Impossible to pass to the student plan
Adobe is either claiming I am a Dominican student (having been in Dominican Republic two months) or simply will don't buy the plan of the student, but offers up everything. I have even a .edu email login. I didn't sign up for this plan before college and would much prefer to pay $ 20 per month for CR6 then $50 (Aka I can't afford 50 per month). I stopped and restarted my computer, now that I'm back in the United States, and tried to access through the application on my computer, through expired trials and on the adobe Web site.
Any thoughts on the best course of action here? Really appreciate an overview or advice!
Robbie,
If you are in a different country, you were when you created your AdobeID, you probably create a new AdobeID for the country you are now. The country store & the Adobe ID, payment details must be same.
For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:
Change the country associated with your Adobe ID
Guinot
Tags: Adobe
Similar Questions
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I am able to go to the student plan while in terms of photography? It gives me a message saying that I am already on my current plan when I click on the upgrade button.
Hi Hunter,.
The CC of the student may not have any change of plans, you must cancel the present CC & redemption.
Concerning
Stéphane
-
I don't have a redemption code after you apply the student plan
I don't have a redemption code after you apply the student plan
Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
Do check host files mentioned in step: 3 article.
Let me know if you still face barely...
Concerning
Megha Rawat
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I want to spend my plan of the student photography ($ 119,88 / year) for the complete plan of the student ($ 239,88 / year), but when I try to switch, it shows the price of the non comprehensive plan, which is the price of the two regimes in place ($ 359.88 / year). All I want to do is just go to the comprehensive plan of the student without paying more than I have to. How can I do?
Contact support Adobe by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
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I initially bought the Plan before Adobe photography I was a student. I am currently studying graphic design at Pikes Peak Community College in Colorado Springs, Colorado. So I try to switch my plan to get the programs I need for classes. However, I canceled my current projects and when I try to buy the plan of the student, he always says I am subscribed to the Plan of photography and me kicks off purchase of the Plan of the student. What is the best way to do it?
Hey Cameron,
Please see Contact Support FAQ: impossible to reach support via the link "Contact us"
Hope that helps!
Kind regards
Sheena
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Change in terms of the student plan
Hello. I have the plan of the photo, but I started to study if I want to change the plan. But I can't offer my account, only the full version student plan. I want to change the plan to the student version of applications how can I do?
Hello
In this case, you should contact Adobe customer support and make sure you have evidence of eligibility for a student permit
Adobe - Adobe Education Store: proof of academic identification
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No access to applications on the student plan
I pay for a plan of the student, but Acrobat tells me that it is a trial version while Photoshop and Dreamweaver, I downloaded, insist that my trial has expired.
Have I misunderstood the nature of my project here, or I'm doing something wrong?
Hi Mark8045,
Please follow the steps below:
1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
2 disable the firewall to enable the firewall on or off - Windows Windows help , see your machine
3 turn off the firewall of the security program installed on the computer Internet.
4. After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
5. end of task manager of the tasks in the same order as mentioned below:
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- Broker CIB Adobe
- After that, everything that said adobe on it do a force quit for her
6 launch creative cloud app and connect if it does not always help, and then follow the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall to enable the firewall on or off - Windows Windows help , see your machine
- Turn off the firewall of the security program installed on the computer Internet.
(1) uninstall Creative Cloud Desktop Manager:
Using creative cloud | Uninstall the creative cloud desktop application
(2) delete following folders: ( If you do not see any folder skip this step )
C:\Program Files (x 86) \Common Files\Adobe\OOBE
C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager
C:\Program Files (x 86) \Adobe\Creative Cloud files
C:\Users\
\AppData\Local\Adobe\ MAA UPDATER and OOBE ( App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista) \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD
3 - Please check if you have adobe entries in your HOSTS file, if there are all the entries in it, which means that adobe is getting stuck on your machine.
See SOLUTION 3 in the following document to check and fix the HOSTS file: applications of Adobe Creative Cloud reverts after 2015 updated CC test
4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let us know if that helps.
-
Since the plan of photography, to the student? How?
