study on one or the other.  I tried to remove the books on my phone, ipad & itunes and start again.  It does not work.  Help.

    Hello david.hogan87,

    Thanks for posting about what is happening. If I understand you correctly, you have a book you want on your iPhone and iPad, but neither is synchronizing correctly to have both.

    Have you checked every device to confirm that the same identifier Apple is signed all three?

    iPhone and iPad: head to settings > iTunes and App Store

    iTunes: on a Mac, it's under account or installed depending on the version of iTunes store.  On a PC, it is also under account, and if you don't see the menu bar, click on the triangle in the upper left corner to view the Bar Menu or CTRL + B on the keyboard.

    If all 3 have the same signed Apple ID, post the version of iOS and iTunes for all three devices here, please.

    Best regards.

  • My "Get Assistance" function does not work on the HP Support Assistant, so I ask here.

    I have a desktop p7 - 1067c and am having problems with some hardware. The CD/DVD drive does not read disks and some keys on the keyboard do not work.

    I replaced the keyboard with a keyboard Dell (smart card) and now a different key does not work. I also rebooted the computer hardware drivers and the windows driver and still no change. My HP does not allow me to download the Dell keyboard driver.

    Does anyone have any advice as to what I should do next? Is this a hardware problem?

    My warranty is still valid.

    2 pieces of equipment failed? I would like to phone HP > 1-800-474-6836

  • I forgot the password and secret your answer, and my e-mail account does not work

    I forgot the password and I forgot the secret answer also, and my e-mail account does not work. I just my alternate email account, but my password is not sent to my alternate email account. any body can help?

    Call your e-mail server. Bruce Hagen ~ MS - MVP [Mail]

  • I already have an annual subscription to the export of Adobe and Adobe track, but it does not work on my new computer (Windows 10). Help, please.

    I already have an annual subscription to the export of Adobe and Adobe track, but it does not work on my new computer (Windows 10). Help, please.

    Look under Tools.

Maybe you are looking for