Hi Michael,
Please visit the following link:
Update or change your plan of Adobe Creative Cloud
Kind regards
Bani
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Conditions for the student plan
So, I'm interested in buying the 9.99/month plan of cloud of student that comes with photoshop and lightroom. I am a student, but is also considering photography as a business in the next year or two. Is that permissible? To purchase the student edition and possibly use to things business (while of course remaining a student).
Please refer to:
- Commercial work with student permit
- Commercial use of students creative cloud
- Licensing and terms of use | Adobe
- Membership plans: pricing and subscriptions | Adobe Creative Cloud
Hope this helps you.
Concerning
Baudier
-
How do you take the student plan
I bought the plan of photography without realizing there a plan student, is possible to change this?
Contact Adobe to cancel without penalty and then go through the process of buying the plan of education
But, because of the VERY special prices in terms of photography, I don't think that there is no advantage to change
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Educational https://creative.adobe.com/plans?plan=edu
FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
When you purchase a subscription to education, the terms you "click to accept" should be clear about the first/last years
-Intro price http://forums.adobe.com/thread/1448933?tstart=0 one can help
http://www.Adobe.com/products/creativecloud/students.edu.html
http://www.Adobe.com/education/students/student-eligibility-Guide.edu.html
Redemption Code https://creative.adobe.com/educard
Proof of ID http://www.adobe.com/store/au_edu/academic_id.html
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Create a team composition or girl student on the student plan?
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Impossible to pass all the apps that require a connection
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I enabled debug for the app store and tried the different options all to nothing does not. I don't see anything special except for "storedownloadd (488) deny/dev read-data file.
Has anyone experienced something similar and managed to fix it?
Please read this message before doing anything.
This procedure is a test, not a solution. Don't be disappointed when you find that nothing has changed after you complete it.
Step 1
The goal of this step is to determine if the problem is localized to your user account.
Select the feedback connections* and log in as a guest. Do not use the Safari connection only 'user comments' created by 'find my Mac '.
While signed in as a guest, you will have access to your documents or settings. Applications will behave as if you use them for the first time. Do not be alarmed by this behavior; It's normal. If you need any password or other personal information in order to complete the test, save, print, or write them before you start.
Test while signed in as a guest. Same problem?
After testing, log on to the guest account and in your own account, disable it if you wish. The files that you created in the guest account will be automatically deleted when you log out of it.
* Note: If you have enabled 'find my Mac' or FileVault, then you cannot activate the guest account. The login 'User comments' created by 'Find my Mac' is not the same. Create a new account to test and delete it, including his home folder, after testing.
Step 2
The goal of this step is to determine if the problem is caused by changes in the system of third party that load automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.
Please take this step regardless of the results of step 1.
Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.
Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.
Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.
The login screen is displayed even if you normally connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.
Test in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of steps 1 and 2.
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Contradictory display profiles; Impossible to pass to the custom resolution
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Please help, this has happened for days.
Hello Patrick,.
Thanks for posting your question on the Microsoft community.
This question fits better to the developers on MSDN forums.
I suggest you to ask your question on the MSDN forums.
MSDN forum
https://social.msdn.Microsoft.com/forums/en-us/home?Forum=microsoftdeviceemuThank you
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Hi all
Thanks in advance for your help. I am a student at a community college. A little over a year ago, our program, we had to register for the creative cloud. We were told that it was about $20 a month, so I chose the accidentally one badly. I had the unique plan of ap. It wasn't a problem while I only need photoshop. However, now I need flash too. I don't want to lose the ability to work on photoshop, as I still need. How do the student plan? I currently have some homework to fill this week that requires Photoshop and Flash. Thanks again for any assistance.
-Shan
Single update for all http://forums.adobe.com/thread/1235382 clouds can help
OR
Cancel what you have and buy new
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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I'm no longer using Adobe Flash, but I now need access to the Indesign program. Is it possible to change, but keep the same plan that I currently use. I don't want to cancel and pay the fee if I have just produced.
As I said, I doubt that they will allow this reasoning to stand as a reason for switching plans. They don't base their plans on the temporary needs of the population. They are more likely to encourage them to enroll in the student plan that includes applications... or possibly their more expensive monthly plan whatever, arguing your point here is not to matter as the decision rests with anyone contact you support.
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